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Tesla Customer Support Jobs (NOW HIRING)

Tesla

Security Officer

Fremont, CA · On-site

$17.60 - $37.20/hr

Provide customer service to executive staff, personnel, guests, and contractors;Provide support to ... Tesla Babies program * Commuter benefits * Employee discounts and perks program Expected ...

Tesla

Security Officer

Sparks, NV · On-site

$16.25 - $19.50/hr

Provide customer service to executive staff, personnel, guests, and contractors * Responsible for ... Tesla Babies program * Commuter benefits * Employee discounts and perks program

Shape Corp.

Customer Quality Engineer, Tesla

Athens, AL · On-site

$60K - $78K/yr

Develop APQP documentation to support the Product Realization Process in accordance with customer requirements, e.g. FMEA, MSA, SPC, PPAP, etc. * Facilitate/Participate in the development and ...

Tesla

Security Officer

Palo Alto, CA · On-site

$17.60 - $37.20/hr

Provide customer service to executive staff, personnel, guests, and contractors;Provide support to ... Tesla Babies program * Commuter benefits * Employee discounts and perks program Expected ...

Tesla

Lead Security Officer

Brookshire, TX · On-site

$16.25 - $19.75/hr

Provide customer service to executive staff, personnel, guests, and contractors. Responsible for ... Provide support to executive staff for special events, and meetings. Remains keenly alert always ...

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How much do tesla customer support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for tesla customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is Tesla's starting pay?

Tesla Customer Support roles typically start at an hourly wage of around $20 to $25, depending on location and experience. The position may also include benefits such as health insurance and employee discounts, with opportunities for advancement and skill development in a fast-paced environment.

What does a Tesla Customer Support representative do?

A Tesla Customer Support representative assists customers with questions, concerns, and troubleshooting related to Tesla vehicles, energy products, and services. They handle inquiries via phone, email, or chat, providing information about product features, warranty coverage, and service appointments. Representatives are trained to resolve technical issues, guide customers through software updates, and escalate complex problems to specialized teams when necessary. Their goal is to ensure a positive customer experience and build long-term relationships with Tesla owners.

Does Tesla offer work from home?

Tesla Customer Support roles are primarily based in physical locations such as service centers and offices, and remote work options are limited. Some positions may offer flexible or hybrid schedules, but full-time work from home is generally not available for this role.

What is the difference between Tesla Customer Support vs Tesla Service Advisor?

AspectTesla Customer SupportTesla Service Advisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; automotive or technical knowledge preferred
Work EnvironmentCall centers, online chat, email supportDealerships, service centers, in-person customer interactions
Employer & Industry UsageTesla, automotive, technology

Tesla Customer Support primarily handles inquiries via phone, chat, or email, focusing on troubleshooting and information. Tesla Service Advisors work directly with customers at service centers, scheduling repairs, and explaining vehicle issues. While both roles require strong communication skills, Customer Support emphasizes remote assistance, whereas Service Advisors focus on in-person service. Understanding these differences helps job seekers identify the right role within Tesla's customer service ecosystem.

How much does Tesla pay remote workers?

Tesla customer support remote workers typically earn an hourly wage that ranges from $15 to $25, depending on experience and location. Compensation may also include benefits such as health insurance and stock options, with schedules often requiring flexibility to accommodate customer needs.

What are the key skills and qualifications needed to thrive as a Tesla Customer Support representative, and why are they important?

To thrive as a Tesla Customer Support representative, you need a strong understanding of Tesla products, problem-solving abilities, and experience in customer service, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) systems, email platforms, and Tesla’s proprietary support tools is typically required. Excellent communication, patience, and adaptability are crucial soft skills for addressing diverse customer needs and concerns. These skills ensure timely, accurate, and empathetic support, enhancing customer satisfaction and protecting Tesla’s brand reputation.

Is it hard to get hired by Tesla?

Getting hired as a Tesla Customer Support representative can be competitive, as the company seeks candidates with strong communication skills, technical knowledge, and customer service experience. The hiring process typically involves multiple interviews and assessments to evaluate technical understanding and problem-solving abilities.

What are the main challenges faced by Tesla Customer Support representatives, and how can applicants prepare for them?

