ZipRecruiter

Log In

1

Ticket Office Associate Jobs in Texas (NOW HIRING)

Zach Theater

Box Office Associate (Part-time)

Austin, TX · On-site

$16/hr

The Box Office Associate delivers exceptional customer service by assisting patrons with ticket and subscription purchases in person, over the phone, and online. The ideal candidate for this role is ...

Zach Theater

Box Office Associate (Part-time)

Austin, TX · On-site

$16/hr

The Box Office Associate delivers exceptional customer service by assisting patrons with ticket and subscription purchases in person, over the phone, and online. The ideal candidate for this role is ...

New

alliantgroup LP

Office Services Associate

Houston, TX · On-site

$15.25 - $19/hr

We are seeking your expertise as an Office Services Associate to join our "a" team. Working for our ... Complete large numbers of requests according to job ticket instructions * Process high volumes of ...

AEG

Part-Time Box Office Support Representative

Houston, TX · On-site

$17.25 - $23.25/hr

This role supports ticket sales, ticket troubleshooting, account assistance, and event information ... associate, receptionist, or venue attendant. * Experience providing guest wayfinding, traffic flow ...

Findhelp

Office Administrator

Austin, TX · On-site

$17.75 - $24.50/hr

... ticket support. This position ensures complete daily office readiness through hands-on kitchen ... Associate's or Bachelor's degree preferred. * Working knowledge of office operations, badge ...

Tamus

Administrative Associate IV

College Station, TX · On-site

$19.27/hr

Job Title Administrative Associate IV Agency Texas A&M University Department Transportation ... Four years of experience in administrative, clerical, ticket management, or general office work.

next page

Showing results 1-20

All JobsTicket Office Associate JobsTicket Office Associate Jobs in Texas

Ticket Office Associate information

What are the responsibilities of a Ticket Office Associate?

A Ticket Office Associate is responsible for selling tickets, assisting customers with ticket purchases, resolving ticketing issues, and providing information about events or performances. They handle cash and electronic transactions, maintain accurate records, and often answer questions about seating, schedules, and event details. Additionally, Ticket Office Associates may assist with will-call services, refunds, and exchanges, ensuring a smooth and positive experience for all patrons.

What are some common challenges a Ticket Office Associate might face, and how can they be effectively managed?

Ticket Office Associates often encounter challenges such as handling high volumes of customers during peak event times, resolving ticketing discrepancies, and managing last-minute changes or cancellations. Being able to stay calm under pressure, communicate clearly, and use ticketing software efficiently are key to overcoming these obstacles. Building strong teamwork skills is also important, as associates frequently collaborate with event staff and management to ensure smooth operations and a positive customer experience.

What are the key skills and qualifications needed to thrive as a Ticket Office Associate, and why are they important?

To thrive as a Ticket Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and reservation platforms is typically required. Excellent communication, problem-solving abilities, and patience help deliver a positive customer experience and resolve issues efficiently. These skills ensure accurate transactions, smooth operations, and satisfied patrons in busy ticketing environments.

What are the most commonly searched types of Ticket Office jobs in Texas?

The most popular types of Ticket Office jobs in Texas are:

What cities in Texas are hiring for Ticket Office Associate jobs?

Cities in Texas with the most Ticket Office Associate job openings:

Ticket Office Associate jobs near you
Infographic showing various Ticket Office Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution.

Associate Director, Athletics Ticket Operations

Texas Tech University

Lubbock, TX • On-site

$4.0K/mo

Full-time

Posted 19 days ago

Key responsibilities

  • Manage game day operations for assigned athletic events, including post-game summaries, attendance tracking, and sales reporting.

  • Process daily deposits, reconciliations, and complimentary ticket reconciliations for the ticket operations unit.

  • Assist with the daily operations of the ticket office and support the achievement of revenue goals for each sport.

Texas Tech University rating

6.9

Company rating: 6.9 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

464th of 630 rated colleges and universities

Job description

Position Description
Plan and develop daily business functions for various departments within the athletic organization. Ensure the athletic organization maintains a favorable public and stakeholder perception while fulfilling the organization's strategic mission.
Major/Essential Functions
  • Manage game day operations for assigned Texas Tech athletic events, including post-game summaries, attendance tracking, and sales reporting.
  • Process daily deposits and reconciliations for the ticket operations unit, including complimentary ticket reconciliations.
  • Deliver exceptional customer service to all constituents through inbound/outbound calls, email communication, and day-of-game ticket sales.
  • Maintain and manage ticketing system databases, including Paciolan and Salesforce.
  • Supervise, train, and schedule part-time and student staff.
  • Assist with the daily operations of the ticket office.
  • Support the achievement of defined revenue goals for each sport as established by the Athletic Department.
  • Assist with the season ticket renewal process for all ticketed events.
  • Perform other duties as assigned by the Assistant AD of Ticket Operations and the Associate Athletic Director for Ticket Services.
  • Build and configure seasons, events, and individual games using Paciolan software.
  • Develop and maintain relationships with season ticket holders and donors.
  • Oversee/coordinate assignment and distribution of away game and postseason tickets in conjunction with the Red Raider Club and priority points system.
  • Prepare and submit work orders and purchase orders; complete P-Card reconciliations for Ticket Operations and Sales staff.
  • Comply with all NCAA, Big 12, and Texas Tech University rules, regulations, and policies.

Preferred Qualifications
  • Three years of experience in collegiate athletics, professional sports, ticket operations, ticket sales, or a related field.
  • Experience using Paciolan ticketing software, including building seasons, events, price structures, and individual games.
  • Experience with Salesforce or another CRM platform and maintaining accurate customer and ticketing databases.
  • Experience supervising, training, scheduling, or providing direction to student, part-time, or game-day staff.
  • Working knowledge of season ticket renewals, complimentary ticket management, player/guest admissions, and postseason or away-game ticket allocation.
  • Demonstrated ability to build and maintain positive relationships with season ticket holders, donors, fans, coaches, staff, and other constituents.
  • Strong customer service, communication, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office applications, particularly Excel, and the ability to analyze and communicate ticket sales, attendance, and revenue data.
  • Ability and willingness to work evenings, weekends, holidays, and athletic events as required.
  • Knowledge of NCAA and conference rules and regulations related to ticket operations and intercollegiate athletics.

Required Qualifications
Bachelor's degree in a related field plus three years related experience; OR a combination of related education and/or experience to equal seven years.
About the Department and/or College
Texas Tech Athletics has a commitment to serving and working with various populations and demonstrated alignment with the University's strategic priorities and values-based culture.
Safety Information
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.

What Texas Tech University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Texas Tech University logo

About Texas Tech University

Sourced by ZipRecruiter

Committed to teaching and the advancement of knowledge, Texas Tech University, a comprehensive public research university, provides the highest standards of excellence in higher education, fosters intellectual and personal development, and stimulates meaningful research and service to humankind.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Lubbock, TX, US

Year founded

1923

View All Texas Tech University Jobs

Apply