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Tenant Manager Jobs (NOW HIRING)

About Us CP Group, a vertically integrated commercial real estate and management firm, has been a ... The Tenant Experience Coordinator will be the primary point-of-contact with tenants and key ...

The successful Tenant Coordinator will work with vendors and other building management team members to ensure procedures are followed throughout the building. Additional responsibilities for the ...

Manage the Prism Work Order System to ensure all Tenant requests are being dispatched, resolved, closed, and billed back if applicable. * Prepare correspondence and manage daily reporting for all ...

Related owns and manages a premier portfolio of assets valued at over $60 billion, including the 28 ... The Tenant Coordinator will also provide support for the Property Management team at 40 Water ...

Manage the Prism Work Order System to ensure all Tenant requests are being dispatched, resolved, closed, and billed back if applicable. * Prepare correspondence and manage daily reporting for all ...

Managing and tracking all certificates of insurance ensuring that all coverage levels are in ... Composing and sending tenant communications to include events, building updates, rent statement ...

Prepare regular reports for management on tenant-related matters. 13. Monitor and track work orders ... and other service requests in work order systems. 14. Monitors tracking of vendor and tenant ...

Portfolio Manager Location: Walnut Creek, CA with portfolio-wide oversight Role Summary: Newmark is seeking a creative, organized, and proactive Tenant Engagement Coordinator to serve as the primary ...

Portfolio Manager Location: Walnut Creek, CA with portfolio-wide oversight Role Summary: Newmark is seeking a creative, organized, and proactive Tenant Engagement Coordinator to serve as the primary ...

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Tenant Manager information

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How much do tenant manager jobs pay per year?

As of May 30, 2026, the average yearly pay for tenant manager in the United States is $104,575.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Tenant Manager, and why are they important?

To thrive as a Tenant Manager, you need a solid understanding of property management principles, lease administration, and conflict resolution, often supported by experience or a degree in real estate or business. Familiarity with property management software (such as Yardi or AppFolio) and knowledge of relevant housing laws are typically required. Exceptional communication, problem-solving, and organizational skills help build strong tenant relationships and respond effectively to issues. These competencies are essential to ensure tenant satisfaction, maintain property value, and uphold legal compliance.

What are the most common challenges faced by Tenant Managers, and how can they be effectively addressed?

Tenant Managers often encounter challenges such as handling tenant disputes, managing maintenance requests efficiently, and balancing the needs of multiple tenants while ensuring compliance with property policies. Effective communication, strong organizational skills, and prompt problem-solving are crucial in addressing these issues. Building positive relationships with tenants and working closely with maintenance, leasing, and property management teams can help create a supportive and responsive environment, ultimately leading to smoother operations and higher tenant satisfaction.

What are Tenant Managers?

Tenant Managers are professionals responsible for overseeing the relationship between property owners and tenants in residential, commercial, or industrial properties. Their duties typically include handling lease agreements, addressing tenant concerns or complaints, coordinating maintenance and repairs, and ensuring compliance with property policies and local regulations. Tenant Managers play a key role in maintaining tenant satisfaction and ensuring properties are well-managed and profitable for owners.

What is the difference between Tenant Manager vs Property Manager?

AspectTenant ManagerProperty Manager
CredentialsOften requires leasing or property management certifications, real estate licensesSimilar credentials, including real estate licenses and property management certifications
Work EnvironmentPrimarily interacts with tenants, handles lease agreements, tenant issuesOversees entire property operations, including maintenance, leasing, and tenant relations
Employer & Industry UsageUsed mainly in residential leasing companies, property management firms
Search & Comparison IntentPeople compare to understand tenant-focused roles, lease management

While both roles involve managing rental properties, a Tenant Manager primarily focuses on tenant relations, lease agreements, and resolving tenant issues. A Property Manager has a broader scope, overseeing the entire property operations, maintenance, and tenant management. Understanding these differences helps in choosing the right career path or job search focus.

