ZipRecruiter

Log In

1

Tesla Customer Support Jobs (NOW HIRING)

Tesla

Customer Experience Specialist

Gilbert, AZ

$17.75 - $22.25/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Westmont, IL · On-site

$17.75 - $22.25/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Norfolk, VA

$17.25 - $21.50/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Charlottesville, VA · On-site

$17.50 - $22/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Schaumburg, IL

$17.50 - $22/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Chesterfield, MO

$17.50 - $22/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Arizona City, AZ

$17.75 - $22.50/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Owings Mills, MD

$17.28 - $29.16/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Phoenix, AZ

$17.50 - $22/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Flushing, NY

$21.60 - $32.40/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Seasonal Customer Experience Specialist

Dallas, TX · On-site

$17.75 - $22/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Vienna, VA

$17.75 - $22.25/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Highlands Ranch, CO

$24.30 - $36.45/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Springfield, NJ

$18.50 - $23.25/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Norwell, MA · On-site

$18.75 - $23.50/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Greenville, SC

$15.50 - $19.50/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Doral, FL

$16.50 - $20.50/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Haymarket, VA

$17.50 - $22/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

next page

Showing results 1-20

People also search for

All JobsTesla Customer Support Jobs

Tesla Customer Support information

See salary details

$11

$20

$31

How much do tesla customer support jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for tesla customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tesla Customer Support representative, and why are they important?

To thrive as a Tesla Customer Support representative, you need a strong understanding of Tesla products, problem-solving abilities, and experience in customer service, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) systems, email platforms, and Tesla’s proprietary support tools is typically required. Excellent communication, patience, and adaptability are crucial soft skills for addressing diverse customer needs and concerns. These skills ensure timely, accurate, and empathetic support, enhancing customer satisfaction and protecting Tesla’s brand reputation.

What are the main challenges faced by Tesla Customer Support representatives, and how can applicants prepare for them?

Tesla Customer Support representatives often encounter complex technical inquiries and must assist customers with both vehicle and energy product issues. The fast-paced environment requires strong problem-solving skills, adaptability, and the ability to communicate clearly with customers who may be experiencing frustration. Applicants can prepare by familiarizing themselves with Tesla's products, practicing empathetic communication, and developing multitasking skills to manage multiple cases efficiently. Building a foundation in technical troubleshooting and staying updated on Tesla's latest offerings will also be beneficial.

What does a Tesla Customer Support representative do?

A Tesla Customer Support representative assists customers with questions, concerns, and troubleshooting related to Tesla vehicles, energy products, and services. They handle inquiries via phone, email, or chat, providing information about product features, warranty coverage, and service appointments. Representatives are trained to resolve technical issues, guide customers through software updates, and escalate complex problems to specialized teams when necessary. Their goal is to ensure a positive customer experience and build long-term relationships with Tesla owners.

What is the difference between Tesla Customer Support vs Tesla Service Advisor?

AspectTesla Customer SupportTesla Service Advisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; automotive or technical knowledge preferred
Work EnvironmentCall centers, online chat, email supportDealerships, service centers, in-person customer interactions
Employer & Industry UsageTesla, automotive, technology

Tesla Customer Support primarily handles inquiries via phone, chat, or email, focusing on troubleshooting and information. Tesla Service Advisors work directly with customers at service centers, scheduling repairs, and explaining vehicle issues. While both roles require strong communication skills, Customer Support emphasizes remote assistance, whereas Service Advisors focus on in-person service. Understanding these differences helps job seekers identify the right role within Tesla's customer service ecosystem.

More about Tesla Customer Support jobs
What cities are hiring for Tesla Customer Support jobs? Cities with the most Tesla Customer Support job openings:
What states have the most Tesla Customer Support jobs? States with the most job openings for Tesla Customer Support jobs include:
What job categories do people searching Tesla Customer Support jobs look for? The top searched job categories for Tesla Customer Support jobs are:
Tesla Customer Support jobs near you
Infographic showing various Tesla Customer Support job openings in the United States as of May 2026, with employment types broken down into 96% Part Time, and 4% Temporary. Highlights an 100% Remote job distribution, with an average salary of $43,556 per year, or $20.9 per hour.
Customer Experience Specialist

Customer Experience Specialist

Tesla

Gilbert, AZ

$17.75 - $22.25/hr

Other

Retirement, PTO

Posted 6 days ago

Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

1st of 44 rated automakers

Job description

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our showrooms and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life.
In this role, you will guide customers through every step of their Tesla journey-from the moment they step into a showroom to the exciting day they take delivery of their vehicle. We've created one of the most innovative products on the planet, and your role is to ensure the experience of buying and receiving a Tesla is just as groundbreaking.
What You'll Do
  • Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
  • Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile
  • Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests
  • Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle
  • Support sales pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers
  • Provide the highest level of customer service to all current and future owners
  • Perform additional tasks as assigned to meet business needs

What You'll Bring
  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives
  • Ability to understand and convey business issues and technical concepts
  • Strong sense of team mentality and reliability
  • Strong communication skills and attention to detail. Highly organized and excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Compensation and Benefits Benefits

As a part-time Tesla employee, you will be eligible for:

  • 401(k) with employer match
  • Employee Assistance Program
  • Sick and Vacation time
  • Tesla Babies program
  • Back-up childcare and parenting support resources
  • Pet Insurance

What Tesla employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply