Morrisville, NC · On-site
$16 - $20.50/hr
Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer ...
Morrisville, NC · On-site
$16 - $20.50/hr
Billing Chat Agent Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer ...
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
We currently are looking to add a full time Contact Center Agent to the Adventure Team! The primary ... Answers phone, text, chat and video banking inquiries from members regarding: * Loan and deposit ...
Quick apply
Grand Rapids, MI · On-site
$15.50 - $21.25/hr
We currently are looking to add a full time Contact Center Agent to the Adventure Team! The primary ... Answers phone, text, chat and video banking inquiries from members regarding: * Loan and deposit ...
Dewitt, MI · On-site
$13.50 - $18.50/hr
We currently are looking to add a full time Contact Center Agent to the Adventure Team! The primary ... Answers phone, text, chat and video banking inquiries from members regarding: * Loan and deposit ...
Quick apply
Dewitt, MI · On-site
$13.50 - $18.50/hr
We currently are looking to add a full time Contact Center Agent to the Adventure Team! The primary ... Answers phone, text, chat and video banking inquiries from members regarding: * Loan and deposit ...
... text, chat, and social media. The Insurance Agent will also play a key role in processing new ... customer enrollments, claims and fulfillment tasks. The ideal candidate is friendly, motivated, and ...
... text, chat, and social media. The Insurance Agent will also play a key role in processing new ... customer enrollments, claims and fulfillment tasks. The ideal candidate is friendly, motivated, and ...
Morgan, UT · On-site
Respond promptly and professionally to inbound sales and service inquiries via phone, text, chat ... Schedule * Full-time position * Includes some evenings and weekends depending on dealership needs ...
Morgan, UT · On-site
Respond promptly and professionally to inbound sales and service inquiries via phone, text, chat ... Schedule * Full-time position * Includes some evenings and weekends depending on dealership needs ...
Respond promptly and professionally to inbound sales and service inquiries via phone, text, chat ... Schedule * Full-time position * Includes some evenings and weekends depending on dealership needs ...
Quick apply
Respond promptly and professionally to inbound sales and service inquiries via phone, text, chat ... Schedule * Full-time position * Includes some evenings and weekends depending on dealership needs ...
Merrill, WI · On-site
Job Type Full-time Description The Member Relationship Advisor is responsible for proactively ... This role engages both current and prospective members by phone, email, text, and chat to promote ...
Merrill, WI · On-site
Job Type Full-time Description The Member Relationship Advisor is responsible for proactively ... This role engages both current and prospective members by phone, email, text, and chat to promote ...
Houston, TX · On-site
... agent conversations. This role plays a central part in the contact center's technology-forward ... Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ...
Houston, TX · On-site
... agent conversations. This role plays a central part in the contact center's technology-forward ... Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ...
Hyattsville, MD · On-site
$18 - $22/hr
Contact Center Agent Department: Patient Services Supervisor: Health Center Manager Location: On ... text, chat, and other digital platforms. This role supports the FQHC mission by ensuring timely ...
Quick apply
Hyattsville, MD · On-site
$18 - $22/hr
Contact Center Agent Department: Patient Services Supervisor: Health Center Manager Location: On ... text, chat, and other digital platforms. This role supports the FQHC mission by ensuring timely ...
Houston, TX · On-site +1
... agent conversations. This role plays a central part in the contact center's technology-forward ... Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ...
Houston, TX · On-site +1
... agent conversations. This role plays a central part in the contact center's technology-forward ... Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ...
... agent conversations. This role plays a central part in the contact center's technology-forward ... Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ...
... agent conversations. This role plays a central part in the contact center's technology-forward ... Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ...
... agent conversations. This role plays a central part in the contact center's technology-forward ... Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ...
... agent conversations. This role plays a central part in the contact center's technology-forward ... Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ...
Houston, TX · On-site +1
... agent conversations. This role plays a central part in the contact center's technology-forward ... Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ...
Houston, TX · On-site +1
... agent conversations. This role plays a central part in the contact center's technology-forward ... Full-time position available to work in a hybrid-model from Miami metro area, or remotely as long ...
Dallas, TX · On-site
Craft experiences that fluidly transition between text (chat), voice, and "canvas" environments ... reflect whether an agent is idle, thinking, searching, executing, or stuck. * Information ...
Dallas, TX · On-site
Craft experiences that fluidly transition between text (chat), voice, and "canvas" environments ... reflect whether an agent is idle, thinking, searching, executing, or stuck. * Information ...
