10 of the Most Popular Types of Text Chat Agent Jobs in 2026

See what kind of roles similar to Text Chat Agent jobs are hiring now

Top Types Of Text Chat Agent Jobs

• Virtual Chat Agent

  Salary range: $30,000 - $40,000

  As a virtual chat agent, you provide customer service via a chat app. You use a computer to communicate with each customer to elicit the information you need, answer their questions, and otherwise assist the customer to help resolve any issues. You typically log the details of each communication or create a ticket that the customer can use to track their inquiry. For some roles, your duties may include providing technical support. If you do not know how to respond to an inquiry, you transfer the customer to a more-senior agent or technician. Some virtual chat agents also have sales responsibilities and help customers complete transactions.

• Digital Live Chat Agent

  Salary range: $52,000 - $85,000

  Digital Live Chat Agent is a more unusual job search query but still may give you interesting job results. Most salaries for Digital Live Chat Agent jobs pay between $52,000 (25th percentile) and $85,000 (75th percentile) annually. Currently, there are not many open positions nationwide for Digital Live Chat Agent job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Liveperson Chat

  Salary range: $54,500 - $83,500

  Liveperson Chat is a typical job search query Most salaries for Liveperson Chat jobs pay between $54,500 (25th percentile) and $83,500 (75th percentile) annually. Take a look at the variety of open positions nationwide for Liveperson Chat job searches hiring now on ZipRecruiter.

• Online Chat Operator

  Salary range: $35,500 - $47,500

  Online Chat Operator is a common job search query. Most salaries for Online Chat Operator jobs pay between $35,500 (25th percentile) and $47,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Online Chat Operator job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Assistant Live Chat Agent

  Salary range: $30,000 - $45,000

  Assistant Live Chat Agent is a more unusual job search query but still may give you interesting job results. Most salaries for Assistant Live Chat Agent jobs pay between $30,000 (25th percentile) and $45,000 (75th percentile) annually. You’ll find many open positions nationwide for Assistant Live Chat Agent job searches hiring now on ZipRecruiter.

• Live Chat Manager

  Salary range: $44,000 - $69,000

  Live Chat Manager is a more unusual job search query but still may give you interesting job results. Most salaries for Live Chat Manager jobs pay between $44,000 (25th percentile) and $69,000 (75th percentile) annually. There are lots of open positions nationwide for Live Chat Manager job searches hiring now on ZipRecruiter.

• Online Live Chat Operator

  Salary range: $35,500 - $47,500

  Online Live Chat Operator is a more unusual job search query but still may give you interesting job results. Most salaries for Online Live Chat Operator jobs pay between $35,500 (25th percentile) and $47,500 (75th percentile) annually. Take a look at the variety of open positions nationwide for Online Live Chat Operator job searches hiring now on ZipRecruiter.

• Premium Chat

  Salary range: $29,000 - $35,500

  Premium Chat is a typical job search query Most salaries for Premium Chat jobs pay between $29,000 (25th percentile) and $35,500 (75th percentile) annually. You’ll find many open positions nationwide for Premium Chat job searches hiring now on ZipRecruiter.

• Web Chat Agent

  Salary range: $59,500 - $98,500

  Web Chat Agent is a more unusual job search query but still may give you interesting job results. Most salaries for Web Chat Agent jobs pay between $59,500 (25th percentile) and $98,500 (75th percentile) annually. Currently, there are not many open positions nationwide for Web Chat Agent job searches hiring now on ZipRecruiter. You can take a look at what is available and find similar job searches in this list.

• Chat Agent

  Salary range: $30,000 - $40,000

  A chat agent works with customers to answer questions and provide real-time support for their concerns. In this career, you may work strictly with sales or troubleshoot technical issues. Your responsibilities include responding quickly through live chat and providing courteous and professional customer service. Your duties also typically involve email communication for following up with help tickets. You often train users on the correct use of a product or help them do minor repairs on their own. As a chat agent, you usually work in an office or call center with other team members.