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Part Time Text Chat Agent Jobs (NOW HIRING)

E-DRAINS INC

Dispatcher

La Mesa, CA · On-site

$20/hr

... text, chat, phone and email - Collaborate with office manager - Assist in managing fleet ... Type: Part-time Schedule: 4:30 pm - 8:30 pm (M-F) 8:00 am - 12:00 pm (or 8:00 am - 4:30 pm if ...

E-DRAINS INC

Dispatcher

La Mesa, CA · On-site

$20/hr

... text, chat, phone and email - Collaborate with office manager - Assist in managing fleet ... Type: Part-time Schedule: 4:30 pm - 8:30 pm (M-F) 8:00 am - 12:00 pm (or 8:00 am - 4:30 pm if ...

E-DRAINS INC

Dispatcher

La Mesa, CA

$20/hr

... text, chat, phone and email - Collaborate with office manager - Assist in managing fleet ... Type: Part-time Schedule: 4:30 pm - 8:30 pm (M-F) 8:00 am - 12:00 pm (or 8:00 am - 4:30 pm if ...

Storesight

Agent Ambassador, Part-Time

Fayetteville, AR · On-site

$26.50 - $36/hr

Respond to Agent chat, text, and phone requests via Zendesk (When required) * Deliver with excellence in all team and Agent communications and interaction KEY SKILLS AND QUALIFICATIONS * Customer ...

Eurest

GUEST SERVICES AGENT (PART TIME)

Hopkins, MN · On-site

$20/hr

* We are hiring immediately for a part time GUEST SERVICES AGENT position. * Location : UHC - 9800 ... Text JOB to 75000 and search requisition ID number 1533354. The advertised program is a ...

Cohen-Esrey

Leasing Agent - Intrada

Saint Louis, MO · On-site

$17 - $19/hr

... Part-Time Leasing Agent for our property at Intrada in St. Louis, MO .. Come join our team and ... text, email, and social media. The ideal candidate enjoys talking with people, is friendly and ...

Cohen-Esrey

Leasing Agent - Intrada

Saint Louis, MO

$17 - $19/hr

... Part-Time Leasing Agent for our property at Intrada in St. Louis, MO .. Come join our team and ... text, email, and social media. The ideal candidate enjoys talking with people, is friendly and ...

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Part Time Text Chat Agent information

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How much do part time text chat agent jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for part time text chat agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Part Time Text Chat Agent vs Customer Service Representative?

AspectPart Time Text Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote, online chat platformsIn-office or remote, phone and in-person interactions
Industry UsageCustomer support via chat for various industriesCustomer support via phone, email, or in person across industries
Search & Comparison IntentFocus on online chat roles, flexible schedulesBroader customer service roles, varied communication channels

Part Time Text Chat Agents primarily handle customer inquiries through online chat platforms, often working remotely with flexible hours. Customer Service Representatives may work in person or remotely, handling calls, emails, and chats. While both roles require good communication skills and basic credentials, Part Time Text Chat Agents focus on digital interactions, making them ideal for those seeking flexible, online-based work.

What are the key skills and qualifications needed to thrive as a Part Time Text Chat Agent, and why are they important?

To thrive as a Part Time Text Chat Agent, you typically need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is often required. Strong problem-solving abilities, patience, and the ability to multitask help agents stand out in this role. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and efficient issue resolution.

How do part-time text chat agents typically balance multiple conversations at once while maintaining quality service?

Part-time text chat agents often handle several customer conversations simultaneously, which requires strong multitasking skills and the ability to prioritize urgent issues. Most companies provide chat management tools that help agents monitor and organize chats efficiently. Agents are trained to use templates and knowledge bases to respond quickly, but personalizing responses is essential for customer satisfaction. Regular feedback and team meetings help agents continuously improve their approach and share best practices for managing workload during busy shifts.

What are part time text chat agents?

Part time text chat agents are customer service professionals who assist customers through online chat platforms, typically responding to questions, resolving issues, and providing information. They work remotely or onsite, often outside of traditional business hours, which makes the role flexible for those seeking part-time work. These agents must have strong written communication skills, be comfortable multitasking, and have a good understanding of the company's products or services. Their main goal is to provide prompt and helpful support to customers using written messages rather than phone calls.
What cities are hiring for Part Time Text Chat Agent jobs? Cities with the most Part Time Text Chat Agent job openings:
What are the most commonly searched types of Text Chat Agent jobs? The most popular types of Text Chat Agent jobs are:
What states have the most Part Time Text Chat Agent jobs? States with the most job openings for Part Time Text Chat Agent jobs include:
Part Time Text Chat Agent jobs near you
988 Text and Chat Counselor - Part-Time (11119)

988 Text and Chat Counselor - Part-Time (11119)

Baltimore Crisis Response, INC

Baltimore, MD • On-site

$22 - $24/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

988 Text and Chat Counselor    
 Baltimore, Maryland   
 $22.00-$24.00 Hourly     
 Part – Time | Shifts: 2:00AM-10:00PM| Every other Saturday and Sunday

Being the Leader Communities Need in Moments of Crisis.

About Us

CarePoint Response, Inc. (CPR) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.

The Opportunity

We’re seeking a 988 Text and Chat Crisis Counselor to join CarePoint Response, Inc. (CPR) as part of our expanding crisis services team. In this role, you’ll be the first line of support for individuals reaching out through the 988 Suicide & Crisis Lifeline digital platforms — offering calm, compassionate, and life-saving care through text and chat.

You’ll connect with people experiencing emotional distress, suicidal thoughts, or mental health crises — providing immediate support, conducting risk assessments, and helping individuals find safety and hope in difficult moments. Using empathy, active listening, and trauma-informed techniques, you’ll guide each conversation with care and professionalism.

What You’ll Do

  • Respond promptly to incoming text and chat messages through the 988 Lifeline platform
  • Engage with users using active listening, empathy, and evidence-based crisis intervention techniques.
  • Conduct suicide risk assessments and escalate high-risk situations to supervisors or emergency services as needed.
  • Maintain professional boundaries, cultural humility, and trauma-informed care practices at all times.
  • Provide appropriate referrals to local mental health services, shelter, substance use treatment, or other resources.
  • Document all interactions accurately and promptly in electronic records per agency and legal requirements.
  • Participate in regular supervision, debriefings, and training sessions.
  • Uphold confidentiality and adhere to HIPAA and 988 Lifeline standards.

Qualifications

  • High school diploma or equivalent (Associate’s or bachelor’s in psychology, social work, counseling, or related field preferred). 

Experience

  • Strong typing, written communication, and crisis de-escalation skills.
  •  Comfort working with diverse populations, including LGBTQIA+, youth, people in active mental health or substance-related crisis.
  • Bilingual or multilingual skills are preferred.

Work Environment & Equipment

  • May require some onsite training
  • Remote position with required internet connectivity and private, quiet workspace
  • Equipment provided (laptop, headset)
  • Must adhere to all HIPAA and confidentiality requirements

Why Join CPR
 Medical, Dental, and Vision Insurance.
 403(b) Retirement Plan with employer match.
 Generous PTO – Vacation, Sick, Personal, and Holidays.
 Tuition Reimbursement & Professional Development Support.
 Be part of an innovative, impact-driven team shaping the future of crisis care.

Make a Difference. Lead with Compassion.
This is more than a leadership role — it’s a chance to help individuals and families find stability in their most vulnerable moments.

 Apply today and become a guiding force for change.

Apply