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Text Chat Agent Jobs in California (NOW HIRING)

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Kong Inc

Senior Software Engineer

San Francisco, CA · On-site

$160K - $200K/yr

Contribute to the upcoming LLM-driven code generation and deployment flow, building web-based text editors, chat interfaces, and dynamic graph visualisations for agent orchestration * Participate in ...

Hark

Frontend Engineer

San Jose, CA

$170K - $400K/yr

While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on ... agent. Interactions that feel instant. State that stays coherent across voice, text, and vision.

Hark

Frontend Engineer

San Jose, CA · On-site

$170K - $400K/yr

While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on ... agent. Interactions that feel instant. State that stays coherent across voice, text, and vision.

Hark

Security Engineer

San Jose, CA

$150K - $300K/yr

While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on ... Threat-model Hark's infrastructure, product, and agent/LLM attack surfaces. * Harden cloud ...

Hark

Security Engineer

San Jose, CA · On-site

$150K - $300K/yr

While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on ... Threat-model Hark's infrastructure, product, and agent/LLM attack surfaces. * Harden cloud ...

Hark

Full-Stack Engineer

San Jose, CA

$170K - $400K/yr

While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on ... text, and vision. That means translating what our agent can do into something that feels fast ...

Hark

Full-Stack Engineer

San Jose, CA · On-site

$170K - $400K/yr

While today's AI largely operates through chat boxes and decade-old devices, Hark is focused on ... text, and vision. That means translating what our agent can do into something that feels fast ...

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Text Chat Agent information

What is a Text Chat Agent job?

A Text Chat Agent is a customer support representative who assists customers through live chat or messaging platforms. They handle inquiries, resolve issues, provide product information, and ensure a smooth customer experience without phone interactions. This role requires strong typing skills, problem-solving abilities, and a customer-centric approach. Many businesses, including e-commerce, tech support, and service industries, employ text chat agents to enhance customer service.

How much do chat agents get paid?

Chat agents typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional incentives or flexible schedules, especially for remote positions.

How do I become a text chat agent?

To become a text chat agent, you typically need strong communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent and may provide training on specific chat platforms or customer service protocols. Relevant experience in customer support or online communication can improve your chances of securing a position.

What does a typical workday look like for a Text Chat Agent?

As a Text Chat Agent, your workday typically involves managing multiple chat conversations with customers, answering inquiries, resolving complaints, and providing product or service information in real time. You will use chat platforms and customer databases to track interactions, escalate complex issues to specialized teams, and document resolutions accurately. Most Text Chat Agents work as part of a remote or in-office customer service team, collaborating with supervisors and colleagues to meet service goals. This role requires consistent attention to detail, quick response times, and clear written communication throughout your shift.

How to make 1000 a week remotely?

A Text Chat Agent can earn $1,000 or more weekly by working full-time hours, providing high-quality customer support, and gaining experience in specialized industries. Increasing earnings may involve taking on multiple clients, improving communication skills, and utilizing relevant tools like CRM software. Consistent performance and time management are key to reaching this income level remotely.

Can I get paid just to text people?

A Text Chat Agent role involves communicating with clients or customers via text messaging, often providing support or information. These jobs typically pay per chat, message, or hour, and may require good communication skills and familiarity with chat platforms. Payment is usually based on productivity rather than a flat salary, and some positions may require training or certification.

What are the key skills and qualifications needed to thrive in the Text Chat Agent position, and why are they important?

To thrive as a Text Chat Agent, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, CRM systems, and chat software like Zendesk or LiveChat is often required. Strong multitasking, empathy, and problem-solving abilities set top performers apart in this role. These skills ensure customers receive timely, clear assistance and that issues are resolved efficiently, leading to higher satisfaction and loyalty.

What are popular job titles related to Text Chat Agent jobs in California? For Text Chat Agent jobs in California, the most frequently searched job titles are:
What job categories do people searching Text Chat Agent jobs in California look for? The top searched job categories for Text Chat Agent jobs in California are:
What cities in California are hiring for Text Chat Agent jobs? Cities in California with the most Text Chat Agent job openings:
Text Chat Agent jobs near you
Infographic showing various Text Chat Agent job openings in California as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.
Customer Service Agent

Customer Service Agent

Vuori, Inc

Carlsbad, CA • On-site

$19 - $23/hr

Full-time

Medical, Retirement, PTO

Posted 29 days ago

Vuori rating

7.6

Company rating: 7.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Company Description
Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose...while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success.
Job Description
We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at Vuori! As a key player in our Customer Experience loop, you'll engage directly with our customers, helping to solve problems and deliver top-notch service through email, chat, and text. You'll be the voice of Vuori, embodying our core values of creating exceptional products, building lasting relationships, and living extraordinary lives. This is an exciting opportunity to make a real impact on the customer experience, collaborate with a talented team, and grow with one of the fastest-growing apparel brands around.
In this position, you will primarily handle customer inquiries through email and chat, addressing concerns with a solutions-oriented and positive approach. You'll collaborate with your team, support new hire training, and help resolve and deescalate customer issues.
What you'll get to do:
  • Deliver exceptional customer service via email, text, and chat, responding to inquiries with clarity, empathy, and professionalism.
  • Handle escalated issues with a solutions-driven mindset, ensuring a timely and empathetic resolution.
  • Support the onboarding and training of new team members across various tiers (1, 2, and 3).
  • Contribute to continuous improvement by providing feedback on processes, shortcuts, and customer interaction guidelines.
  • Assist with various support channels, including:
    • Refund Requests
    • CS Returns
    • Retail Support
    • CS Help
  • Work alongside the Supervisor to assist with additional tasks as needed.
  • Participate in team meetings, providing valuable input to enhance service quality and team collaboration.
  • Take on additional projects and tasks as assigned.

Qualifications
Who you are:
  • Bachelor's degree, or 1 year of equivalent work experience in lieu of a degree.
  • Strong passion for delivering exceptional customer experiences.
  • Well-organized with the ability to manage both personal and team progress.
  • Skilled in understanding and responding to customer emotions.
  • Leads by example, demonstrating attention to detail while supporting team members.
  • Excellent interpersonal, written, and verbal communication skills.
  • Proficiency in Spanish is a plus.
  • Strong conflict resolution skills, with the ability to manage challenging or emotional situations with professionalism and empathy.
  • Bonus points for experience with Kustomer, Shopify, FullCircle, or Warehouse Operating Systems.

Additional Information
Our investment in you:
At Vuori, we're proud to offer the following to our employees:
  • Health Insurance
  • Savings and Retirement Plan
  • Employee Assistance Program
  • Generous Vuori Discount & Industry Perks
  • Paid Time Off
  • Wellness & Fitness benefits

The hourly range for this role is $19/hr. - $23/hr.
Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
All your information will be kept confidential according to EEO guidelines.

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