More about Tenant Manager jobs
What cities are hiring for Tenant Manager jobs? Cities with the most Tenant Manager job openings:
What are the most commonly searched types of Tenant jobs? The most popular types of Tenant jobs are:
What states have the most Tenant Manager jobs? States with the most job openings for Tenant Manager jobs include:
Infographic showing various Tenant Manager job openings in the United States as of May 2026, with employment types broken down into 8% Internship, 15% As Needed, 46% Full Time, and 31% Temporary. Highlights an 7% Physical, 14% Hybrid, and 79% Remote job distribution, with an average salary of $104,575 per year, or $50.3 per hour.
Tenant Experience Coordinator

Tenant Experience Coordinator

CP Group

Atlanta, GA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Job description

About Us

CP Group, a vertically integrated commercial real estate and management firm, has been a leading owner-operator and developer of commercial real estate throughout the Sunbelt since 1986. Today, CP Group is the largest office landlord in Florida, Atlanta's largest private commercial property owner, and in the top 25 of largest office landlords in the United States.

CP Group brings an extensive track record and unparalleled market insight to advance investors' opportunities in the region's most dynamic markets. Headquartered in Boca Raton, Florida, the company has a corporate office in Atlanta and regional offices in Dallas, Denver, Jacksonville, Miami, and Washington DC.

Summary:

The Tenant Experience Coordinator will be the primary point-of-contact with tenants and key external vendors to execute a wide variety of initiatives including amenities, tenant events, vendor outreach and civic partnerships.

Essential Responsibilities:

Customer Service and Communication

  • Serve as liaison between Property Management team and the tenants.
  • Take a leadership role in communicating to/from tenants, vendors, the management team, community representatives, etc.
  • Obtain customized tenant information for points of contact for birthdays, tenant anniversaries, etc.; manage tenant appreciation gifts and recognition.
  • Distribute Welcome Packages for new tenants, to include a pre-determined welcome gift and tenant handbook.
  • Distribute frequent tenant correspondence on the upcoming week's events and activities.
  • Liaison with community businesses to develop discount programs with exclusive offerings for tenants.
  • Distribute flyers to tenants regarding upcoming activities and events.
  • Greet tenants upon arrival daily from 8am - 9am as they enter the building
  • Ensure the amenity guide/brochure is consistently up to date, accessible from the property website, and available in hard copy at the tenant experience desk.
  • Organize annual meetings with individual tenants to discuss concerns and suggestions that can benefit the organization's experience.
  • Create and manage a tenant contact list, circulating a tenant contact form annually to ensure all information remains accurate.
  • Work with Company's Director of ESG to support company health & wellness initiatives; execute and communicate these initiatives at the property-level.
  • Seek community outreach opportunities for tenants to engage with such as annual Toys for Tots holiday drives.

Event Planning

  • Provide ideas, programming, and associated budget numbers for consideration (with the Property Manager) to establish a matrix of events and value-add services, etc. specific to the building's tenant mix
  • Keep record of all tenant events and event attendance and feedback.

Marketing Materials

  • Assist with organizing and distributing a monthly newsletter using a Company-provided template and highlighting amenities, tenant discounts, and building events.
  • Manage Property website, ensuring website and documents within Angus stay updated.
  • Create and distribute news and events.
  • Create and maintain the Company-provided tenant handbook and amenity guide brochure which outlines the contacts, communication tools, maps, Environmental Health initiatives, services, discounts, and amenities offered exclusively to tenants.
  • Design flyers and graphics for upcoming events/promotions.

Qualifications:

  • Minimum of 3-5 years of professional experience in a customer-facing role.
  • Real estate background, with experience in commercial property environments.
  • Hospitality experience strongly preferred, with a demonstrated commitment to high-touch service and relationship management.
  • Prior experience as a Leasing Administrator and/or Sales Associate.
  • Proficient in Social Media, Mailchimp, Canva and PowerPoint.
  • Social Media Experience: Facebook and Instagram business accounts.
  • Ability to work independently, taking ownership over projects.
  • Encompasses impeccable time management and prioritization skills.
  • Strong overall computer skills.
  • Skilled communicator with great interpersonal skills and the ability to build and manage relationships.
  • Excellent writing and grammar skills.
  • Experience working in an account service or customer experience environment

Successful completion of a background screening required

CP Group is an Equal Opportunity

Benefits:

We offer a competitive benefits package, including:

  • Unlimited vacation, summer Fridays, and 9 company holidays
  • Company-paid life and disability insurance
  • Company-subsidized medical, dental, and vision insurance
  • Voluntary insurance including supplemental life insurance, pet insurance, critical illness, accident, hospital, legal, and cancer insurance.
  • 401(k) with company match

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