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Text Chat Agent Jobs (NOW HIRING)

CNB Bank

CNB Bank, Contact Center Agent

Du Bois, PA · On-site

$14.25 - $19.25/hr

... text messages. This includes assisting with transactions, troubleshooting issues, and answering ... with the call, live chat, or texting platform. * Ensure each interaction is positive and ...

CNB Bank

CNB Bank, Contact Center Agent

Du Bois, PA · On-site

$14.25 - $19.25/hr

... text messages. This includes assisting with transactions, troubleshooting issues, and answering ... with the call, live chat, or texting platform. * Ensure each interaction is positive and ...

CNB Bank

ESSA Bank, Contact Center Agent

Stroudsburg, PA · On-site

$15.50 - $21.25/hr

... text messages. This includes assisting with transactions, troubleshooting issues, and answering ... with the call, live chat, or texting platform. * Ensure each interaction is positive and ...

ESSA Bank

ESSA Bank, Contact Center Agent

Stroudsburg, PA · On-site

$15.50 - $21.25/hr

... text messages. This includes assisting with transactions, troubleshooting issues, and answering ... with the call, live chat, or texting platform. * Ensure each interaction is positive and ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Storesight

Agent Ambassador, Part-Time

Fayetteville, AR · On-site

$26.50 - $36/hr

Respond to Agent chat, text, and phone requests via Zendesk (When required) * Deliver with excellence in all team and Agent communications and interaction KEY SKILLS AND QUALIFICATIONS * Customer ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

$19 - $23/hr

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Vuori, Inc

Customer Service Agent

Carlsbad, CA · On-site

We are looking for a passionate and dedicated Customer Service Agent to join our dynamic team at ... Deliver exceptional customer service via email, text, and chat, responding to inquiries with ...

Goosehead

Senior Client Support Agent

San Antonio, TX · Hybrid

$17 - $22.50/hr

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call ... on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct ...

Goosehead

Senior Client Support Agent

Westlake, OH · Hybrid

$17.25 - $23.25/hr

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call ... on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct ...

Goosehead

Senior Client Support Agent

Westlake, OH · Hybrid

$17.25 - $23.25/hr

The Service Agent (Intro Call) delivers front-line support through inbound intro calls and non-call ... on call/ chat/ text interactions. You'll manage policy changes, process updates, and conduct ...

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All JobsText Chat Agent Jobs

Text Chat Agent information

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$5

$17

$24

How much do text chat agent jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for text chat agent in the United States is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What is a Text Chat Agent job?

A Text Chat Agent is a customer support representative who assists customers through live chat or messaging platforms. They handle inquiries, resolve issues, provide product information, and ensure a smooth customer experience without phone interactions. This role requires strong typing skills, problem-solving abilities, and a customer-centric approach. Many businesses, including e-commerce, tech support, and service industries, employ text chat agents to enhance customer service.

How much do chat agents get paid?

Chat agents typically earn between $10 and $20 per hour, depending on experience, location, and the company. Some roles may offer additional incentives or flexible schedules, especially for remote positions.

How do I become a text chat agent?

To become a text chat agent, you typically need strong communication skills, basic computer proficiency, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent and may provide training on specific chat platforms or customer service protocols. Relevant experience in customer support or online communication can improve your chances of securing a position.

What does a typical workday look like for a Text Chat Agent?

As a Text Chat Agent, your workday typically involves managing multiple chat conversations with customers, answering inquiries, resolving complaints, and providing product or service information in real time. You will use chat platforms and customer databases to track interactions, escalate complex issues to specialized teams, and document resolutions accurately. Most Text Chat Agents work as part of a remote or in-office customer service team, collaborating with supervisors and colleagues to meet service goals. This role requires consistent attention to detail, quick response times, and clear written communication throughout your shift.

How to make 1000 a week remotely?

A Text Chat Agent can earn $1,000 or more weekly by working full-time hours, providing high-quality customer support, and gaining experience in specialized industries. Increasing earnings may involve taking on multiple clients, improving communication skills, and utilizing relevant tools like CRM software. Consistent performance and time management are key to reaching this income level remotely.

Can I get paid just to text people?

A Text Chat Agent role involves communicating with clients or customers via text messaging, often providing support or information. These jobs typically pay per chat, message, or hour, and may require good communication skills and familiarity with chat platforms. Payment is usually based on productivity rather than a flat salary, and some positions may require training or certification.

What are the key skills and qualifications needed to thrive in the Text Chat Agent position, and why are they important?

