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Tesla Customer Support Jobs (NOW HIRING)

We are seeking a candidate with both exceptional customer service skills and a genuine commitment ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

We are seeking a candidate with both exceptional customer service skills and a genuine commitment ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Support sales pipeline health by capturing guest information, scheduling test drives, and ...

Customer Support Representative

Milwaukee, WI · On-site

$15.75 - $21.50/hr

... Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and ... To serve as the primary gateway for our customers, providing unparalleled support and education. We ...

Customer Support Representative

Milwaukee, WI

$15.75 - $21.50/hr

... Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and ... To serve as the primary gateway for our customers, providing unparalleled support and education. We ...

... Google, Tesla, New Balance, and NASA. Together, we're helping everyone design, prototype, and ... To serve as the primary gateway for our customers, providing unparalleled support and education. We ...

Customer Experience Specialist

Knoxville, TN · On-site

$17 - $21.25/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... Tesla Babies program * Back-up childcare and parenting support resources * Pet Insurance

Customer Experience Specialist

Arizona City, AZ · On-site

$17.75 - $22.50/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Customer Experience Specialist

Saint Petersburg, FL · On-site

$16.75 - $21/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Customer Experience Specialist

Naples, FL · On-site

$16.75 - $21/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Customer Experience Specialist

Kansas City, MO · On-site

$17.25 - $21.75/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Customer Experience Specialist

Orlando, FL · On-site

$16.50 - $20.75/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

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Tesla Customer Support information

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How much do tesla customer support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for tesla customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What does a Tesla Customer Support representative do?

A Tesla Customer Support representative assists customers with questions, concerns, and troubleshooting related to Tesla vehicles, energy products, and services. They handle inquiries via phone, email, or chat, providing information about product features, warranty coverage, and service appointments. Representatives are trained to resolve technical issues, guide customers through software updates, and escalate complex problems to specialized teams when necessary. Their goal is to ensure a positive customer experience and build long-term relationships with Tesla owners.

What are the key skills and qualifications needed to thrive as a Tesla Customer Support representative?

To thrive as a Tesla Customer Support representative, you need a strong understanding of Tesla products, problem-solving abilities, and experience in customer service, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) systems, email platforms, and Tesla’s proprietary support tools is typically required. Excellent communication, patience, and adaptability are crucial soft skills for addressing diverse customer needs and concerns. These skills ensure timely, accurate, and empathetic support, enhancing customer satisfaction and protecting Tesla’s brand reputation.

What are the main challenges faced by Tesla Customer Support representatives, and how can applicants prepare for them?

Tesla Customer Support representatives often encounter complex technical inquiries and must assist customers with both vehicle and energy product issues. The fast-paced environment requires strong problem-solving skills, adaptability, and the ability to communicate clearly with customers who may be experiencing frustration. Applicants can prepare by familiarizing themselves with Tesla's products, practicing empathetic communication, and developing multitasking skills to manage multiple cases efficiently. Building a foundation in technical troubleshooting and staying updated on Tesla's latest offerings will also be beneficial.

What is the difference between Tesla Customer Support vs Tesla Service Advisor?

AspectTesla Customer SupportTesla Service Advisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; automotive or technical knowledge preferred
Work EnvironmentCall centers, online chat, email supportDealerships, service centers, in-person customer interactions
Employer & Industry UsageTesla, automotive, technology

Tesla Customer Support primarily handles inquiries via phone, chat, or email, focusing on troubleshooting and information. Tesla Service Advisors work directly with customers at service centers, scheduling repairs, and explaining vehicle issues. While both roles require strong communication skills, Customer Support emphasizes remote assistance, whereas Service Advisors focus on in-person service. Understanding these differences helps job seekers identify the right role within Tesla's customer service ecosystem.

Does Tesla offer work from home?

Tesla Customer Support roles are primarily based in physical locations such as service centers and offices, and remote work options are limited. Some positions may offer flexible or hybrid schedules, but most customer support jobs require in-person presence or working at designated facilities.

What is the easiest job to get at Tesla Customer Support?

Entry-level positions such as Customer Support Associate or Call Center Representative are generally the easiest to obtain at Tesla Customer Support, as they often require minimal prior experience and focus on communication skills and basic technical knowledge. These roles may also involve training programs to help new employees get up to speed quickly.
More about Tesla Customer Support jobs

What cities are hiring for Tesla Customer Support jobs?

Cities with the most Tesla Customer Support job openings:

What states have the most Tesla Customer Support jobs?

States with the most job openings for Tesla Customer Support jobs include:

What job categories do people searching Tesla Customer Support jobs look for?

The top searched job categories for Tesla Customer Support jobs are:

Infographic showing various Tesla Customer Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $43,556 per year, or $20.9 per hour.

Seasonal Tesla Advisor, Delivery

Tesla

Totowa, NJ • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

1st of 45 rated automakers


Job description

What to Expect As a Seasonal Tesla Advisor, you will collaborate closely with our Sales & Delivery team to achieve outstanding end-of-quarter delivery results. We are seeking a candidate with both exceptional customer service skills and a genuine commitment to the cause of sustainable energy. The Seasonal Tesla Advisor position represents a unique chance to showcase your skills and talents within Tesla. What You'll Do
  • Prepare vehicles and paperwork prior to deliveries
  • Facilitate a customer-focused delivery process that educates new owners about our product
  • Conduct direct deliveries from Delivery Centers to client homes
  • Work in a team-based environment dedicated to a common goal
  • Perform additional responsibilities as assigned to meet business needs

What You'll Bring
  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required

Compensation and Benefits Benefits

As a full-time Tesla seasonal employee, you will be eligible for:

  • Aetna medical plan with an HSA (Health Savings Account) with a $0 employee cost
  • Employee contribution into an HSA
  • Dental and vision plans with a $0 employee cost
  • Family-building, fertility, adoption and surrogacy benefits
  • 401(k) and other financial benefits
  • Dependent Care Flexible Spending Account
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Commuter benefits
  • Employee discounts and perks program

What Tesla employees say

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