ZipRecruiter

Log In

1

Ticket Office Associate Jobs in Virginia (NOW HIRING)

LinkedIn

Associate Engineer, Data Center

Manassas, VA · On-site

$74K - $122K/yr

The work location of this role is on-site, meaning it will be performed in the specified office on ... Actively monitor and engage with the Jira ticket queue, ensuring proper ticket handling and quality ...

ASM Research

Service Desk Lead

Lorton, VA · On-site

Monitor ticket queues to ensure SLAs are met; reassign or prioritize tickets as needed. * Develop ... Bachelors Degree, or Associate degree +2 years relevant experience, or 4 years relevant experience.

previous pagenext page

Showing results 21-40

All JobsTicket Office Associate JobsTicket Office Associate Jobs in Virginia

Ticket Office Associate information

What are the responsibilities of a Ticket Office Associate?

A Ticket Office Associate is responsible for selling tickets, assisting customers with ticket purchases, resolving ticketing issues, and providing information about events or performances. They handle cash and electronic transactions, maintain accurate records, and often answer questions about seating, schedules, and event details. Additionally, Ticket Office Associates may assist with will-call services, refunds, and exchanges, ensuring a smooth and positive experience for all patrons.

What are some common challenges a Ticket Office Associate might face, and how can they be effectively managed?

Ticket Office Associates often encounter challenges such as handling high volumes of customers during peak event times, resolving ticketing discrepancies, and managing last-minute changes or cancellations. Being able to stay calm under pressure, communicate clearly, and use ticketing software efficiently are key to overcoming these obstacles. Building strong teamwork skills is also important, as associates frequently collaborate with event staff and management to ensure smooth operations and a positive customer experience.

What are the key skills and qualifications needed to thrive as a Ticket Office Associate, and why are they important?

To thrive as a Ticket Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and reservation platforms is typically required. Excellent communication, problem-solving abilities, and patience help deliver a positive customer experience and resolve issues efficiently. These skills ensure accurate transactions, smooth operations, and satisfied patrons in busy ticketing environments.

What are the most commonly searched types of Ticket Office jobs in Virginia?

The most popular types of Ticket Office jobs in Virginia are:

What cities in Virginia are hiring for Ticket Office Associate jobs?

Cities in Virginia with the most Ticket Office Associate job openings:

Ticket Office Associate jobs near you
Infographic showing various Ticket Office Associate job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 11% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Help Desk Associate

Dao Emerging Technologies

Virginia Beach, VA • On-site

$16.50 - $22.25/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 7 days ago

Job description

 

Our Support Team in seeking route accounting support personnel for this position to assist with the following:

  • Create various statistical reports for customer and internal use.
  • Perform accurate data entry into our route accounting software.
  • Analyze data feeds for troubleshooting and reporting.
  • Provide support to users of all skill levels by phone and email for our route accounting software and handheld devices.
  • Staging of Equipment -Unbox, provision, and test new equipment to prepare for deployment.
  • On Call (After Hours) rotation

Ideal candidates possess experience with any or all of the following:

  • Inventory management or sales accounting from any movement-driven industry, such as retail, logistics, warehousing, or distribution.
  • Time and ticket tracking software to document support incidents.
  • Basic understanding of troubleshooting handheld devices.

Minimum Qualifications:

  • High School or Equivalent Diploma (Required)
  • Fluent Spanish speaking (Preferred)
  • Excellent customer service skills
  • Strong personal and work ethics
  • Professional communication skills, both oral and written
  • Proficient in Microsoft Office Applications - Outlook, Word, Excel, PowerPoint (Required)
  • Professional attitude, attire, and communication
  • Two years prior Customer Service Experience (Required)
  • Prior experience providing technical support via phone
  • Experience working with iOS and Android operating systems (Required)

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call rotation 


Job offer dependent on successfully passing a background check.  Compensation will depend on experience and qualifications. 

Benefits include paid time off, paid holidays, paid maternity/paternity leave, medical and dental insurance with employer-funded HSA account, and IRA with company match.

Job Type: Full-time