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Part Time Text Chat Agent information

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How much do part time text chat agent jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for part time text chat agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Part Time Text Chat Agent vs Customer Service Representative?

AspectPart Time Text Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote, online chat platformsIn-office or remote, phone and in-person interactions
Industry UsageCustomer support via chat for various industriesCustomer support via phone, email, or in person across industries
Search & Comparison IntentFocus on online chat roles, flexible schedulesBroader customer service roles, varied communication channels

Part Time Text Chat Agents primarily handle customer inquiries through online chat platforms, often working remotely with flexible hours. Customer Service Representatives may work in person or remotely, handling calls, emails, and chats. While both roles require good communication skills and basic credentials, Part Time Text Chat Agents focus on digital interactions, making them ideal for those seeking flexible, online-based work.

What are the key skills and qualifications needed to thrive as a part time text chat agent, and why are they important?

To thrive as a Part Time Text Chat Agent, you typically need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is often required. Strong problem-solving abilities, patience, and the ability to multitask help agents stand out in this role. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and efficient issue resolution.

How do part time text chat agents typically balance multiple conversations at once while maintaining quality service?

Part-time text chat agents often handle several customer conversations simultaneously, which requires strong multitasking skills and the ability to prioritize urgent issues. Most companies provide chat management tools that help agents monitor and organize chats efficiently. Agents are trained to use templates and knowledge bases to respond quickly, but personalizing responses is essential for customer satisfaction. Regular feedback and team meetings help agents continuously improve their approach and share best practices for managing workload during busy shifts.

What is a part time text chat agent?

Part time text chat agents are customer service professionals who assist customers through online chat platforms, typically responding to questions, resolving issues, and providing information. They work remotely or onsite, often outside of traditional business hours, which makes the role flexible for those seeking part-time work. These agents must have strong written communication skills, be comfortable multitasking, and have a good understanding of the company's products or services. Their main goal is to provide prompt and helpful support to customers using written messages rather than phone calls.
What cities are hiring for Part Time Text Chat Agent jobs? Cities with the most Part Time Text Chat Agent job openings:
What are the most commonly searched types of Text Chat Agent jobs? The most popular types of Text Chat Agent jobs are:
What states have the most Part Time Text Chat Agent jobs? States with the most job openings for Part Time Text Chat Agent jobs include:
Part Time Text Chat Agent jobs near you

New Shop Opening! Salt Lake City | Salt & Straw - Hiring Soon!

Salt & Straw

Salt Lake City, UT • On-site

$0.01/hr

Full-time, Part-time

Medical, Dental, Vision, Retirement

Re-posted 28 days ago

Salt & Straw rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

5th of 46 rated dessert shops

Job description

Future Saltie Opportunities | Salt Lake City

Evergreen Interest Posting | All Shop Roles 

Salt & Straw is preparing to open our scoop shops in Salt Lake City, and we’re excited to start meeting the people who want to be part of bringing these shops to life. 

At Salt & Straw, we don’t just serve ice cream — we create moments of wonder rooted in creativity, care, and legendary hospitality. Our shops are powered by incredible people, and this posting is your way to raise your hand if you’re interested in joining the team when opportunities open up. 

When roles become available, we’ll reach out directly with more details and next steps. 

Roles we will be hiring for soon: 

Scoopers & Seasonal Scoopers – The heart of the shop. The friendly faces creating joy, connection, and unforgettable moments for every guest. 

Shift Coordinators – Frontline team members who guide the shift, support teammates, and ensure an incredible guest experience. 

Assistant General Manager – A key partner in leading the shop, driving day-to-day operations, developing the team, and bringing our values to life through every detail of the guest and employee experience. 

General Manager – The leader of the shop, responsible for building a strong, people-first culture, developing future leaders, and delivering exceptional business and guest outcomes. 

What being a Saltie is all about: 

No matter the role, Salties: 

Create welcoming spaces where guests feel cared for 

Work as a team and show up generously for one another 

Bring curiosity, kindness, and energy to every shift 

Take pride in making everyday moments a little more magical 

Help turn a scoop shop into a true neighborhood gathering place 

What You’ll Get  

We offer competitive pay, thoughtful benefits, and a people-first culture that invests in your growth.  

Financial Flexibility: Optional earned wages access, plus 401(k) match with 50% company match up to 1% of your salary after three months—even for part-time Team Members  

Health & Wellness: Medical, dental, and vision coverage may become available after 780 hours worked, plus Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and supplemental coverage like Accident, Critical Illness, and Hospital Indemnity Insurance  

Mental Health Support: Free, 24/7 access to licensed mental health professionals for you and your family via text, chat, web, and in-person sessions  

Work-Life Balance: Flexible scheduling, 1 hour of Sick Time per 30 hours worked, 12 weeks of Paid Parental Leave at 70% pay, and 2 hours of Paid Voting Time  

Education & Growth: Up to $1,800/year for learning goals, plus career development and growth opportunities within Salt & Straw  

Perks & Discounts: 30% Team Member discount, early access to new flavors, Commuter FSA, UHC Wellness Rewards (earn up to $1,000), and affordable FIGO Pet Insurance  

Inclusive Culture: A welcoming, supportive workplace where every Team Member is valued, respected, and inspired  

& more based on role!  

Interested in being part of Salt & Straw in Salt Lake City? 

Submit your interest here. When hiring begins, we’ll be in touch with more information about specific roles, pay ranges, schedules, and how to formally apply! 

We can’t wait to meet you. 

Our Values 

Create the Unbelievable 
Show Up Generously 
Act with Thoughtful Curiosity 
Share Human Kindness 
Make It Count 

Important Notes 

Food Allergy Warning: This role involves working in an environment where common food allergens are present. 

Equal Employment Opportunity: Salt & Straw is committed to creating an inclusive workplace for all. 

E-Verify Participation: We participate in E-Verify to confirm work authorization. 

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