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Ticket Office Associate Jobs (NOW HIRING)

Fox Theatre, Inc.

Ticket Office Associate

Atlanta, GA · On-site

$16/hr

Ticket Office Associates ensure that the customer service in the Ticket Office consistently exceeds expectations and that the customer service experience is positive and productive. Major ...

epeinc

Ticket Office Associate - SEASONAL

Memphis, TN · On-site

$14.75 - $19.75/hr

This is a seasonal position located in the Ticket Office with variable/flexible working hours to include week-ends, holidays and overtime as required. This is an internal/external recruitment.

epeinc

Ticket Office Associate - SEASONAL

Memphis, TN

$14.75 - $19.75/hr

This is a seasonal position located in the Ticket Office with variable/flexible working hours to include week-ends, holidays and overtime as required. This is an internal/external recruitment.

The Pennsylvania State University

$18/hr

AND POSITION REQUIREMENTS The Center For the Performing Arts is seeking applicants for part-time job of On-Site Lead Ticket Office Associate The On-Site LeadTicketOffice Associate provides ...

CSU Northridge

Ticket Office Lead (Pool)

Northridge, OH · On-site

$20.57 - $29.37/hr

The incumbent oversees and provides instruction to Ticket Office Associates, as well as completing high-level tasks such as subscription renewal and processing tele-sales orders. * Oversees pooled ...

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How much do ticket office associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for ticket office associate in the United States is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Office Associate, and why are they important?

To thrive as a Ticket Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and reservation platforms is typically required. Excellent communication, problem-solving abilities, and patience help deliver a positive customer experience and resolve issues efficiently. These skills ensure accurate transactions, smooth operations, and satisfied patrons in busy ticketing environments.

What are the responsibilities of a Ticket Office Associate?

A Ticket Office Associate is responsible for selling tickets, assisting customers with ticket purchases, resolving ticketing issues, and providing information about events or performances. They handle cash and electronic transactions, maintain accurate records, and often answer questions about seating, schedules, and event details. Additionally, Ticket Office Associates may assist with will-call services, refunds, and exchanges, ensuring a smooth and positive experience for all patrons.

What are some common challenges a Ticket Office Associate might face, and how can they be effectively managed?

Ticket Office Associates often encounter challenges such as handling high volumes of customers during peak event times, resolving ticketing discrepancies, and managing last-minute changes or cancellations. Being able to stay calm under pressure, communicate clearly, and use ticketing software efficiently are key to overcoming these obstacles. Building strong teamwork skills is also important, as associates frequently collaborate with event staff and management to ensure smooth operations and a positive customer experience.

What cities are hiring for Ticket Office Associate jobs?

Cities with the most Ticket Office Associate job openings:

What are the most commonly searched types of Ticket Office jobs?

The most popular types of Ticket Office jobs are:

What states have the most Ticket Office Associate jobs?

States with the most job openings for Ticket Office Associate jobs include:

Ticket Office Associate jobs near you
Infographic showing various Ticket Office Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $40,370 per year, or $19.4 per hour.

Ticket Office Associate

Fox Theatre, Inc.

Atlanta, GA • On-site

$16/hr

Part-time

Posted 9 days ago

Job description

Description
The Fox Theatre in Atlanta is seeking a qualified candidate for the position of Ticket Office Associate.
Ticket Office Associates ensure that the customer service in the Ticket Office consistently exceeds expectations and that the customer service experience is positive and productive.
Major Responsibilities:
  • Sell Tickets at the Ticket Office window and distribute Will Call Tickets.
  • Disseminate information to Fox Theatre customers regarding event details via telephone, email, and in person.
  • Ensure that internal and external guests' ticketing needs are being met and exceeded.
  • Balance daily sales.
  • Other duties as directed.

Requirements
Knowledge, Skills, & Qualifications:
  • Must have a High School Diploma or equivalent
  • Previous experience working in a ticketing environment is preferred
  • Must have a working knowledge of computers and cash handling
  • Should have experience working in an environment where customer service is a priority
  • Must have demonstrated competencies in the areas of oral communication, customer service, and professionalism

Essential Physical Requirements:
  • Must be able to remain stationary for long periods of time
  • Must be able to communicate with guests in person and via telephone
  • Must be able to traverse the Ticket Office

Other Requirements:
  • Must be able to work variable shifts including days, nights, weekends, and holidays as needed
  • Successful applicants must be able to pass a post-offer, pre-employment drug screening and background check.

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