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Part Time Text Chat Agent Jobs (NOW HIRING)

Adventure Credit Union

Contact Center Agent I

Grand Rapids, MI · On-site

$15.50 - $21.25/hr

Job Type Part-time Description Adventure Credit Union has been providing financial services to ... Answers phone, text, chat and video banking inquiries from members regarding: * Loan and deposit ...

Adventure Credit Union

Contact Center Agent I

Dewitt, MI · On-site

$13.50 - $18.50/hr

Job Type Part-time Description Adventure Credit Union has been providing financial services to ... Answers phone, text, chat and video banking inquiries from members regarding: * Loan and deposit ...

Storesight

Agent Ambassador, Part-Time

Fayetteville, AR · On-site

$26.50 - $36/hr

Respond to Agent chat, text, and phone requests via Zendesk (When required) * Deliver with excellence in all team and Agent communications and interaction KEY SKILLS AND QUALIFICATIONS * Customer ...

Common Ground

MiCAL 988 Crisis Specialist

Pontiac, MI

$21/hr

MiCAL 988 Crisis Specialist Base Pay: $21 hourly + shift differentials Full and Part-Time Shifts ... Our caring and dedicated team meets people wherever they are; in person, call, text, chat, or ...

Capacity

IT Chat Specialist (CDW) (Remote)

Denver, CO · Remote

$16 - $21/hr

Ability to type at least 35 wpm, with a strong ability to communicate clearly in text form CDW ... Immediate start upon completion of onboarding * Part-Time Remote position from anywhere you can ...

Cargill

Part Time Warehouse Clerk

Schuyler, NE

$25.60/hr

... role: chat with our recruiting assistant Ana at careers.cargill.com or text CargillJobs to 60196 ... Schuyler, NE Job Type: Part Time Shift Available: 1st, 2nd and 3rd Compensation: $25.60/hr Benefits ...

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Part Time Text Chat Agent information

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How much do part time text chat agent jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for part time text chat agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Part Time Text Chat Agent vs Customer Service Representative?

AspectPart Time Text Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote, online chat platformsIn-office or remote, phone and in-person interactions
Industry UsageCustomer support via chat for various industriesCustomer support via phone, email, or in person across industries
Search & Comparison IntentFocus on online chat roles, flexible schedulesBroader customer service roles, varied communication channels

Part Time Text Chat Agents primarily handle customer inquiries through online chat platforms, often working remotely with flexible hours. Customer Service Representatives may work in person or remotely, handling calls, emails, and chats. While both roles require good communication skills and basic credentials, Part Time Text Chat Agents focus on digital interactions, making them ideal for those seeking flexible, online-based work.

What are the key skills and qualifications needed to thrive as a Part Time Text Chat Agent, and why are they important?

To thrive as a Part Time Text Chat Agent, you typically need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is often required. Strong problem-solving abilities, patience, and the ability to multitask help agents stand out in this role. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and efficient issue resolution.

How do part-time text chat agents typically balance multiple conversations at once while maintaining quality service?

Part-time text chat agents often handle several customer conversations simultaneously, which requires strong multitasking skills and the ability to prioritize urgent issues. Most companies provide chat management tools that help agents monitor and organize chats efficiently. Agents are trained to use templates and knowledge bases to respond quickly, but personalizing responses is essential for customer satisfaction. Regular feedback and team meetings help agents continuously improve their approach and share best practices for managing workload during busy shifts.

What are part time text chat agents?

Part time text chat agents are customer service professionals who assist customers through online chat platforms, typically responding to questions, resolving issues, and providing information. They work remotely or onsite, often outside of traditional business hours, which makes the role flexible for those seeking part-time work. These agents must have strong written communication skills, be comfortable multitasking, and have a good understanding of the company's products or services. Their main goal is to provide prompt and helpful support to customers using written messages rather than phone calls.
What cities are hiring for Part Time Text Chat Agent jobs? Cities with the most Part Time Text Chat Agent job openings:
What are the most commonly searched types of Text Chat Agent jobs? The most popular types of Text Chat Agent jobs are:
What states have the most Part Time Text Chat Agent jobs? States with the most job openings for Part Time Text Chat Agent jobs include:
Part Time Text Chat Agent jobs near you
Contact Center Agent I

Contact Center Agent I

Adventure Credit Union

Grand Rapids, MI • On-site

$15.50 - $21.25/hr

Part-time

Posted 4 days ago

Job description

Job Type
Part-time
Description
Adventure Credit Union has been providing financial services to their members for over 80 years and are continuing to grow to meet their members changing needs. As one of the Best & Brightest Companies To Work For In The Nation, we strive to recruit and retain ambitious and talented individuals by continuous development, support, and appreciation. We currently are looking to add a full time Contact Center Agent to the Adventure Team!
The primary purpose of this position is to provide superior member service while engaging with our membership through our in-bound Contact Center. The Contact Center Agent will answer all member inquiries received through phone, text, chat and video banking timely and accurately. Positively supports Adventure Credit Union's brand and promotes a service culture consistent with the credit unions' mission, vision, core beliefs and goal of being a Trusted Financial Guide.
Responsibilities include, but not limited to:
  • Answers phone, text, chat and video banking inquiries from members regarding:
  • Loan and deposit services.
  • Products and account information.
  • The operation, benefits, and access of several digital features Adventure offers.
  • Troubleshoots inquiries and provides solutions for all accounts and services. Quotes interest rates, completes transfer requests, outgoing wire transfers, withdrawals, stop payments, etc. Orders checks, processes statement and check copy requests and properly assesses fees. Opens and redeems certificates of deposit, etc.
  • Actively uses Sales and Service skills to cross-sell credit union products and services by matching member needs to product benefits. Educates members on making the most effective use of services by explaining features and benefits.
  • Responsible for tracking cross sales and achieving set goals for Contact Center Agent.
  • Responsible for accuracy, follow-up and maintenance on all types of accounts using the core computer system.
  • Records payments by phone requests, documents phone call and assesses appropriate fees.
  • Processes all address change forms and performs Address Analysis according to Red Flag Policy on all systems.
  • Is primary technical support for all for members and employees for Online Banking, BILLPAY, Multifactor issues and many other programs used by the staff at Adventure CU.
  • Provides assistance by troubleshooting, researching and responding to member inquiries/concerns within authority. Approves and processes fee refunds.
  • Processes return mail, assess appropriate fees and performs other side jobs as assigned.
  • Understands and complies with all regulatory compliance polices. Follows established credit union policies and procedures.
  • Maintains a working knowledge of all Adventure Credit Union products and services.
  • Maintains the highest level of confidentiality to ensure all member information is protected and secure. Ensures that security procedures are followed.

Requirements
Job Requirements
  • High school diploma or equivalent.
  • One (1) to Three (3) years related experience in a customer/member service environment.
  • Strong sales skills.
  • Clearly, effectively and professionally communicate with coworkers, members, vendors and business partners, both verbally and in writing.
  • Strong understanding of online and mobile technologies.
  • Excellent typing and computer skills, including in-house email and core systems.
  • Bilingual is a plus!

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