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Ticket Office Intern Jobs in Springfield, VA (NOW HIRING)

... in ticket and merch sales, increased community presence, and heightened brand recognition. We ... As an intern at I.M.P. you will acquire knowledge regarding concert production witha focus on ...

Ticket Office Intern information

See Springfield, VA salary details

$8

$17

$23

How much do ticket office intern jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ticket office intern in Springfield, VA is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.57 per hour, depending on experience, location, and employer.

What does a ticket office intern do?

A Ticket Office Intern assists with the daily operations of a ticket office, often for events, theaters, or sports venues. Their duties typically include selling tickets, handling customer inquiries, processing payments, and providing general customer service. They may also help with administrative tasks, maintaining records, and supporting the ticketing staff during busy periods or special events. This internship provides valuable experience in customer service, sales, and event management. It's a great opportunity for students or recent graduates interested in the hospitality, events, or entertainment industries.

What are the key skills and qualifications needed to thrive as a ticket office intern?

To thrive as a Ticket Office Intern, you need basic math skills, customer service experience, and familiarity with cash handling, often supported by a high school diploma or current college enrollment. Experience with ticketing software systems, point-of-sale (POS) terminals, and Microsoft Office is typically required. Excellent communication, attention to detail, and the ability to remain calm under pressure are standout soft skills for this role. These competencies ensure accurate transactions, positive customer interactions, and efficient box office operations during busy event times.

What are some common responsibilities and challenges faced by a ticket office intern during peak event seasons?

As a Ticket Office Intern, you can expect to handle high volumes of customer inquiries, process ticket sales, and resolve issues related to ticket availability or payment, especially during busy event seasons. A key challenge is maintaining accuracy and composure under pressure while providing friendly and efficient service to guests. You'll work closely with other ticket office staff and event coordinators to ensure smooth operations, and may need to quickly adapt to policy changes or technical issues. This experience offers valuable exposure to customer service, sales systems, and teamwork in a fast-paced environment.

What is the difference between Ticket Office Intern vs Ticket Sales Associate?

AspectTicket Office InternTicket Sales Associate
Required CredentialsHigh school diploma or ongoing college educationHigh school diploma; some roles prefer sales or customer service experience
Work EnvironmentInternship setting at ticket offices, theaters, or sports venuesCustomer-facing sales environment, often retail or box office
Employer & Industry UsageUsed in arts, sports, and entertainment industries for training and entry-level rolesCommon in ticketing, retail, and event industries for direct sales

In summary, a Ticket Office Intern typically participates in training and supports ticketing operations, often as part of an educational program, while a Ticket Sales Associate actively sells tickets directly to customers. Both roles involve customer service but differ mainly in experience level and job responsibilities.

What job categories do people searching Ticket Office Intern jobs in Springfield, VA look for?

The top searched job categories for Ticket Office Intern jobs in Springfield, VA are:

What cities near Springfield, VA are hiring for Ticket Office Intern jobs?

Cities near Springfield, VA with the most Ticket Office Intern job openings:

Internship: Ticket Sales (Part-Time/Seasonal)

Monumental Sports & Entertainment

Washington, DC • On-site

$18.40/hr

Part-time, Internship

Posted 24 days ago


Job description

Position Overview:

The Ticket Sales Intern will work closely with the Ticket Sales, Group Sales, and Membership Services teams to implement Washington Mystics sales initiatives and achieve ticket sales and revenue goals. Internship experience will focus on the fundamentals of the sales process. This is a paid internship.

Are you passionate about sports and looking for hands-on sales experience? We'd love to hear from you!

Responsibilities:
  • Research, expand, and manage the group sales database with focus on strategic categories for event planning purposes.
  • Make introductory phone calls to sales prospects.
  • Prepare various marketing items related to group initiatives and programs.
  • Build relationships to provide repeat business and excellent customer service.
  • Other duties as assigned.
Minimum Qualifications:
  • Current undergraduate or graduate student.
  • Ability to work a minimum of 20 hours per week.
  • Exceptional work ethic, strong desire to succeed, eagerness to learn, a passion for the sports industry, and an interest in sales.
  • Strong time management and organizational skills.
  • Competitive nature and a positive attitude.
  • Proficient in Microsoft Office and Outlook.
  • Familiarity with social media tools.
  • Strong interpersonal, written, and verbal communication skills.
  • Ability to provide outstanding customer service to our clients.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Reliable transportation and housing.
Pay Rate: $18.40 USD/hour