Tesla Customer Support representatives often encounter complex technical inquiries and must assist customers with both vehicle and energy product issues. The fast-paced environment requires strong problem-solving skills, adaptability, and the ability to communicate clearly with customers who may be experiencing frustration. Applicants can prepare by familiarizing themselves with Tesla's products, practicing empathetic communication, and developing multitasking skills to manage multiple cases efficiently. Building a foundation in technical troubleshooting and staying updated on Tesla's latest offerings will also be beneficial.
More about Tesla Customer Support jobs
What cities are hiring for Tesla Customer Support jobs? Cities with the most Tesla Customer Support job openings:
What states have the most Tesla Customer Support jobs? States with the most job openings for Tesla Customer Support jobs include:
What job categories do people searching Tesla Customer Support jobs look for? The top searched job categories for Tesla Customer Support jobs are:
Tesla Customer Support jobs near you
Infographic showing various Tesla Customer Support job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,556 per year, or $20.9 per hour.
Deputy Operations Manager - TOP SECRET Clearance Required

Deputy Operations Manager - TOP SECRET Clearance Required

Tesla Laboratories Inc

Portsmouth, NH

Other

Re-posted 22 days ago

Job description

Description

Looking for a management position at a place where you can make an impact every day? Discover this great opportunity in Portsmouth, New Hampshire, bring your expertise and collaborative skills to make an impact in supporting our nation's critical immigration processing mission.


 Tesla Laboratories INC is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active.  Should Tesla be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process. 


As a Deputy Operations Manager, you will:

  • Liaise with DOS staff, have full authority to act on behalf of the contractor, and provide full control over all contract operations at their respective Center.
  • Manage and maintain involvement in the hiring of personnel, operations and quality reporting, contract management, and operations excellence.
    • Bachelor's degree or 4 additional years of equivalent experience may be considered in lieu of a degree.
    • Ability to obtain and maintain a Top Secret Security Clearance
    • US Citizenship
    • 5-10 years of relevant experience related to the job description above. 
    • Be willing to work part-time and on-call during the proposal process prior to award.
  • This position requires you to be able to work on-site in the Portsmouth, New Hampshire, office. Upon customer approval a Hybrid Schedule may be offered (3-4 days in office, 1-2 days telework depending and on customer needs)
  • Preferred Experience:
    • Current and Active Top Secret Security Clearance (or have the ability to be up-graded to a Top Secret Clearance)
    • A working knowledge of a Union representative work site is a plus and understanding of a collective bargaining agreement (CBA), also known as a union contract currently in place.
    • A four-year degree in Human Resources related to the job description listed above.
    • 5 to 10 years working experience as an Operations Manager at a customer Site managing up 150+ personnel or FTEs to include the following daily activities: 
    • Recruitment and Hiring
    • Onboarding and Training
    • Performance Management
    • Compensation and Benefits
    • Employee Relations
    • Legal Compliance
    • Payroll and HR Systems
    • One to Three years of experience showing the ability to conduct oral presentations with effective communication, education, and professional development.
    • One to Three years of experience demonstrating the ability to work with The United States executive department of the U.S. federal government who is responsible for the country's foreign policy and relations or the United States Military and visitors.
    • Have reliable transportation.

Requirements

Tesla Laboratories INC is using this posting for the purpose of responding to a proposal. We are seeking qualified candidates in the event of a contract award. This position is not currently funded/active.  Should Tesla be awarded the contract, and you meet the qualifications of the position, you will be considered in the selection process.

Tesla Laboratories logo

About Tesla Laboratories

Sourced by ZipRecruiter

Tesla Laboratories is a Service-Disabled Veteran Owned Small Business (SDVOSB) that provides Cyber Security, Intelligence Analysis, Financial Management and Program Management services to the Intelligence Community (IC), the Department of Defense (DoD) and other federal government customers. ​Tesla has numerous contract vehicles through which customers can obtain our services such as the GSA Professional Services Schedule and the Navy Seaport-e contracts. Plus as a SDVOSB, Tesla is eligible for sole-source set aside contracts which are another option for contacting with Tesla.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Arlington, VA, US

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