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Tesla Customer Support Jobs (NOW HIRING)

Tesla

Service Assistant

Salt Lake City, UT · On-site

$14.50 - $19.25/hr

... customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience. What You ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

New

Tesla

Service Assistant

Jacksonville, FL · On-site

$14 - $18.50/hr

... customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience. What You ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Service Assistant

Tallahassee, FL · On-site

$13 - $17.25/hr

... customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience. What You ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Service Assistant

King Of Prussia, PA · On-site

$14.75 - $19.50/hr

... customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience. What You ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Service Assistant

Costa Mesa, CA · On-site

$19.95 - $30.21/hr

... customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience. What You ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Service Assistant

Burbank, CA · On-site

$19.95 - $30.21/hr

... customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience. What You ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Service Assistant

Thousand Oaks, CA · On-site

$21.57 - $30.21/hr

... customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience. What You ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Service Assistant

Lake Forest, CA · On-site

$19.95 - $30.21/hr

... customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience. What You ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Service Assistant

San Diego, CA · On-site

$21.57 - $30.21/hr

... customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience. What You ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

Service Assistant

Dublin, CA · On-site

$21 - $31.80/hr

... customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience. What You ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...

Tesla

New Site Opening Specialist

Fremont, CA · On-site

$88K - $132K/yr

... Tesla Service/Collision site prepares to open, these Specialists will provide on-the-ground support ... Customer Programs * Work as a support system for regional and storeleadership leading up to site ...

Prospance Inc.

Python Software Engineer

Fremont, CA · On-site

These applications support Tesla s service centers, collision centers, global customer relationship management, and insurance claims. As a python developer, you ll tackle complex, ambiguous ...

New

Tesla

Recycling Associate, Semi

Sparks, NV · On-site

... customers (our Tesla employees) are happy at work. As a Workplace team, we ensure their facility ... to support cross functional teams * Exposure to various weather conditions. The physical ...

Tesla Windows

Be Seen First

Bilingual Operations Coordinator - Growth to Operations Manager

Irvine, CA · On-site

$18 - $22/hr

Tesla Windows
 Location: Irvine, CA
 Job Type: Part-Time, W-2 Employee Schedule: Monday-Friday ... supporting customers, sales representatives, installers, and company leadership. Your ...

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Tesla Customer Support information

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How much do tesla customer support jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for tesla customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What is Tesla's starting pay?

Tesla Customer Support roles typically start at an hourly wage of around $20 to $25, depending on location and experience. The position may also include benefits such as health insurance and employee discounts, with opportunities for advancement and skill development in a fast-paced environment.

What does a Tesla Customer Support representative do?

A Tesla Customer Support representative assists customers with questions, concerns, and troubleshooting related to Tesla vehicles, energy products, and services. They handle inquiries via phone, email, or chat, providing information about product features, warranty coverage, and service appointments. Representatives are trained to resolve technical issues, guide customers through software updates, and escalate complex problems to specialized teams when necessary. Their goal is to ensure a positive customer experience and build long-term relationships with Tesla owners.

Does Tesla offer work from home?

Tesla Customer Support roles are primarily based in physical locations such as service centers and offices, and remote work options are limited. Some positions may offer flexible or hybrid schedules, but full-time work from home is generally not available for this role.

What is the difference between Tesla Customer Support vs Tesla Service Advisor?

AspectTesla Customer SupportTesla Service Advisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; automotive or technical knowledge preferred
Work EnvironmentCall centers, online chat, email supportDealerships, service centers, in-person customer interactions
Employer & Industry UsageTesla, automotive, technology

Tesla Customer Support primarily handles inquiries via phone, chat, or email, focusing on troubleshooting and information. Tesla Service Advisors work directly with customers at service centers, scheduling repairs, and explaining vehicle issues. While both roles require strong communication skills, Customer Support emphasizes remote assistance, whereas Service Advisors focus on in-person service. Understanding these differences helps job seekers identify the right role within Tesla's customer service ecosystem.

How much does Tesla pay remote workers?

Tesla customer support remote workers typically earn an hourly wage that ranges from $15 to $25, depending on experience and location. Compensation may also include benefits such as health insurance and stock options, with schedules often requiring flexibility to accommodate customer needs.

What are the key skills and qualifications needed to thrive as a Tesla Customer Support representative, and why are they important?

To thrive as a Tesla Customer Support representative, you need a strong understanding of Tesla products, problem-solving abilities, and experience in customer service, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) systems, email platforms, and Tesla’s proprietary support tools is typically required. Excellent communication, patience, and adaptability are crucial soft skills for addressing diverse customer needs and concerns. These skills ensure timely, accurate, and empathetic support, enhancing customer satisfaction and protecting Tesla’s brand reputation.

Is it hard to get hired by Tesla?

Getting hired as a Tesla Customer Support representative can be competitive, as the company seeks candidates with strong communication skills, technical knowledge, and customer service experience. The hiring process typically involves multiple interviews and assessments to evaluate technical understanding and problem-solving abilities.

What are the main challenges faced by Tesla Customer Support representatives, and how can applicants prepare for them?

Tesla Customer Support representatives often encounter complex technical inquiries and must assist customers with both vehicle and energy product issues. The fast-paced environment requires strong problem-solving skills, adaptability, and the ability to communicate clearly with customers who may be experiencing frustration. Applicants can prepare by familiarizing themselves with Tesla's products, practicing empathetic communication, and developing multitasking skills to manage multiple cases efficiently. Building a foundation in technical troubleshooting and staying updated on Tesla's latest offerings will also be beneficial.
More about Tesla Customer Support jobs
What cities are hiring for Tesla Customer Support jobs? Cities with the most Tesla Customer Support job openings:
What states have the most Tesla Customer Support jobs? States with the most job openings for Tesla Customer Support jobs include:
What job categories do people searching Tesla Customer Support jobs look for? The top searched job categories for Tesla Customer Support jobs are:
Tesla Customer Support jobs near you
Infographic showing various Tesla Customer Support job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $43,556 per year, or $20.9 per hour.
Service Assistant

Service Assistant

Tesla

Salt Lake City, UT • On-site

$14.50 - $19.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 676 frontline employees who took The Breakroom Quiz

1st of 44 rated automakers

Job description

What to Expect Tesla Motors is looking for a ServiceAssistantto work on one of the most progressive vehicles in the world. We are seeking professional customer service experience and excellent verbal and written communication skills. If you are interested in contributing to an amazing customer experience, we want you to join our service team. We are looking for self-motivated team players with a positive attitude and individuals who value customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience.
What You'll Do
  • Vehicle cleaning (washing and minor detailing) and shop management
  • Deliver vehicles between production, service, and sales operations
  • Parts runner - expedite parts requirements as directed from Parts Operations
  • Truck & trailer service and maintenance
  • Other duties as assigned to meet business needs

What You'll Bring
  • Valid driver's license required
  • Great work ethic & team player
  • Ability to lift 50 - 60 pounds

Compensation and Benefits Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

We will accept applications for this job until September 25, 2026, after which this posting will be removed.

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