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Ticket Office Associate Jobs in Wisconsin (NOW HIRING)

SpartanNash Company

Cash Office Associate

Madison, WI · On-site

This role is responsible to perform all phases of the store's cash office operations in an accurate ... ticket sales. * Follow all policies pertaining to the sale of alcoholic beverages, tobacco ...

SpartanNash

Cash Office Associate

Madison, WI · On-site

... ticket sales. * Follow all policies pertaining to the sale of alcoholic beverages, tobacco ... Keep management informed of problems with pricing, cash registers, scales, or other cash office ...

Sendik's

Customer Service Office

Greendale, WI · On-site

$13.75 - $19/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Mequon, WI · On-site

$12.75 - $17.75/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Brookfield, WI · On-site

$13.75 - $19/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Waukesha, WI · On-site

$14.50 - $20/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's Food Market

Customer Service Office

Elm Grove, WI · On-site

$13.75 - $19/hr

Customer Service Office Associate Sendik's Food Markets: Join a Century of Excellence. Sendik ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Waukesha, WI · On-site

$14.50 - $20/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Oconomowoc, WI · On-site

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Elm Grove, WI · On-site

$13.75 - $19/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Franklin, WI · On-site

$13.50 - $18.50/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Germantown, WI · On-site

$14.75 - $20.25/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

West Bend, WI · On-site

$14.75 - $20.25/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Milwaukee Repertory Theater

House Manager

Milwaukee, WI · On-site

$19/hr

Marketing Reports To: Associate Director of Guest Operations Start Date: Week of September 7 ... This position serves as the primary liaison between patrons, Ticket Office, and production staff ...

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Ticket Office Associate information

What are the responsibilities of a Ticket Office Associate?

A Ticket Office Associate is responsible for selling tickets, assisting customers with ticket purchases, resolving ticketing issues, and providing information about events or performances. They handle cash and electronic transactions, maintain accurate records, and often answer questions about seating, schedules, and event details. Additionally, Ticket Office Associates may assist with will-call services, refunds, and exchanges, ensuring a smooth and positive experience for all patrons.

What are some common challenges a Ticket Office Associate might face, and how can they be effectively managed?

Ticket Office Associates often encounter challenges such as handling high volumes of customers during peak event times, resolving ticketing discrepancies, and managing last-minute changes or cancellations. Being able to stay calm under pressure, communicate clearly, and use ticketing software efficiently are key to overcoming these obstacles. Building strong teamwork skills is also important, as associates frequently collaborate with event staff and management to ensure smooth operations and a positive customer experience.

What are the key skills and qualifications needed to thrive as a Ticket Office Associate, and why are they important?

To thrive as a Ticket Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and reservation platforms is typically required. Excellent communication, problem-solving abilities, and patience help deliver a positive customer experience and resolve issues efficiently. These skills ensure accurate transactions, smooth operations, and satisfied patrons in busy ticketing environments.

What are the most commonly searched types of Ticket Office jobs in Wisconsin?

The most popular types of Ticket Office jobs in Wisconsin are:

What cities in Wisconsin are hiring for Ticket Office Associate jobs?

Cities in Wisconsin with the most Ticket Office Associate job openings:

Ticket Office Associate jobs near you
Infographic showing various Ticket Office Associate job openings in Wisconsin as of August 2026, with employment types broken down into 67% Full Time, 22% Part Time, and 11% Contract. Highlights an 94% In-person, and 6% Hybrid job distribution.

Cash Office Associate

SpartanNash Company

Madison, WI • On-site

Part-time

Re-posted 8 days ago

SpartanNash rating

5.7

Company rating: 5.7 out of 10

Based on 333 frontline employees who took The Breakroom Quiz

461st of 739 rated retailers

Job description

As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.
Our braggingly happy team members - ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists - create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company's own brick-and-mortar grocery stores, pharmacies and fuel centers.
Ready to contribute to the success of our food solutions company? Apply now!
Location:
703 University Ave - Madison, Wisconsin 53715
Position Summary:
This role is responsible to perform all phases of the store's cash office operations in an accurate and efficient manner to ensure that the work shift contributes positively to the best interests of the store. Complete all other duties as assigned in a timely manner.
Here's what you'll do:
  • Observe strict confidentiality of all company records and financial information and safeguard against unauthorized access to such information at all times.
  • Support front-end activities to help ensure cashiers follow store policies when handling transactions, including cash, checks, debit/credit/EBT cards, ID verification, over-rings, refunds, bottle returns, vendor coupons, gift cards, and lottery ticket sales.
  • Follow all policies pertaining to the sale of alcoholic beverages, tobacco, pseudoephedrine, etc.
  • Accurately operate cash register, display cost of customer purchase, make change, cash checks, and issue receipts.
  • Accurately balancing cash and media to ledger and ensuring cash is controlled and safely deposited.
  • Knowledgeable and capable of implementing all related security and cash drawer accounting procedures.
  • Keep management informed of problems with pricing, cash registers, scales, or other cash office issues.
  • Maintain records on cash controls for internal audits.
  • Follow all PPE and Safety Guidelines
  • Follow all Food Safety and Cleaning Expectations
  • Follow Guest Experience Guidelines
  • May be assigned tasks in other departments based on customer experience need
  • Additional responsibilities may be assigned as needed

Here's what you'll need:
  • High school graduate or equivalent (GED)
  • Ability to read, write, comprehend, and interpret documents
  • Basic mathematical skills
  • Suggestive Selling/Knowledge of Products
  • Detail Oriented
  • Basic computer skills (email, spreadsheets, etc.)

Physical Requirements:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.
As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.
SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.
We are not able to sponsor work visas for this position.

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