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Ticket Office Associate Jobs (NOW HIRING)

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Office Associate

New York, NY · On-site

$38K - $46K/yr

The Back Office Associate manages both full/partial back-office operations, including order ... processing o Pick ticket generation o Invoicing o Payment application Required Knowledge ...

New

Box Office

Minneapolis, MN · On-site

$17/hr

Box Office Associate Minneapolis' Premier Event Center is hiring for a Box Office Associate! Join ... ticket issues. • Use knowledge of venue to help and educate guests. • In person and Phone ...

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Back Office Associate

New York, NY · On-site

$38K - $46K/yr

The Back Office Associate manages both full/partial back-office operations, including order ... processing o Pick ticket generation o Invoicing o Payment application Required Knowledge ...

New

Box Office & Team Store Associate Role Summary The Box Office & Team Store Associate position is a ... Execute ticket sales, exchanges, will-call distribution, and account lookup in alignment with ...

The Box Office Associate delivers exceptional customer service by assisting patrons with ticket and subscription purchases in person, over the phone, and online. The ideal candidate for this role is ...

The Box Office Associate delivers exceptional customer service by assisting patrons with ticket and subscription purchases in person, over the phone, and online. The ideal candidate for this role is ...

New

This role is responsible to perform all phases of the store's cash office operations in an accurate ... ticket sales. * Follow all policies pertaining to the sale of alcoholic beverages, tobacco ...

This role is responsible to perform all phases of the store's cash office operations in an accurate ... ticket sales. * Follow all policies pertaining to the sale of alcoholic beverages, tobacco ...

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Ticket Office Associate information

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$11

$19

$28

How much do ticket office associate jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for ticket office associate in the United States is $19.41, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.88 per hour, depending on experience, location, and employer.

What are the responsibilities of a Ticket Office Associate?

A Ticket Office Associate is responsible for selling tickets, assisting customers with ticket purchases, resolving ticketing issues, and providing information about events or performances. They handle cash and electronic transactions, maintain accurate records, and often answer questions about seating, schedules, and event details. Additionally, Ticket Office Associates may assist with will-call services, refunds, and exchanges, ensuring a smooth and positive experience for all patrons.

What are some common challenges a Ticket Office Associate might face, and how can they be effectively managed?

Ticket Office Associates often encounter challenges such as handling high volumes of customers during peak event times, resolving ticketing discrepancies, and managing last-minute changes or cancellations. Being able to stay calm under pressure, communicate clearly, and use ticketing software efficiently are key to overcoming these obstacles. Building strong teamwork skills is also important, as associates frequently collaborate with event staff and management to ensure smooth operations and a positive customer experience.

What are the key skills and qualifications needed to thrive as a Ticket Office Associate, and why are they important?

To thrive as a Ticket Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and reservation platforms is typically required. Excellent communication, problem-solving abilities, and patience help deliver a positive customer experience and resolve issues efficiently. These skills ensure accurate transactions, smooth operations, and satisfied patrons in busy ticketing environments.

What cities are hiring for Ticket Office Associate jobs?

Cities with the most Ticket Office Associate job openings:

What are the most commonly searched types of Ticket Office jobs?

The most popular types of Ticket Office jobs are:

What states have the most Ticket Office Associate jobs?

States with the most job openings for Ticket Office Associate jobs include:

Infographic showing various Ticket Office Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 10% Part Time, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $40,370 per year, or $19.4 per hour.

Federal Work Study - Central Ticket Office Assistants

East Carolina University

Greenville, NC • On-site

$11/hr

Part-time

Posted 17 days ago


East Carolina University rating

7.1

Company rating: 7.1 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

415th of 630 rated colleges and universities


Job description

Position Information
Advertising Department STUDENT LIFE Academic Term/Year FALL 2026/SPRING 2027 Position Title Federal Work Study - Central Ticket Office Assistants Posting Number 08558 Position Number 08558 Student Job Category Student - Federal Work Study On-Campus Position Location On-campus City Greenvile State NC Number of Vacancies 3 Rate of Pay $11.00/hourly FLSA Status FLSA Non-exempt Will the position be subject to the CBC policy? Yes Job Description
ECU Department of Student Life is currently seeking several Central Ticket Office Assistants. 
This will be a part-time position that supports the functions of the Student Center by providing services in the Central Ticket Office. The CTO Box Office Assistant is directly supervised by the Director of the Central Ticket Office with direction also from the Admin. Support Associate.
The CTO Box Office Assistant is expected to fulfill the following general roles and responsibilities:
Cash Handling: be able to accurately reconcile funds taken in through sales in the Paciolan Ticketing system during point-of-sale transactions. Follow all established rules and procedures with regard to handling payment card information both in person and while processing mail and phone orders.
Technical Skill: Operate Paciolan computerized ticketing software (after training), handle minor issues with ticket printers and ticketing software before escalating to supervisor.

Clerical Aid: Be able to maintain logs, answer telephone calls and relay messages appropriately if contact from a supervisor is required. Be able to operate common office equipment such as computers, copiers, calculators, fax etc. Process outgoing mail according to established procedures.
University Representative: represent SL and ECU professionally and with a positive attitude, handling inquiries not only about ticketed events on sale but also other questions from faculty, staff and students at the CTO and performance venues.
As a result of being a student employee within the Division of Student Affairs, students will have the opportunity to gain the following competencies based on NACE Top Ten Skills Employers Seek and CAS Learning Domains:
Effective Communication
Accountability/Integrity
Professionalism
Cash Handling
Problem Solving/Effective Reasoning
Initiative
Conflict Resolution
Teamwork
Adaptability/Resiliency
Organization/Planning
Technical Skill
GPA Requirement Minimum of 2.0 Preferred (Majors, Experience, GPA, etc.) License/certification required Special Instructions to Applicant
Please upload your Resume and Federal Work Study Hiring Authorization Form online.
To be ELIGIBLE for FEDERAL WORK STUDY POSITIONS, students MUST QUALIFY and RECEIVE an AWARD from the ECU Financial Aid Office (Old Cafeteria Complex, 252-328-6610.)
Applicants should be enrolled as a student and be in good academic standing with East Carolina University, as well as local, state, and federal laws.
Additional Instructions to Applicants
Unless otherwise identified in the applicable job posting and consistent with University policy, the University will principally employ individuals who reside in the State of North Carolina to the greatest extent practicable. As such, most positions at East Carolina University require employees to live and work in North Carolina (or live within a reasonable daily commuting distance from their duty station) after hire. Candidates should be prepared to relocate within a reasonable, agreed-upon time after an offer of employment has been made and accepted to meet this requirement.
Quick Link for Direct Access https://ecu.peopleadmin.com/postings/96395 Open Date 08/19/2026 Close Date 04/01/2027 Open Until Filled No Nondiscrimination Statement
East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.
Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment

Individuals submitting profiles for these positions must be current ECU students, in good-standing and meet the respective GPA requirement as required by the position type. Final candidates may be subject to criminal & sex offender background checks based upon the duties and responsibilities of the position. Some vacancies also require motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Department for People Operations, Success, and Opportunity
If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.

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About East Carolina University

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ECU is the state’s leader and national trailblazer in distance education. Whether you want to finish what you started or start something new, East Carolina University offers more than 100 online degree and certificate programs in business, health care, education, technology, and other areas to give you the options you need to meet your objectives.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Greenville, NC, US

Year founded

1907