ZipRecruiter

Log In

1

Text Chat Agent Jobs (NOW HIRING)

Vuori, Inc.

Customer Service Agent

$19 - $23/hr

Customer Service Agent We are looking for a passionate and dedicated Customer Service Agent to join ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Astro Ford

Business Development Agent

Diberville, MS · On-site

$40K - $50K/yr

The ideal Business Development Agent is friendly, dependable, tech-savvy, and enjoys helping ... Comfortable speaking with customers by phone, email, text, and chat. Excellent teammate with a ...

CNB Bank

BankOnBuffalo, Contact Center Agent

Clarence, NY · On-site

$15.25 - $20.75/hr

... text messages. This includes assisting with transactions, troubleshooting issues, and answering ... with the call, live chat, or texting platform. * Ensure each interaction is positive and ...

CNB Bank

BankOnBuffalo, Contact Center Agent

Clarence, NY · On-site

$19.50 - $29.67/hr

... text messages. This includes assisting with transactions, troubleshooting issues, and answering ... with the call, live chat, or texting platform. * Ensure each interaction is positive and ...

Goosehead Insurance

Senior Client Support Agent

Roanoke, TX · On-site

$18 - $24/hr

Service Agent (Intro Call) The Service Agent (Intro Call) delivers front-line support through ... This role supports a multi-carrier, multi-state insurance service model, focusing on call/chat/text ...

CNB Bank

CNB Bank, Contact Center Agent

Du Bois, PA · On-site

$14.25 - $19.25/hr

... text messages. This includes assisting with transactions, troubleshooting issues, and answering ... with the call, live chat, or texting platform. * Ensure each interaction is positive and ...

CNB Bank

CNB Bank, Contact Center Agent

Du Bois, PA · On-site

$14.25 - $19.25/hr

... text messages. This includes assisting with transactions, troubleshooting issues, and answering ... with the call, live chat, or texting platform. * Ensure each interaction is positive and ...

CNB Bank

CNB Bank, Contact Center Agent

Du Bois, PA · On-site

$14.25 - $19.25/hr

... text messages. This includes assisting with transactions, troubleshooting issues, and answering ... with the call, live chat, or texting platform. * Ensure each interaction is positive and ...

CNB Bank

CNB Bank, Contact Center Agent

Du Bois, PA · On-site

$14.25 - $19.25/hr

... text messages. This includes assisting with transactions, troubleshooting issues, and answering ... with the call, live chat, or texting platform. * Ensure each interaction is positive and ...

Storesight

Agent Ambassador, Part-Time

Fayetteville, AR · On-site

$26.50 - $36/hr

Respond to Agent chat, text, and phone requests via Zendesk (When required) * Deliver with excellence in all team and Agent communications and interaction KEY SKILLS AND QUALIFICATIONS * Customer ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

previous page

Showing results 41-60

All JobsText Chat Agent Jobs

Text Chat Agent information

See salary details

$5

$17

$24

How much do text chat agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for text chat agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a text chat agent?

A Text Chat Agent is a customer support representative who assists customers through live chat or messaging platforms. They handle inquiries, resolve issues, provide product information, and ensure a smooth customer experience without phone interactions. This role requires strong typing skills, problem-solving abilities, and a customer-centric approach. Many businesses, including e-commerce, tech support, and service industries, employ text chat agents to enhance customer service.

What does a text chat agent do?

As a Text Chat Agent, your workday typically involves managing multiple chat conversations with customers, answering inquiries, resolving complaints, and providing product or service information in real time. You will use chat platforms and customer databases to track interactions, escalate complex issues to specialized teams, and document resolutions accurately. Most Text Chat Agents work as part of a remote or in-office customer service team, collaborating with supervisors and colleagues to meet service goals. This role requires consistent attention to detail, quick response times, and clear written communication throughout your shift.

What are the key skills and qualifications needed to thrive as a text chat agent?

To thrive as a Text Chat Agent, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, CRM systems, and chat software like Zendesk or LiveChat is often required. Strong multitasking, empathy, and problem-solving abilities set top performers apart in this role. These skills ensure customers receive timely, clear assistance and that issues are resolved efficiently, leading to higher satisfaction and loyalty.

More about Text Chat Agent jobs
What cities are hiring for Text Chat Agent jobs? Cities with the most Text Chat Agent job openings:
What are the most commonly searched types of Text Chat Agent jobs? The most popular types of Text Chat Agent jobs are:
What states have the most Text Chat Agent jobs? States with the most job openings for Text Chat Agent jobs include:
What job categories do people searching Text Chat Agent jobs look for? The top searched job categories for Text Chat Agent jobs are:
Text Chat Agent jobs near you
Infographic showing various Text Chat Agent job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $35,664 per year, or $17.1 per hour.

Customer Service Agent

Vuori, Inc.

Remote

$19 - $23/hr

Other

Medical, Retirement, PTO

Re-posted 18 days ago

Vuori rating

7.6

Company rating: 7.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Customer Service Agent

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at Vuori! As a key player in our Customer Experience loop, you'll engage directly with our customers, helping to solve problems and deliver top-notch service through email, chat, and text. You'll be the voice of Vuori, embodying our core values of creating exceptional products, building lasting relationships, and living extraordinary lives. This is an exciting opportunity to make a real impact on the customer experience, collaborate with a talented team, and grow with one of the fastest-growing apparel brands around.

In this position, you will primarily handle customer inquiries through email and chat, addressing concerns with a solutions-oriented and positive approach. You'll collaborate with your team, support new hire training, and help resolve and deescalate customer issues.

What you'll get to do:

  • Deliver exceptional customer service via email, text, and chat, responding to inquiries with clarity, empathy, and professionalism.
  • Handle escalated issues with a solutions-driven mindset, ensuring a timely and empathetic resolution.
  • Support the onboarding and training of new team members across various tiers (1, 2, and 3).
  • Contribute to continuous improvement by providing feedback on processes, shortcuts, and customer interaction guidelines.
  • Assist with various support channels, including:
    • Refund Requests
    • CS Returns
    • Retail Support
    • CS Help
  • Work alongside the Supervisor to assist with additional tasks as needed.
  • Participate in team meetings, providing valuable input to enhance service quality and team collaboration.
  • Take on additional projects and tasks as assigned.

Who you are:

  • Bachelor's degree, or 1 year of equivalent work experience in lieu of a degree.
  • Strong passion for delivering exceptional customer experiences.
  • Well-organized with the ability to manage both personal and team progress.
  • Skilled in understanding and responding to customer emotions.
  • Leads by example, demonstrating attention to detail while supporting team members.
  • Excellent interpersonal, written, and verbal communication skills.
  • Proficiency in Spanish is a plus.
  • Strong conflict resolution skills, with the ability to manage challenging or emotional situations with professionalism and empathy.
  • Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems.

Our investment in you:

At Vuori, we're proud to offer the following to our employees:

  • Health Insurance
  • Savings and Retirement Plan
  • Employee Assistance Program
  • Generous Vuori Discount & Industry Perks
  • Paid Time Off
  • Wellness & Fitness benefits

The hourly range for this role is $19/hr. - $23/hr.

Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

All your information will be kept confidential according to EEO guidelines.

What Vuori employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply