We are seeking a candidate with both exceptional customer service skills and a genuine commitment ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...
We are seeking a candidate with both exceptional customer service skills and a genuine commitment ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...
Customer Experience Specialist
Knoxville, TN · On-site
$17 - $21.25/hr
What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... Tesla Babies program * Back-up childcare and parenting support resources * Pet Insurance
Customer Experience Specialist
Knoxville, TN · On-site
$17 - $21.25/hr
What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... Tesla Babies program * Back-up childcare and parenting support resources * Pet Insurance
Customer Experience Specialist
Franklin, TN · On-site
$17.50 - $22/hr
What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...
Customer Experience Specialist
Franklin, TN · On-site
$17.50 - $22/hr
What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...
Customer Experience Specialist
Nashville, TN · On-site
$17.25 - $21.50/hr
What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...
Customer Experience Specialist
Nashville, TN · On-site
$17.25 - $21.50/hr
What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...
Customer Experience Specialist
Bartlett, TN · On-site
$15.25 - $19.25/hr
What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...
Customer Experience Specialist
Bartlett, TN · On-site
$15.25 - $19.25/hr
What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Should notary support be required of this role, Tesla will provide assistance with obtaining a ...
Customer Experience Specialist, Gallery
Chattanooga, TN · On-site
$15.50 - $20.50/hr
What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... Support pipeline health by capturing guest information, scheduling test drives, and identifying ...
Customer Experience Specialist, Gallery
Chattanooga, TN · On-site
$15.50 - $20.50/hr
What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... Support pipeline health by capturing guest information, scheduling test drives, and identifying ...
Service Assistant
Franklin, TN · On-site
$14.75 - $19.75/hr
... customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience. What You ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...
Service Assistant
Franklin, TN · On-site
$14.75 - $19.75/hr
... customer satisfaction. The ServiceAssistantis a key contributor to the Tesla experience. What You ... and parenting support resources * Voluntary benefits to include: critical illness, hospital ...
Auto Body Parts Coordinator
Blaine, TN · On-site
$18 - $20/hr
Ability to provide excellent customer service and understanding that it is a priority * Ability to ... OEM Certifications for Tesla, Rivian, Toyota, Lexus, Subaru and many others * Team Environment ...
Auto Body Parts Coordinator
Blaine, TN · On-site
$18 - $20/hr
Ability to provide excellent customer service and understanding that it is a priority * Ability to ... OEM Certifications for Tesla, Rivian, Toyota, Lexus, Subaru and many others * Team Environment ...
Tesla Customer Support information
See Tennessee salary details
$10.04 - $11.68
3% of jobs
$11.68 - $13.33
3% of jobs
$13.33 - $14.97
8% of jobs
$16.04 is the 25th percentile. Wages below this are outliers.
$14.97 - $16.62
16% of jobs
The median wage is $18.22 / hr.
$16.62 - $18.27
20% of jobs
$18.27 - $19.91
20% of jobs
$20.69 is the 75th percentile. Wages above this are outliers.
$19.91 - $21.56
9% of jobs
$21.56 - $23.21
9% of jobs
$23.21 - $24.85
5% of jobs
$24.85 - $26.50
4% of jobs
$26.50 - $28.15
1% of jobs
$10
$19
$28
How much do tesla customer support jobs pay per hour?
As of Aug 31, 2026, the average hourly pay for tesla customer support in Tennessee is $19.01, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.15 per hour, depending on experience, location, and employer.
What does a Tesla Customer Support representative do?
A Tesla Customer Support representative assists customers with questions, concerns, and troubleshooting related to Tesla vehicles, energy products, and services. They handle inquiries via phone, email, or chat, providing information about product features, warranty coverage, and service appointments. Representatives are trained to resolve technical issues, guide customers through software updates, and escalate complex problems to specialized teams when necessary. Their goal is to ensure a positive customer experience and build long-term relationships with Tesla owners.
What are the key skills and qualifications needed to thrive as a Tesla Customer Support representative?
