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Tesla Customer Support Jobs (NOW HIRING)

Tesla

Customer Experience Specialist

Wexford, PA · On-site

$16.75 - $21/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Fife, WA

$24.30 - $36.45/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Bellevue, WA

$25.65 - $38.48/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Kansas City, MO

$17.25 - $21.75/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

High Point, NC

$16.25 - $20.50/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Gainesville, FL

$16 - $20.25/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Newark, DE · On-site

$17.50 - $21.75/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

West Palm Beach, FL

$17.25 - $21.50/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

Tesla

Customer Experience Specialist

Orlando, FL

$16.50 - $20.75/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

New

Tesla

Customer Experience Specialist

Englewood, NJ · On-site

$18.75 - $23.25/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...

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How much do tesla customer support jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for tesla customer support in the United States is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tesla Customer Support representative, and why are they important?

To thrive as a Tesla Customer Support representative, you need a strong understanding of Tesla products, problem-solving abilities, and experience in customer service, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) systems, email platforms, and Tesla’s proprietary support tools is typically required. Excellent communication, patience, and adaptability are crucial soft skills for addressing diverse customer needs and concerns. These skills ensure timely, accurate, and empathetic support, enhancing customer satisfaction and protecting Tesla’s brand reputation.

What are the main challenges faced by Tesla Customer Support representatives, and how can applicants prepare for them?

Tesla Customer Support representatives often encounter complex technical inquiries and must assist customers with both vehicle and energy product issues. The fast-paced environment requires strong problem-solving skills, adaptability, and the ability to communicate clearly with customers who may be experiencing frustration. Applicants can prepare by familiarizing themselves with Tesla's products, practicing empathetic communication, and developing multitasking skills to manage multiple cases efficiently. Building a foundation in technical troubleshooting and staying updated on Tesla's latest offerings will also be beneficial.

What does a Tesla Customer Support representative do?

A Tesla Customer Support representative assists customers with questions, concerns, and troubleshooting related to Tesla vehicles, energy products, and services. They handle inquiries via phone, email, or chat, providing information about product features, warranty coverage, and service appointments. Representatives are trained to resolve technical issues, guide customers through software updates, and escalate complex problems to specialized teams when necessary. Their goal is to ensure a positive customer experience and build long-term relationships with Tesla owners.

What is the difference between Tesla Customer Support vs Tesla Service Advisor?

AspectTesla Customer SupportTesla Service Advisor
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; automotive or technical knowledge preferred
Work EnvironmentCall centers, online chat, email supportDealerships, service centers, in-person customer interactions
Employer & Industry UsageTesla, automotive, technology

Tesla Customer Support primarily handles inquiries via phone, chat, or email, focusing on troubleshooting and information. Tesla Service Advisors work directly with customers at service centers, scheduling repairs, and explaining vehicle issues. While both roles require strong communication skills, Customer Support emphasizes remote assistance, whereas Service Advisors focus on in-person service. Understanding these differences helps job seekers identify the right role within Tesla's customer service ecosystem.

More about Tesla Customer Support jobs
What cities are hiring for Tesla Customer Support jobs? Cities with the most Tesla Customer Support job openings:
What states have the most Tesla Customer Support jobs? States with the most job openings for Tesla Customer Support jobs include:
What job categories do people searching Tesla Customer Support jobs look for? The top searched job categories for Tesla Customer Support jobs are:
Tesla Customer Support jobs near you
Infographic showing various Tesla Customer Support job openings in the United States as of May 2026, with employment types broken down into 9% Locum Tenens, 27% As Needed, 9% Temporary, 46% Contract, and 9% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $43,556 per year, or $20.9 per hour.
Machine Learning Integration Engineer, Tesla AI

Machine Learning Integration Engineer, Tesla AI

Tesla

Palo Alto, CA

$140K - $390K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 661 frontline employees who took The Breakroom Quiz

1st of 44 rated automakers

Job description

What to Expect

Tesla is building the future of AI systems that operate in the real world where safety, reliability, and performance are non-negotiable. As a Machine Learning Integration Engineer, you'll be at the forefront of this mission, transforming cutting-edge AI research into deployable, safety-critical systems that power Tesla's vehicles and humanoid robots.

In this role, you will collaborate closely with vehicle hardware and firmware teams to design, evaluate, and ship multimodal AI-based solutions to improve vehicle systems, safety, and customer experience in challenging scenarios. Your work will ship to millions of vehicles and robots globally, repeatedly, reliably, and at scale.Join us in shaping the future of real-world AI.

What You'll Do
  • Leverage millions of miles of driving data and interventions to build robust and scalable end-to-end learning-based systems
  • Combine multiple data sources, including video, audio, thermal, mechanical, weather, and other sensors to develop and train end-to-end models for control of all vehicle accessories required for autonomous operation
  • Lead a machine learning vertical: define data strategies and labeling pipelines, design network architectures, train models, validate with real-world fleet data, and integrate within Tesla's AI stack
  • Integrate directly with vehicle firmware and ship production-quality, safety-critical software to the entirety of Tesla's vehicle fleet
  • Have an outsized impact by shipping your models to millions of Tesla vehicles worldwide

What You'll Bring
  • Strong physics and mathematical fundamentals
  • Proficiency in writing production-quality code in Python and experience with any major deep learning framework
  • Proficiency in modern C++ to integrate with vehicle firmware and take projects from ideas to shipped products
  • Experience designing, training, deploying, and evaluating models on an actual physical platform (e.g., robots, drone, etc.)
  • An "under the hood" knowledge of deep learning modern architectures, optimization, quantization, and model alignment
  • Ability to think "out-of-the-box" to push performance beyond apparent limitations
  • Excellent problem-solving, critical thinking, and communication skills

Compensation and Benefits Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
Expected Compensation $140,000 - $390,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

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