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Tenant Coordinator Jobs (NOW HIRING)

The Tenant Experience Coordinator will be the primary point-of-contact with tenants and key external vendors to execute a wide variety of initiatives including amenities, tenant events, vendor ...

As a CBRE Tenant Services Coordinator, you will be responsible for keeping the property organized and ensuring administrative tasks are completed efficiently. This job is part of the Property ...

Reporting to the Assistant Director, Tenant and Aging Services, the Tenant Services Coordinator oversees the operation of the Tenant Services Office. This department helps to provide safe, secure ...

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Tenant Coordinator information

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$64.5K

How much do tenant coordinator jobs pay per year?

As of Aug 6, 2026, the average yearly pay for tenant coordinator in the United States is $50,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $59,500.00 per year, depending on experience, location, and employer.

How does a tenant coordinator typically collaborate with property managers and tenants to resolve maintenance issues?

A Tenant Coordinator acts as a liaison between tenants and property management, ensuring that maintenance requests are communicated clearly and resolved promptly. They are responsible for tracking issues, coordinating with maintenance teams or vendors, and following up with tenants to confirm satisfaction. Effective collaboration involves regular communication, keeping detailed records, and proactively addressing recurring concerns. This role often requires juggling multiple requests at once while maintaining a positive and professional relationship with both tenants and property management.

What is a tenant coordinator?

As a tenant coordinator, your job is to provide administrative support to the property management company or landlord of a commercial property, retail mall, residential apartments, or condominiums. Your main goal is to ensure the property is well-organized. Your responsibilities include handling service requests from renters, entering the requests into computer software, preparing paperwork for audits, and documenting potential liability incidents. Other duties include keeping the lobby and other work areas clean, maintaining information databases, such as employee and customer contact details, and organizing department meetings. You check tenant and contractor Certificates of Insurance to verify that they are compliant with standards, and you make sure that contract and lease administration files are accurate and updated. You are also expected to process accounts receivable, collect W-9 forms from commercial vendors, and prepare invoices for clients.

What are the key skills and qualifications needed to thrive as a tenant coordinator, and why are they important?

To thrive as a Tenant Coordinator, you need strong organizational skills, attention to detail, and a background in property management or real estate, often supported by a relevant degree or experience. Familiarity with property management software, lease administration systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving, and customer service skills help build positive relationships with tenants and address issues efficiently. These competencies are crucial for ensuring tenant satisfaction, smooth property operations, and effective coordination between tenants and property management teams.
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Infographic showing various Tenant Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $50,661 per year, or $24.4 per hour.

Tenant Services Coordinator, Times Square

Breaking Ground

Manhattan, NY • On-site

$19.23/hr

Full-time

Re-posted 2 days ago


Job description

ABOUT US: - We believe that everyone deserves a home!
Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.
But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.
The Times Square offers 652 units of permanent supportive housing to low-income New Yorkers, people living with HIV/AIDS, veterans, and chronically homeless individuals, including some with mental illness. The Center for Urban Community Services provides comprehensive onsite social services, and Breaking Ground coordinates property management services.
The Times Square is Breaking Ground's flagship, supportive housing residence. When Breaking Ground acquired the building in 1991, The Times Square, a former grand hotel was transformed into the largest permanent supportive housing residence in the nation.
Reporting to the Assistant Director, Tenant and Aging Services, the Tenant Services Coordinator oversees the operation of the Tenant Services Office. This department helps to provide safe, secure, and well managed permanent housing and contributes to Breaking Ground's overall mission of ending homelessness by working to build community and to engender tenant interactions with building staff. These goals are achieved through direct client contact, interaction with social services, and collaboration with outside organizations. The Tenant Services Coordinator coordinates program planning, organizes tenant participation in planned activities and workshops, and provides community outreach as needed. The Tenant Services Coordinator works closely with Building Management, Permanent Housing, and partner agencies.
This position has a 35-hour work week. Hours are Monday- Friday, 9.00 am - 5.00 pm, with some evening and weekend flexibility. This position may require travel between 2 building sites in the same borough.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Manage the Tenant Services calendar of events for assigned building sites, maximum of 2 building sites
  • Oversee development and implementation of a wide range of programs and activities for residents
  • Recruit and manage tenant and external volunteer opportunities
  • Perform administrative tasks as needed including monthly building newsletter production, monthly reports, etc.
  • Manage program budget
  • Coordinate with Building Management, partner agencies, other Breaking Ground programs, and outside agencies
  • Liaise with tenants to address needs and concerns as needed
  • Accompany tenants on off-site excursions or events arranged by Breaking Ground
  • Serve as tenant contact for questions and concerns; redirect tenants to appropriate staff; keep social service and building management informed of tenant involvement
  • Perform other duties as assigned

MINIMUM QUALIFICATIONS:
  • Two years of satisfactory full-time work experience in Human Services or related field, or equivalent education and/or related work experience
  • Excellent writing, interpersonal, and organizational skills
  • Ability to multitask and shift easily between tasks
  • Ability to work with diverse population, including persons with chronic mental illness
  • Outgoing and easily approachable nature preferred
  • Bachelor's Degree or equivalent experience
  • Proficiency in using Microsoft Windows, particularly Word Excel, Publisher and Access

EOE/M/F/Vet/Disabled