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Ticket Clerk Jobs (NOW HIRING)

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Accounting Clerk

Irvine, CA · On-site

$18 - $22/hr

Data Ticket, Inc. is seeking a productive Accounting Clerk. The ideal candidate should have a passion for Accounting/Finance/AR/AP, enjoy a fast-paced environment, and have a desire to get things ...

Hotel Rack Clerk

Reno, NV · On-site

$33K - $38K/yr

The Rack Clerk assists the Hotel Shift Manager by effectively managing the hotel inventory. Duties ... Maintain ticket bank and Ticket Sales window. * Assist on the front line as needed. Qualifications:

Records Clerk

Joliet, IL · On-site

$21.74 - $23.04/hr

Ticket Appeals/Committee: Clerk is responsible for processing all appealed tickets. Clerk is responsible for setting up meetings with appeal committee members. MINIMUM QUALIFICATIONS 1. High school ...

Position Summary Manages ticket office and retail store engaged in selling specific, related, or ... for Accounting Clerk; or performs work of subordinates, as needed. * Assists in ordering ...

Records Clerk

Joliet, IL · On-site

$21.74 - $23.04/hr

Ticket Appeals/Committee: Clerk is responsible for processing all appealed tickets. Clerk is responsible for setting up meetings with appeal committee members. MINIMUM QUALIFICATIONS 1. High school ...

Records Clerk

Campus, IL

$21.74 - $23.04/hr

Ticket Appeals/Committee: Clerk is responsible for processing all appealed tickets. Clerk is responsible for setting up meetings with appeal committee members. MINIMUM QUALIFICATIONS 1. High school ...

TMS Clerk

Fort Knox, KY · On-site

$30.51/hr

TMS Clerk Position Title: TMS Clerk Location: Fort Knox, KY Clearance Type: SECRET Compensation ... Respond to trouble ticket or service order in the ITSM/AESMP trouble ticket system for all trouble ...

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Ticket Clerk information

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How much do ticket clerk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for ticket clerk in the United States is $13.94, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.87 per hour, depending on experience, location, and employer.

What is a ticket clerk?

Ticket clerks are customer service professionals who sell tickets and provide information for events, transportation, or attractions such as trains, buses, movies, or concerts. They assist customers in purchasing the correct tickets, answer questions about schedules, seating, and pricing, and often handle cash or electronic payments. Ticket clerks also help resolve customer issues, check identification if needed, and may provide directions or other assistance related to the venue or service.

What are the key skills and qualifications needed to thrive as a ticket clerk, and why are they important?

To thrive as a Ticket Clerk, you need strong customer service abilities, attention to detail, and basic math skills, usually supported by a high school diploma or equivalent. Familiarity with computerized ticketing systems, point-of-sale (POS) terminals, and sometimes cash handling or inventory software is typically required. Excellent communication, patience, and problem-solving skills help Ticket Clerks resolve customer issues and create positive experiences. These skills ensure efficient transactions, customer satisfaction, and smooth daily operations in busy ticketing environments.

What are some common challenges ticket clerks face during busy periods, and how can they effectively manage them?

During peak hours or special events, Ticket Clerks often encounter long lines and increased customer inquiries, which can be stressful. Effective time management, clear communication, and staying organized are key to maintaining accuracy and providing good service under pressure. Familiarizing oneself with ticketing systems and procedures also helps in quickly resolving issues and reducing wait times for customers. Collaboration with team members and supervisors can further ease the workload and ensure smooth operations during high-traffic periods.

What is the difference between Ticket Clerk vs Ticket Agent?

AspectTicket ClerkTicket Agent
CredentialsHigh school diploma or equivalentHigh school diploma or equivalent
Work EnvironmentRailways, theaters, bus stationsAirports, travel agencies, transportation hubs
Employer & IndustryPublic transit, entertainment venuesAirlines, travel companies
Job FocusIssuing and selling tickets, customer serviceSelling tickets, assisting travelers, reservations

Both Ticket Clerks and Ticket Agents handle ticket sales and customer service, often in transportation or entertainment settings. Ticket Clerks typically work in railways, theaters, or bus stations, focusing on issuing tickets and providing assistance. Ticket Agents usually work in airports or travel agencies, with a broader role that includes reservations and travel inquiries. While their environments differ, both roles require similar credentials and serve the purpose of facilitating travel or event attendance.

How to get a job as a ticket clerk?

