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Tesla Customer Support Jobs (NOW HIRING)

Tesla

Customer Support Specialist

Draper, UT · On-site

$16.75 - $22.75/hr

What to Expect Tesla is looking for a Tesla Support Specialist to work onsite in Draper, UT on one of the most progressive vehicle brands in theworld. This position requires a high-level customer and ...

Tesla

Seasonal Tesla Advisor, Delivery

Fort Worth, TX · On-site

We are seeking a candidate with both exceptional customer service skills and a genuine commitment ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Seasonal Tesla Advisor, Delivery

Franklin, TN · On-site

We are seeking a candidate with both exceptional customer service skills and a genuine commitment ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Seasonal Tesla Advisor, Delivery

San Antonio, TX · On-site

We are seeking a candidate with both exceptional customer service skills and a genuine commitment ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Seasonal Tesla Advisor, Delivery

Knoxville, TN · On-site

We are seeking a candidate with both exceptional customer service skills and a genuine commitment ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Seasonal Tesla Advisor, Delivery

Dallas, TX · On-site

We are seeking a candidate with both exceptional customer service skills and a genuine commitment ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Seasonal Tesla Advisor, Delivery

Duluth, GA · On-site

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Support sales pipeline health by capturing guest information, scheduling test drives, and ...

Tesla

Seasonal Tesla Advisor, Delivery

Austin, TX · On-site

We are seeking a candidate with both exceptional customer service skills and a genuine commitment ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Customer Experience Specialist

Lynnwood, WA · On-site

$25.65 - $38.48/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Kansas City, MO · On-site

$17.25 - $21.75/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Naples, FL · On-site

$16.75 - $21/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Vienna, VA · On-site

$17.75 - $22.25/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

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Tesla Customer Support information

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How much do tesla customer support jobs pay per hour?

As of Jun 23, 2026, the average hourly pay for tesla customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What does a Tesla Customer Support representative do?

A Tesla Customer Support representative assists customers with questions, concerns, and troubleshooting related to Tesla vehicles, energy products, and services. They handle inquiries via phone, email, or chat, providing information about product features, warranty coverage, and service appointments. Representatives are trained to resolve technical issues, guide customers through software updates, and escalate complex problems to specialized teams when necessary. Their goal is to ensure a positive customer experience and build long-term relationships with Tesla owners.

Does Tesla offer work from home?

Tesla Customer Support roles are primarily based in physical locations such as service centers and offices, and remote work options are limited. Some positions may offer flexible or hybrid schedules, but most customer support jobs require in-person presence or phone and online communication skills. Candidates should review specific job postings for remote work possibilities.

What is the difference between Tesla Customer Support vs Tesla Service Advisor?

AspectTesla Customer SupportTesla Service Advisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; automotive or technical knowledge preferred
Work EnvironmentCall centers, online chat, email supportDealerships, service centers, in-person customer interactions
Employer & Industry UsageTesla, automotive, technology

Tesla Customer Support primarily handles inquiries via phone, chat, or email, focusing on troubleshooting and information. Tesla Service Advisors work directly with customers at service centers, scheduling repairs, and explaining vehicle issues. While both roles require strong communication skills, Customer Support emphasizes remote assistance, whereas Service Advisors focus on in-person service. Understanding these differences helps job seekers identify the right role within Tesla's customer service ecosystem.

How much does Tesla pay remote workers?

Tesla customer support remote workers typically earn between $15 and $25 per hour, depending on experience and location. Compensation may also include benefits such as health insurance and stock options, with schedules often requiring evening or weekend availability.

What are the key skills and qualifications needed to thrive as a Tesla Customer Support representative, and why are they important?

To thrive as a Tesla Customer Support representative, you need a strong understanding of Tesla products, problem-solving abilities, and experience in customer service, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) systems, email platforms, and Tesla’s proprietary support tools is typically required. Excellent communication, patience, and adaptability are crucial soft skills for addressing diverse customer needs and concerns. These skills ensure timely, accurate, and empathetic support, enhancing customer satisfaction and protecting Tesla’s brand reputation.

Is it hard to get hired by Tesla?

Tesla Customer Support positions typically require strong communication skills, technical knowledge, and customer service experience. The hiring process can be competitive, often involving multiple interview stages and assessments to evaluate problem-solving abilities and technical understanding.

What are the main challenges faced by Tesla Customer Support representatives, and how can applicants prepare for them?

Tesla Customer Support representatives often encounter complex technical inquiries and must assist customers with both vehicle and energy product issues. The fast-paced environment requires strong problem-solving skills, adaptability, and the ability to communicate clearly with customers who may be experiencing frustration. Applicants can prepare by familiarizing themselves with Tesla's products, practicing empathetic communication, and developing multitasking skills to manage multiple cases efficiently. Building a foundation in technical troubleshooting and staying updated on Tesla's latest offerings will also be beneficial.

What does a Tesla customer experience specialist do?

A Tesla customer experience specialist provides support to customers by addressing inquiries, troubleshooting issues, and guiding them through Tesla products and services. They often work in retail or service centers, utilizing communication skills and product knowledge to ensure customer satisfaction.
More about Tesla Customer Support jobs
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What states have the most Tesla Customer Support jobs? States with the most job openings for Tesla Customer Support jobs include:
What job categories do people searching Tesla Customer Support jobs look for? The top searched job categories for Tesla Customer Support jobs are:
Tesla Customer Support jobs near you
Customer Support Specialist

Customer Support Specialist

Tesla

Draper, UT • On-site

$16.75 - $22.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 665 frontline employees who took The Breakroom Quiz

1st of 44 rated automakers

Job description

What to Expect

Tesla is looking for a Tesla Support Specialist to work onsite in Draper, UT on one of the most progressive vehicle brands in theworld. This position requires a high-level customer and employee interaction,so the ideal candidate will require a strong level of customer service skillsand experience. The overall responsibility of this role is to ensure Tesla meets its obligations and commitments by responding to customer inquiries in an accurate and timely manner. The Customer Support team develops and maintainsexcellent working relationships with Tesla Owners and various internaldepartments to carefully and effectively address customer concerns. Qualified persons may have a background in customer support or administrative roles.Candidates will thrive in both an independent and team environment.

Training starts 7/6/26

What You'll Do
  • Deliver an exceptional customer experience by taking inbound phone calls and/or chats for vehicle support customers
  • Review and assess customer concerns for possible troubleshooting and remote diagnostics
  • Educate customers how to self-serve including directing to the self-help website and self-scheduling appointments with the local service team
  • Provide an exceptional experience to our customers on a day to day basis
  • Accurately record issues and data into CRM / Vehicle Support System

What You'll Bring
  • Minimum 2 years of relevant work experience
  • Excellent written and oral communications skills with exceptional customer service skills
  • Flexibility to work 8 hour shift during business hours (Hours of operation: 5 AM - 10 PM Mon-Sun)
  • Proficient with MS Windows, Office, and Outlook and ability to effectively navigate web browsers and multiple internal systems
  • Ability to follow oral and written instructions with attention to detail
  • Establish and maintain positive, cooperative, working relationshipswith ability to work in a team-based environment and achieve common goals
  • Effectively handle multiple priorities, organize workload, and meet deadlines

Compensation and Benefits Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

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