Handle ticket verification and assist with any ticket-related issues. * Direct guests to the ... Additionally, the Usher may be exposed to typical office conditions and noise levels, as well as ...
Handle ticket verification and assist with any ticket-related issues. * Direct guests to the ... Additionally, the Usher may be exposed to typical office conditions and noise levels, as well as ...
Coliseum - Part Time Usher
Fort Wayne, IN · On-site
Handle ticket verification and assist with any ticket-related issues. * Direct guests to the ... Additionally, the Usher may be exposed to typical office conditions and noise levels, as well as ...
Coliseum - Part Time Usher
Fort Wayne, IN · On-site
Handle ticket verification and assist with any ticket-related issues. * Direct guests to the ... Additionally, the Usher may be exposed to typical office conditions and noise levels, as well as ...
Assistant Cross Country Coach (Part-Time)
Evansville, IN · On-site
$14/hr
President's Office Department: Athletics FLSA Status: Non-Exempt Salary Range: $14.00 per hour ... Coordinate complimentary ticket list. * Keep accurate records and provide business manager with ...
Assistant Cross Country Coach (Part-Time)
Evansville, IN · On-site
$14/hr
President's Office Department: Athletics FLSA Status: Non-Exempt Salary Range: $14.00 per hour ... Coordinate complimentary ticket list. * Keep accurate records and provide business manager with ...
Coordinate game workers, ticket personnel, security, athletic trainers, officials, and event ... Microsoft Office and Google Workspace * Maintaining confidential information Ability to: * Build ...
Coordinate game workers, ticket personnel, security, athletic trainers, officials, and event ... Microsoft Office and Google Workspace * Maintaining confidential information Ability to: * Build ...
Box Office Representative - Hard Rock Live
Gary, IN · On-site
$37K - $42K/yr
... * Assist the Box Office Supervisor with walk-up sales, incoming calls and other forms of ... ticket availability, manifests and show information. * Ability to learn Ticketmaster Host System.
Box Office Representative - Hard Rock Live
Gary, IN · On-site
$37K - $42K/yr
... * Assist the Box Office Supervisor with walk-up sales, incoming calls and other forms of ... ticket availability, manifests and show information. * Ability to learn Ticketmaster Host System.
Box Office Representative - Hard Rock Live
Gary, IN · On-site
$37K - $42K/yr
... * Assist the Box Office Supervisor with walk-up sales, incoming calls and other forms of ... ticket availability, manifests and show information. * Ability to learn Ticketmaster Host System.
Quick apply
Box Office Representative - Hard Rock Live
Gary, IN · On-site
$37K - $42K/yr
... * Assist the Box Office Supervisor with walk-up sales, incoming calls and other forms of ... ticket availability, manifests and show information. * Ability to learn Ticketmaster Host System.
Assistant Athletic Director
Gary, IN · On-site
Coordinate game workers, ticket personnel, security, athletic trainers, officials, and event ... Microsoft Office and Google Workspace * Maintaining confidential information Ability to: * Build ...
Assistant Athletic Director
Gary, IN · On-site
Coordinate game workers, ticket personnel, security, athletic trainers, officials, and event ... Microsoft Office and Google Workspace * Maintaining confidential information Ability to: * Build ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. * Maintain ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. * Maintain ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. * Maintain ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. * Maintain ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. * Maintain ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. * Maintain ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. * Maintain ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. * Maintain ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. * Maintain ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. * Maintain ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
... Office. This position will be part of a Field Operations administrative support pool. A ticket ... Act as a data resource and assist other departments, Managers and Directors as needed. Maintain RSQ ...
Ticket Office Assistant information
What are some common challenges faced by ticket office assistants, and how can they be managed effectively?
Ticket Office Assistants often encounter challenges such as handling high volumes of customer inquiries during peak times, managing last-minute ticket changes, and addressing customer concerns promptly. Staying organized, utilizing ticketing software efficiently, and maintaining clear communication with both customers and team members are key strategies for managing these challenges. Being adaptable and patient, especially during busy periods or when resolving issues, helps ensure a smooth ticketing experience for all parties involved.
What are the key skills and qualifications needed to thrive as a ticket office assistant, and why are they important?
To thrive as a Ticket Office Assistant, you need strong customer service abilities, basic math skills, and familiarity with point-of-sale (POS) systems, often supported by a high school diploma or equivalent. Proficiency in ticketing software, cash handling, and sometimes knowledge of event scheduling systems is commonly required. Attention to detail, effective communication, and the ability to stay calm under pressure are valuable soft skills for this role. These skills ensure accurate transactions, positive customer experiences, and smooth ticketing operations during busy event periods.
What is the difference between Ticket Office Assistant vs Customer Service Representative?
| Aspect | Ticket Office Assistant | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma; some roles may require basic cash handling or ticketing system training | High school diploma; customer service training often preferred |
| Work Environment | Ticket booths, theaters, sports venues, transportation hubs | Call centers, retail stores, service desks |
| Employer & Industry Usage | Entertainment, transportation, sports industries | Retail, hospitality, telecommunications |
| Common Search & Comparison | Ticket Office Assistant vs Customer Service Representative |
The Ticket Office Assistant primarily works in entertainment or transportation venues, focusing on ticket sales and customer inquiries. In contrast, a Customer Service Representative works across various industries, providing general customer support. While both roles require strong communication skills and basic certifications, their work environments and specific duties differ significantly.
What is a ticket office assistant?
Ticket Office Assistants are professionals who work at venues such as theaters, sports arenas, or event centers to help customers purchase tickets, provide information about events, and resolve ticketing issues. Their duties often include handling cash or electronic payments, answering questions about seating and event schedules, and maintaining accurate records of ticket sales. They play a key role in ensuring a smooth and positive experience for event-goers by delivering friendly and efficient customer service.
What are the most commonly searched types of Ticket Office jobs in Indiana?
The most popular types of Ticket Office jobs in Indiana are:
What cities in Indiana are hiring for Ticket Office Assistant jobs?
Cities in Indiana with the most Ticket Office Assistant job openings:
Part-time
Posted 18 days ago
Job description
Department: Coliseum                                                                    FLSA Status: Non-exempt
Classification/Level: Part-Time                                                     Date: 2/2024
Under the Direction of the Guest Services Supervisor, the part-time Usher is responsible for greeting and assisting guests, ensuring smooth crowd flow, and handling ticket-related tasks in creating a seamless and enjoyable experience for Allen County War Memorial Coliseum event attendees. This position is Not Covered as defined by The Board of Commissioners of the County of Allen Employee Handbook.
ESSENTIAL FUNCTIONS:
Â
- Greet and welcome event attendees with a friendly and positive demeanor.
- Provide information about the event, venue layout, and facilities.
- Assist guests in finding their seats and address any inquiries they may have.
- Monitor and manage crowd flow during entry, intermission, and exit periods.
- Ensure compliance with venue policies and safety regulations.
- Handle ticket verification and assist with any ticket-related issues.
- Direct guests to the appropriate seating areas and facilities.
- Collaborate with other event staff, including security, for coordinated efforts.
- Relay important information, such as announcements or schedule changes, to attendees.
- Address and resolve guest concerns or issues promptly and professionally.
- Has a general knowledge of the building and participates in all emergency procedures.
- Perform other duties as assigned.
Â
REQUIREMENTS:
- Excellent communication and interpersonal skills
- Customer-focused with a positive attitude
- Ability to remain calm and composed in high-pressure situations
- Basic problem-solving skills
- Punctuality and reliability
- Physical ability to stand and move for extended periods
- Previous customer service experience is a plus
- Available to work events during the day, nights, weekends and holidays
Â
PERSONAL WORK RELATIONSHIPS:
The part-time Usher maintains frequent contact with other employees, promoters, exhibitors, vendors, clients and guests of the Allen County War Memorial Coliseum.
Â
Â
Â
WORKING CONDITIONS:
The part-time Usher operates in an environment that necessitates extended periods of standing, walking, and sitting throughout the day. The role requires the ability to lift up to 20 lbs. and proficient use of a two-way radio for communication. Additionally, the Usher may be exposed to typical office conditions and noise levels, as well as unique environments like concerts, motorsports vehicle exhaust, extreme sound and lighting conditions, and occasional exposure to extreme heat and cold.
SUPERVISION:
None
LICENSING:
None
IMMEDIATE SUPERVISOR:
Vice President of Event Services
HOURS:
Availability to work as needed for events, primarily during evenings and weekends; hours may vary.
EEO CATEGORY:
1506
Pay:
Starting at 14.99 with an increase to 15.59 at 90 Days