To become a ticket clerk, candidates typically need a high school diploma or equivalent and customer service skills. Applying through transportation companies, ticketing agencies, or at transportation hubs and demonstrating proficiency with ticketing systems and cash handling can improve chances of employment.

What qualifications do you need to be a ticket clerk?

To be a ticket clerk, candidates typically need a high school diploma or equivalent. Strong customer service skills, basic math abilities, and familiarity with ticketing software or point-of-sale systems are also important qualifications for the role.
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Infographic showing various Ticket Clerk job openings in the United States as of August 2026, with employment types broken down into 55% Full Time, 43% Part Time, 1% Temporary, and 1% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $28,999 per year, or $13.9 per hour.

Box Office Ticket Agent-Fulltime (Call Center LV)

Ceasars Entertainment

Las Vegas, NV

Full-time

Posted 27 days ago


Caesars Entertainment rating

6.4

Company rating: 6.4 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

108th of 164 rated casinos


Job description

As a Box Office Ticket Agent, you will play a key role in delivering exceptional guest service by assisting guests with all of their ticketing needs and inquiries. Acting as an ambassador for Caesars Entertainment, you will maintain a positive, professional, and guest-focused attitude while serving as a primary resource for information about shows, events, the property, and the surrounding area.

This position is responsible for generating revenue through the sale and issuance of show tickets both at the Box Office and over the telephone. Agents are expected to actively promote performers, events, and entertainment offerings across Caesars Entertainment venues to maximize ticket sales and enhance the guest experience.

A strong working knowledge of Caesars Entertainment shows, venues, and services is essential to creating memorable guest interactions. Additional responsibilities include processing reservations and issuing tickets for off-site ticket vendors, collecting and reconciling funds and required documentation, and maintaining accurate transaction records.

The Box Office Ticket Agent works closely with VIP Services, Promotions, and Sales teams to support business objectives and ensure seamless guest service. Agents may also perform Reservation Clerk duties as assigned and are expected to effectively communicate and collaborate with guests, team members, supervisors, managers, Lead Box Office Clerks, and other departments.


 

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars, Harrah's, Horseshoe and Eldorado brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.  
Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values - Together We Win, All In On Service and Blaze the Trail - every day. Our mission, "Create the Extraordinary". Our vision, "Create spectacular worlds. That immerse, inspire and connect you. We don't perform magic; we create it with excellence. #WeAreCaesars".  If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.
  • Assist guests with all show ticketing needs in a professional, friendly, and efficient manner.
  • Serve as a primary resource for guest questions regarding shows, entertainment, the property, and the local area.
  • Create a positive first impression by maintaining an upbeat, courteous, and guest-focused attitude at all times.
  • Generate revenue through the sale and issuance of show tickets at the Box Office and via telephone.
  • Promote Caesars Entertainment performers, shows, and events to maximize ticket sales and guest engagement.
  • Maintain a working knowledge of Caesars Entertainment shows, venues, and offerings to enhance the guest experience.
  • Process ticket sales, exchanges, reservations, and guest transactions accurately and efficiently.
  • Make reservations and issue tickets for off-site ticket vendors.
  • Collect, process, and reconcile ticket payments and required documentation.
  • Work closely with VIP Services, Promotions, and Sales teams to support operational and revenue goals.
  • Perform Reservation Clerk duties as assigned or scheduled.
  • Effectively communicate with guests, team members, supervisors, managers, Lead Box Office Clerks, and other departments.
  • Respond professionally and accurately to questions and requests from internal and external customers.
  • Maintain accurate records and ensure compliance with cash-handling and ticketing procedures.
  • Contribute to a positive, collaborative, and productive work environment.
  • Deliver exceptional customer service while creating memorable experiences for every guest.
  • Process ticket sales, exchanges, and reservations for guests accurately and efficiently.
  • Promote shows, performers, and events to maximize ticket revenue.
  • Assist guests with questions regarding shows, events, the property, and the local area.
  • Issue tickets for off-site ticket vendors and partner organizations.
  • Collect and reconcile payments and supporting documentation related to ticket transactions.
  • Partner with VIP Services, Promotions, Sales, and other departments to enhance the guest experience.
  • Perform Reservation Clerk duties as scheduled.
  • Effectively present information and respond to guest and departmental inquiries in a professional manner.
  • Maintain a positive, welcoming, and team-oriented work environment.
  • Demonstrate an upbeat, courteous, and guest-focused attitude at all times.

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