To thrive as a Text Chat Agent, you need excellent written communication skills, fast and accurate typing abilities, and a high school diploma or equivalent. Familiarity with customer service platforms, CRM systems, and chat software like Zendesk or LiveChat is often required. Strong multitasking, empathy, and problem-solving abilities set top performers apart in this role. These skills ensure customers receive timely, clear assistance and that issues are resolved efficiently, leading to higher satisfaction and loyalty.

More about Text Chat Agent jobs
What cities are hiring for Text Chat Agent jobs? Cities with the most Text Chat Agent job openings:
What are the most commonly searched types of Text Chat Agent jobs? The most popular types of Text Chat Agent jobs are:
What states have the most Text Chat Agent jobs? States with the most job openings for Text Chat Agent jobs include:
What job categories do people searching Text Chat Agent jobs look for? The top searched job categories for Text Chat Agent jobs are:
Text Chat Agent jobs near you
Infographic showing various Text Chat Agent job openings in the United States as of July 2026, with employment types broken down into 95% Full Time, 3% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,664 per year, or $17.1 per hour.
Customer Relationship Center Agent - Flow Automotive Companies

Customer Relationship Center Agent - Flow Automotive Companies

Flow Automotive Companies

Winston Salem, NC

$14.25 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Flow Automotive rating

6.7

Company rating: 6.7 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

78th of 146 rated car dealerships

Job description

Automotive Customer Service & Sales Agent (BDC / Call Center) – Flow Automotive Companies

Location: Winston-Salem, NC

Job Type: Full-Time | Entry-Level | On-site

Join a Leader in Automotive Innovation – Become a Digital Sales & Service Agent at Flow Automotive Companies

The automotive industry is transforming—and Flow Automotive is leading the charge. Our Customer Relationship Center (CRC) is at the forefront of digital automotive retail, supporting 54 dealerships and 26 brands across North Carolina and Virginia. From our state-of-the-art facility in downtown Winston-Salem, our team handles sales inquiries and service appointment scheduling with the highest level of professionalism and care.
We’re hiring Automotive Customer Service & Sales Agents to connect with customers via phone, email, chat, and text. Whether you're coming from hospitality, retail, tech support, call centers, or another customer-facing field, our comprehensive paid training will set you up for success.

What You'll Do

• Provide exceptional customer service across multiple communication channels (inbound/outbound calls, chat, text, email)

• Engage with customers to understand their needs and provide customized vehicle sales or service solutions

• Set high-quality appointments for vehicle purchases or service visits

• Use CRM tools to build customer profiles, provide price quotes, and document interactions

• Collaborate with dealership staff, brand partners, and marketing teams to support lead generation and conversion

• Meet daily/weekly/monthly performance targets

• Work on-site in our office (not a hybrid or remote position)

Who We're Looking For

• Strong verbal and written communication skills

• A positive, goal-oriented work ethic with a desire to grow earnings through performance

• Comfort navigating CRM systems and digital communication tools

• Ability to think critically and match products or services to customer needs

• Team player with a professional presence and proactive attitude

• High school diploma required; Associate’s or Bachelor’s degree preferred

• No automotive experience required – we train for success!

Why Join Flow Automotive?

• Be part of a company that values innovation, community, and growth

• Join a high-performance team in an industry-leading Business Development Center

• Opportunity for career growth, leadership development, and internal promotions

Compensation & Benefits
  • Competitive hourly pay with performance-based bonuses
  • Full benefits package, including:

  - Medical, dental, vision, and life insurance (with dependent coverage)

  - Paid time off + paid volunteer hours

  - 401(k) retirement plan with company match

  - Employee vehicle purchase & service discounts

  - Scholarship opportunities for employee children

  - On-site fitness center and nurse

  - Wellness program and financial wellness tools

Keywords to Help You Find This Job:

Automotive customer service | Business Development Center (BDC) Agent | Call Center Agent | Sales Development Representative | Inbound/Outbound Sales | Online Car Sales | Automotive CRM | Entry-Level Sales | Appointment Setter | Personal Shopper | Customer Support | Digital Concierge | Car Dealership Jobs | Service Scheduler | Remote-Friendly Sales (if applicable) | Hospitality | Military Experience | Winston-Salem Jobs | Triad NC Jobs

Pre-employment drug screening is required.

Flow Automotive Companies is an Equal Opportunity Employer.

We welcome applicants of all backgrounds and experiences to apply.

Flow Automotive Companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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