To thrive as a Tesla Customer Support representative, you need a strong understanding of Tesla products, problem-solving abilities, and experience in customer service, often supported by a high school diploma or higher. Familiarity with customer relationship management (CRM) systems, email platforms, and Tesla’s proprietary support tools is typically required. Excellent communication, patience, and adaptability are crucial soft skills for addressing diverse customer needs and concerns. These skills ensure timely, accurate, and empathetic support, enhancing customer satisfaction and protecting Tesla’s brand reputation.
What are the main challenges faced by Tesla Customer Support representatives, and how can applicants prepare for them?
Tesla Customer Support representatives often encounter complex technical inquiries and must assist customers with both vehicle and energy product issues. The fast-paced environment requires strong problem-solving skills, adaptability, and the ability to communicate clearly with customers who may be experiencing frustration. Applicants can prepare by familiarizing themselves with Tesla's products, practicing empathetic communication, and developing multitasking skills to manage multiple cases efficiently. Building a foundation in technical troubleshooting and staying updated on Tesla's latest offerings will also be beneficial.
What is the difference between Tesla Customer Support vs Tesla Service Advisor?
| Aspect | Tesla Customer Support | Tesla Service Advisor |
|---|---|---|
| Credentials | High school diploma or equivalent; customer service experience | High school diploma; automotive or technical knowledge preferred |
| Work Environment | Call centers, online chat, email support | Dealerships, service centers, in-person customer interactions |
| Employer & Industry Usage | Tesla, automotive, technology |
Tesla Customer Support primarily handles inquiries via phone, chat, or email, focusing on troubleshooting and information. Tesla Service Advisors work directly with customers at service centers, scheduling repairs, and explaining vehicle issues. While both roles require strong communication skills, Customer Support emphasizes remote assistance, whereas Service Advisors focus on in-person service. Understanding these differences helps job seekers identify the right role within Tesla's customer service ecosystem.
Does Tesla offer work from home?
Tesla Customer Support roles are primarily based in physical locations such as service centers and offices, and remote work options are limited. Some positions may offer flexible or hybrid schedules, but most customer support jobs require in-person presence or working at designated facilities.
What is the easiest job to get at Tesla Customer Support?
Entry-level positions such as Customer Support Associate or Call Center Representative are generally the easiest to obtain at Tesla Customer Support, as they often require minimal prior experience and focus on communication skills and basic technical knowledge. These roles may also involve training programs to help new employees get up to speed quickly.
What are popular job titles related to Tesla Customer Support jobs in Tennessee?
For Tesla Customer Support jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Tesla Customer Support jobs in Tennessee look for?
The top searched job categories for Tesla Customer Support jobs in Tennessee are:
Other
Medical, Dental, Vision, Retirement, PTO
Re-posted 10 days ago
Tesla rating
8.5
Based on 689 frontline employees who took The Breakroom Quiz
1st of 45 rated automakers
Job description
What to Expect As a Seasonal Tesla Advisor, you will collaborate closely with our Sales & Delivery team to achieve outstanding end-of-quarter delivery results. We are seeking a candidate with both exceptional customer service skills and a genuine commitment to the cause of sustainable energy. The Seasonal Tesla Advisor position represents a unique chance to showcase your skills and talents within Tesla. What You'll Do
What You'll Bring
Compensation and Benefits Benefits
- Prepare vehicles and paperwork prior to deliveries
- Facilitate a customer-focused delivery process that educates new owners about our product
- Conduct direct deliveries from Delivery Centers to client homes
- Work in a team-based environment dedicated to a common goal
- Perform additional responsibilities as assigned to meet business needs
What You'll Bring
- 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
- Passionate about the Tesla Mission and our innovations in the personal transportation industry
- Highly organized and excellent written and verbal communication skills
- Proficient with Microsoft Office Suite and CRM tools
- Ability to work evening hours, weekends, and holidays in a retail environment
- Valid driver's license required
Compensation and Benefits Benefits
As a full-time Tesla seasonal employee, you will be eligible for:
- Aetna medical plan with an HSA (Health Savings Account) with a $0 employee cost
- Employee contribution into an HSA
- Dental and vision plans with a $0 employee cost
- Family-building, fertility, adoption and surrogacy benefits
- 401(k) and other financial benefits
- Dependent Care Flexible Spending Account
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Commuter benefits
- Employee discounts and perks program