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Ticket Office Associate Jobs in Tennessee (NOW HIRING)

Ticket Office Associate - SEASONAL

Memphis, TN · On-site

$14.75 - $19.75/hr

This is a seasonal position located in the Ticket Office with variable/flexible working hours to include week-ends, holidays and overtime as required. This is an internal/external recruitment.

Ticket Office Associate - SEASONAL

Memphis, TN

$14.75 - $19.75/hr

This is a seasonal position located in the Ticket Office with variable/flexible working hours to include week-ends, holidays and overtime as required. This is an internal/external recruitment.

Community Associate Address: 800 S. Gay Street Suite 700 37929 Knoxville The world of work is ... their office, no problem you are on it and open a ticket in our service portal. You've earned ...

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Ticket Office Associate information

What are the responsibilities of a Ticket Office Associate?

A Ticket Office Associate is responsible for selling tickets, assisting customers with ticket purchases, resolving ticketing issues, and providing information about events or performances. They handle cash and electronic transactions, maintain accurate records, and often answer questions about seating, schedules, and event details. Additionally, Ticket Office Associates may assist with will-call services, refunds, and exchanges, ensuring a smooth and positive experience for all patrons.

What are some common challenges a Ticket Office Associate might face, and how can they be effectively managed?

Ticket Office Associates often encounter challenges such as handling high volumes of customers during peak event times, resolving ticketing discrepancies, and managing last-minute changes or cancellations. Being able to stay calm under pressure, communicate clearly, and use ticketing software efficiently are key to overcoming these obstacles. Building strong teamwork skills is also important, as associates frequently collaborate with event staff and management to ensure smooth operations and a positive customer experience.

What are the key skills and qualifications needed to thrive as a Ticket Office Associate, and why are they important?

To thrive as a Ticket Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and reservation platforms is typically required. Excellent communication, problem-solving abilities, and patience help deliver a positive customer experience and resolve issues efficiently. These skills ensure accurate transactions, smooth operations, and satisfied patrons in busy ticketing environments.

What cities in Tennessee are hiring for Ticket Office Associate jobs?

Cities in Tennessee with the most Ticket Office Associate job openings:

Infographic showing various Ticket Office Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 11% Part Time, 1% Temporary, and 4% Contract. Highlights an 88% Physical, 6% Hybrid, and 6% Remote job distribution.

Ticket Office Associate - SEASONAL

epeinc

Memphis, TN • On-site

$14.75 - $19.75/hr

Full-time

Re-posted 25 days ago


Job description

This is a seasonal position located in the Ticket Office with variable/flexible working hours to include week-ends, holidays and overtime as required. This is an internal/external recruitment.

RESPONSIBILITIES:   Under the supervision of the Ticket Office Manager work on computerized system selling tickets to guests; provide guest relations; maintain appearance of the ticket office; cross train in the reservations/guest services area to answer telephone calls, make reservations, and process bus groups; other duties as assigned.

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES:  Ability to cope with extremely heavy workload; must have a working knowledge of computers, excellent communication and interpersonal skills both in person and on the telephone are essential; ability to prioritize and work with minimum supervision; excellent attention to detail; ability to perceive and deal with sensitive issues and maintain confidentiality; ability to deal successfully with a wide range of people; ability to work under pressure of deadlines and competing needs; ability to exercise good judgment and make good decisions; skill to handle guest complaints and refer to the appropriate person. Cash handling experience required.

 PHYSICAL REQUIREMENTS:  Ability to stand and/or sit for long periods of time; ability to lift boxes weighing up to 25lbs; ability to stoop and reach.

SPECIAL CONDITIONS:  No smoking or eating in the work area; uniform is required.

CONDITIONS OF EMPLOYMENT:  Work flexible hours and overtime as required.

APPLICATION PROCESS:  Please apply online at www.gracelandjobs.com. We are an equal opportunity employer. Must be able to pass a background check and pre-employment drug test. This position will remain open until filled.