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Part Time Text Chat Agent Jobs in Texas (NOW HIRING)

Education First FCU

ITM Agent- Part Time

Beaumont, TX · On-site

... chat, secure messaging, text, or other digital platforms. Utilizes advanced problem solving and ... Takes ownership over issues within agent's authority for online service channels such as remote ...

Education First FCU

ITM Agent- Part Time

Beaumont, TX · On-site

... chat, secure messaging, text, or other digital platforms. Utilizes advanced problem solving and ... Takes ownership over issues within agent's authority for online service channels such as remote ...

Symmetry

Remote Work Sales Agent

Houston, TX · On-site +1

$180K/yr

Our part-time agents who follow our system make approximately $30k-60k in their first year * Our ... By applying for this position, you agree to receive communication via phone, email, and text** The ...

Compass Group

GUEST SERVICES AGENT

Austin, TX · On-site

$20/hr

Text JOB to 75000 and search requisition ID number 1561930. The advertised program is an AI ... Both full-time and part-time positions offer the following benefits to associates: Retirement Plan ...

Compass Group

GUEST SERVICES AGENT

Austin, TX · On-site

$18/hr

Text JOB to 75000 and search requisition ID number 1549580. The advertised program is an AI ... Both full-time and part-time positions offer the following benefits to associates: Retirement Plan ...

Rugiet Health

Patient Support Agent (Part Time)

Austin, TX · On-site +1

$17 - $19/hr

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

Rugiet Health

Patient Support Agent (Part Time)

Austin, TX · Remote

$17 - $19/hr

We are looking for a compassionate, detail-oriented, and highly communicative Patient Support Agent ... Experience with chat-based support. Why Join Rugiet Health? * Direct Impact: Play a crucial role in ...

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All JobsText Chat Agent JobsPart Time Text Chat Agent JobsPart Time Text Chat Agent Jobs in Texas

Part Time Text Chat Agent information

What is a part time text chat agent?

Part time text chat agents are customer service professionals who assist customers through online chat platforms, typically responding to questions, resolving issues, and providing information. They work remotely or onsite, often outside of traditional business hours, which makes the role flexible for those seeking part-time work. These agents must have strong written communication skills, be comfortable multitasking, and have a good understanding of the company's products or services. Their main goal is to provide prompt and helpful support to customers using written messages rather than phone calls.

How do part time text chat agents typically balance multiple conversations at once while maintaining quality service?

Part-time text chat agents often handle several customer conversations simultaneously, which requires strong multitasking skills and the ability to prioritize urgent issues. Most companies provide chat management tools that help agents monitor and organize chats efficiently. Agents are trained to use templates and knowledge bases to respond quickly, but personalizing responses is essential for customer satisfaction. Regular feedback and team meetings help agents continuously improve their approach and share best practices for managing workload during busy shifts.

What are the key skills and qualifications needed to thrive as a part time text chat agent, and why are they important?

To thrive as a Part Time Text Chat Agent, you typically need excellent written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with customer service platforms, live chat software, and CRM systems is often required. Strong problem-solving abilities, patience, and the ability to multitask help agents stand out in this role. These skills ensure prompt, accurate, and positive interactions that drive customer satisfaction and efficient issue resolution.

What is the difference between Part Time Text Chat Agent vs Customer Service Representative?

AspectPart Time Text Chat AgentCustomer Service Representative
CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; sometimes additional training
Work EnvironmentRemote, online chat platformsIn-office or remote, phone and in-person interactions
Industry UsageCustomer support via chat for various industriesCustomer support via phone, email, or in person across industries
Search & Comparison IntentFocus on online chat roles, flexible schedulesBroader customer service roles, varied communication channels

Part Time Text Chat Agents primarily handle customer inquiries through online chat platforms, often working remotely with flexible hours. Customer Service Representatives may work in person or remotely, handling calls, emails, and chats. While both roles require good communication skills and basic credentials, Part Time Text Chat Agents focus on digital interactions, making them ideal for those seeking flexible, online-based work.

How do you become a part time text chat agent?

To become a part-time text chat agent, you typically need to meet minimum age and education requirements, complete an online application, and pass a skills assessment or training. Strong communication skills, familiarity with chat platforms, and the ability to work flexible hours are also important for this role.

What are the most commonly searched types of Text Chat Agent jobs in Texas?

The most popular types of Text Chat Agent jobs in Texas are:

Part Time Text Chat Agent jobs near you
Infographic showing various Part Time Text Chat Agent job openings in Texas as of August 2026, with employment types broken down into 5% Full Time, and 95% Part Time. Highlights an 65% In-person, and 35% Remote job distribution.

ITM Agent- Part Time

Education First FCU

Beaumont, TX • On-site

Part-time

Posted 26 days ago

Job description

Job Summary
ITM Agents are responsible for accurately processing financial transactions and being an effective source of information for our members through many channels. Agents interact with members through the various digital and remote channels such as interactive teller machine (ITM), chat, email, secure messaging or other digital platforms. They provide friendly, professional, confidential and effective assistance to member and company associates assuring a positive experience and minimizing wait time. This position also focuses on the following:
Major Duties and Responsibilities
  • Professionally respond to and resolve inquiries to incoming requests through interactive teller machine (ITM), email, chat, secure messaging, text, or other digital platforms. Utilizes advanced problem solving and decision-making skills. Promptly, accurately, and efficiently assist with monetary transactions, account inquiries, research, maintenance, disputes, and non-monetary transactions. Ensure proper identification is presented for appropriate transactions. Maintain a high degree of member confidentiality and manage risk appropriately. Takes ownership over issues within agent's authority for online service channels such as remote deposit capture, ATM deposits, mobile banking and bill pay. Completes required teller reports and end of shift work.
  • Operate in an organized, detail-oriented fashion performing operational tasks while responding promptly to member inquiries and requests demonstrating accuracy and commitment to the member base. Able to quickly pivot from one task to another and handle multiple incoming requests, meeting established service level agreements. Work across abroad range of platforms with ease, including but not limited to chat, ticketing software, teller software, Microsoft etc. Completes required teller reports and end of shift work.
  • Listens and responds to members situations or complaints utilizing credit union service skills; offers solutions and if unable to resolve guides members to the appropriate staff or management for assistance. Maintains a thorough knowledge of the features and benefits of all Credit Union products and services to deepen member relationships. Identifies and recommends products /services best suited for potential and existing members and refers to appropriate staff.
  • Completes all required quarterly /annual product knowledge exams and mandatory trainings. Participates in all meetings and sales & service development activities.
  • Create and maintain a clean, neat, pleasant work environment by maintaining a professional look (i.e. dress, posture, attitudes, etc.), positive outlook, and behavior toward members and co-workers.
  • Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act and the Office of Foreign Assets Control.
  • Carries out supplementary tasks aligned with the role and department objectives

Knowledge and Skills
  • Experience

Up to six months of similar or related experience including time spent in preparatory positions.
  • EDUCATION/CERTIFICATIONS/LICENSES
    High school degree or GED required.
  • INTERPERSONAL SKILLS
    Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

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