Tuscaloosa, AL · On-site
$14.50 - $19.75/hr
The Contact Center Agent offers guidance and support to members across various domains through a ... Utilization of a phone system, text, email, Online chat, and secure messaging systems to assist ...
Tuscaloosa, AL · On-site
$14.50 - $19.75/hr
The Contact Center Agent offers guidance and support to members across various domains through a ... Utilization of a phone system, text, email, Online chat, and secure messaging systems to assist ...
Tuscaloosa, AL · On-site
$14.50 - $19.75/hr
The Contact Center Agent offers guidance and support to members across various domains through a ... Utilization of a phone system, text, email, Online chat, and secure messaging systems to assist ...
Tuscaloosa, AL · On-site
$14.50 - $19.75/hr
The Contact Center Agent offers guidance and support to members across various domains through a ... Utilization of a phone system, text, email, Online chat, and secure messaging systems to assist ...
Bluefield, WV · On-site
$16 - $21.25/hr
... full-time capacity as an Automotive Online Customer Service Specialist. * Will handle all incoming internet, email, social media, text, chat and phone inquires * Will be available to respond to ...
Bluefield, WV · On-site
$16 - $21.25/hr
... full-time capacity as an Automotive Online Customer Service Specialist. * Will handle all incoming internet, email, social media, text, chat and phone inquires * Will be available to respond to ...
$5.29 - $7.06
0% of jobs
$7.06 - $8.83
0% of jobs
$8.83 - $10.60
0% of jobs
$10.60 - $12.37
2% of jobs
$12.37 - $14.14
13% of jobs
$14.63 is the 25th percentile. Wages below this are outliers.
$14.14 - $15.91
38% of jobs
$15.91 - $17.68
11% of jobs
$19.45 is the 75th percentile. Wages above this are outliers.
$17.68 - $19.45
11% of jobs
$19.45 - $21.22
14% of jobs
$21.22 - $22.99
6% of jobs
$22.99 - $24.76
5% of jobs
$5
$17
$24
| Aspect | Full Time Text Chat Agent | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma or equivalent; training provided | High school diploma or equivalent; training often provided |
| Work Environment | Remote, online chat platforms | Call centers, retail stores, or office settings |
| Industry Usage | Customer support via online chat in various industries | Customer support via phone, in-person, or online |
| Search & Comparison Intent | Roles focused on online chat support | Roles involving direct customer interaction |
Full Time Text Chat Agents primarily provide customer support through online chat platforms, working remotely. Customer Service Representatives may handle support via phone, in person, or online, often in a call center or retail environment. Both roles require similar credentials and focus on customer satisfaction, but the communication method and work setting differ.
$16 - $20.50/hr
Full-time
Medical, Retirement
This job post has expired today. Applications are no longer accepted.
Billing Chat Agent
Full-time entry to midlevel chat-based roles resolving customer billing inquiries and account issues, adjusting services as requested, and upholding a positive customer relationship.
Profile: A positive, flexible communicator and good written communicator who can multi-task to solve problems for multiple customers at the same time. They use patience and strong written communication skills to uncover customer needs, answer questions, and leave a positive impact on every customer interaction.
Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.
It's about building relationships and turning the knowledge you gain in training into customer service wins. Billing Chat Agents make a real difference for their customers and the company. You will learn how to provide chat-based account and payment support services, including maintenance, activations, and packaging, plus how and when to schedule field visits and escalate chats to your support team. You'll learn how to answer general billing and payment questions. Your thorough understanding of Spectrum products and services will help you navigate your way to successful resolution.
It's all about learning and growing.
This may be a new road for you, but the journey is all mapped out. No matter your background, our quick, thorough, fully paid training can bring you up to speed on our advanced products and services in about five weeks. After that, you'll be the written voice of Spectrum: fielding questions, processing orders, updating account records, and more - all through our chat based platform. Continuing updates help you stay current on our newest products and services. With peer mentors and a dedicated coaching line always available, we make sure you have everything you need to create a smooth and streamlined experience for your customers and yourself.
With a deliberate path to success.
We believe the best people to lead are those who have been down the same road before. Our supervisors are provided the same training you receive, so they know exactly what kind of support will help you grow into a successful employee. With well-established career paths across multiple lines of business, advancement is a very real and achievable goal. Take your first step toward a long and rewarding career with Spectrum.
The benefits are clear.
In addition to the core benefits - industry-leading retirement savings plans, comprehensive health care, and paid training and time off - we offer free Spectrum products and services where available, education assistance, and a selection of other programs to support team members and their families.
What's required to get started?
Preferred qualifications
