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Ticket Office Associate Jobs in Virginia (NOW HIRING)

Reporting to the Associate AD for Ticket Operations and Sales, the Director of Ticket Sales with ... office in a ticket sales capacity * Ticket system experience (ideally Paciolan or similar system ...

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Counter Sales Floater

Woodbridge, VA · On-site

$23.50 - $26/hr

A Floating Counter Sales associate for Capital Electric is responsible for selling product to ... Prepare customer sales ticket and charge accordingly * Promote and sell company's product ...

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Counter Sales Floater

Woodbridge, VA · On-site

$23.50 - $26/hr

A Floating Counter Sales associate for Capital Electric is responsible for selling product to ... Prepare customer sales ticket and charge accordingly * Promote and sell company's product ...

Client Service Associate 2

Richmond, VA · On-site

$14.25 - $19.75/hr

Client Service & Ticket Resolution * Serve as the day-to-day point of contact for assigned clients ... Remote Office Setting * Up to 25% travel required. Compensation: Compensation for roles at Public ...

The work location of this role is on-site, meaning it will be performed in the specified office on ... Actively monitor and engage with the Jira ticket queue, ensuring proper ticket handling and quality ...

The work location of this role is on-site, meaning it will be performed in the specified office on ... Actively monitor and engage with the Jira ticket queue, ensuring proper ticket handling and quality ...

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Ticket Office Associate information

What are the key skills and qualifications needed to thrive as a Ticket Office Associate, and why are they important?

To thrive as a Ticket Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and reservation platforms is typically required. Excellent communication, problem-solving abilities, and patience help deliver a positive customer experience and resolve issues efficiently. These skills ensure accurate transactions, smooth operations, and satisfied patrons in busy ticketing environments.

What are the responsibilities of a Ticket Office Associate?

A Ticket Office Associate is responsible for selling tickets, assisting customers with ticket purchases, resolving ticketing issues, and providing information about events or performances. They handle cash and electronic transactions, maintain accurate records, and often answer questions about seating, schedules, and event details. Additionally, Ticket Office Associates may assist with will-call services, refunds, and exchanges, ensuring a smooth and positive experience for all patrons.

What are some common challenges a Ticket Office Associate might face, and how can they be effectively managed?

Ticket Office Associates often encounter challenges such as handling high volumes of customers during peak event times, resolving ticketing discrepancies, and managing last-minute changes or cancellations. Being able to stay calm under pressure, communicate clearly, and use ticketing software efficiently are key to overcoming these obstacles. Building strong teamwork skills is also important, as associates frequently collaborate with event staff and management to ensure smooth operations and a positive customer experience.

What are the most commonly searched types of Ticket Office jobs in Virginia?

The most popular types of Ticket Office jobs in Virginia are:

What cities in Virginia are hiring for Ticket Office Associate jobs?

Cities in Virginia with the most Ticket Office Associate job openings:

Infographic showing various Ticket Office Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution.

Ticket Office Associate (part-time)

Thomas Jefferson's Monticello

Charlottesville, VA • On-site

$15/hr

Part-time

Posted 12 days ago


Job description

About the Thomas Jefferson Foundation
The Thomas Jefferson Foundation has a twofold mission of preservation and education, and was incorporated in 1923 to preserve Monticello, the home of Thomas Jefferson, in Charlottesville, Virginia. Today, the Foundation seeks to bring history forward into national and global dialogues by engaging audiences with Jefferson's world and ideas, and sharing the history of everyone, enslaved and free, who lived and labored at Monticello. Monticello is recognized as a National Historic Landmark, a United Nations World Heritage Site, and a Site of Conscience.
Ticket Office Associate (Part-time)
Monticello seeks guest-service oriented candidates to work in our Ticket Office. You will have the opportunity to create unique experiences for more than 300,000 annual guests from around the world.
  • Successful candidates will have enthusiasm for working with people, experience in customer service/hospitality, and the ability to multi-task.
  • Candidates should have experience with point-of-sale or ticketing computer software and strong verbal communication skills.
  • Duties include cash handling, selling tickets, providing visitor information to guests, and reconciling the day's sales.
  • Additional responsibilities include assigning tour times, promptly issuing tickets to visitors who have made advanced purchases online and anticipating guests' needs.
  • We are seeking individuals who are available to work 1-2 shifts on weekends.

Compensation
$15.00 per hour
The Thomas Jefferson Foundation is an Equal Opportunity Employer. All qualified applicants are encouraged to apply.