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Tenant Experience Jobs (NOW HIRING)

CP Group

Tenant Experience Coordinator

Atlanta, GA · On-site

The Tenant Experience Coordinator will be the primary point-of-contact with tenants and key external vendors to execute a wide variety of initiatives including amenities, tenant events, vendor ...

CP Group

Tenant Experience Coordinator

Atlanta, GA · On-site

The Tenant Experience Coordinator will be the primary point-of-contact with tenants and key external vendors to execute a wide variety of initiatives including amenities, tenant events, vendor ...

Synergy

Tenant Experience Coordinator

Boston, MA · On-site

Synergy , a leading Boston commercial real estate firm, seeks a Tenant Experience Coordinator to support the management of an assigned portfolio of properties. This individual will perform the ...

Cressy

Tenant Services Coordinator

Indianapolis, IN · On-site

$40K - $50K/yr

Implement initiatives to enhance tenant experience and satisfaction. * Maintain accurate records of tenant communications, lease agreements, and maintenance activities. * Prepare regular reports for ...

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Tenant Experience information

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$33.5K

$50.7K

$64.5K

How much do tenant experience jobs pay per year?

As of Aug 13, 2026, the average yearly pay for tenant experience in the United States is $50,661.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,500.00 and $59,500.00 per year, depending on experience, location, and employer.

What is the difference between Tenant Experience vs Property Manager?

AspectTenant ExperienceProperty Manager
CredentialsCustomer service, communication skills, sometimes certifications in property managementReal estate licenses, property management certifications
Work EnvironmentFocus on tenant satisfaction, community engagement, and service deliveryOversees property operations, maintenance, leasing, and financials
Employer & IndustryReal estate firms, property management companies, residential communitiesReal estate firms, property management companies, landlords

Tenant Experience roles focus on enhancing tenant satisfaction and engagement, often emphasizing customer service. Property Managers handle the operational and administrative aspects of property management. While both roles are integral to property management, Tenant Experience specialists prioritize tenant relations, whereas Property Managers oversee overall property operations.

What cities are hiring for Tenant Experience jobs? Cities with the most Tenant Experience job openings:
What states have the most Tenant Experience jobs? States with the most job openings for Tenant Experience jobs include:
What job categories do people searching Tenant Experience jobs look for? The top searched job categories for Tenant Experience jobs are:
Tenant Experience jobs near you
Infographic showing various Tenant Experience job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $50,661 per year, or $24.4 per hour.

Tenant Experience Coordinator

CP Group

Atlanta, GA • On-site

Full-time

Re-posted 16 days ago

Job description

About Us

CP Group, a vertically integrated commercial real estate and management firm, has been a leading owner-operator and developer of commercial real estate throughout the Sunbelt since 1986. Today, CP Group is the largest office landlord in Florida, Atlanta's largest private commercial property owner, and in the top 25 of largest office landlords in the United States.

CP Group brings an extensive track record and unparalleled market insight to advance investors' opportunities in the region's most dynamic markets. Headquartered in Boca Raton, Florida, the company has a corporate office in Atlanta and regional offices in Dallas, Denver, Jacksonville, Miami, and Washington DC.

Summary:

The Tenant Experience Coordinator will be the primary point-of-contact with tenants and key external vendors to execute a wide variety of initiatives including amenities, tenant events, vendor outreach and civic partnerships.

Essential Responsibilities:

Customer Service and Communication

  • Serve as liaison between Property Management team and the tenants.
  • Take a leadership role in communicating to/from tenants, vendors, the management team, community representatives, etc.
  • Obtain customized tenant information for points of contact for birthdays, tenant anniversaries, etc.; manage tenant appreciation gifts and recognition.
  • Distribute Welcome Packages for new tenants, to include a pre-determined welcome gift and tenant handbook.
  • Distribute frequent tenant correspondence on the upcoming week's events and activities.
  • Liaison with community businesses to develop discount programs with exclusive offerings for tenants.
  • Distribute flyers to tenants regarding upcoming activities and events.
  • Greet tenants upon arrival daily from 8am - 9am as they enter the building
  • Ensure the amenity guide/brochure is consistently up to date, accessible from the property website, and available in hard copy at the tenant experience desk.
  • Organize annual meetings with individual tenants to discuss concerns and suggestions that can benefit the organization's experience.
  • Create and manage a tenant contact list, circulating a tenant contact form annually to ensure all information remains accurate.
  • Work with Company's Director of ESG to support company health & wellness initiatives; execute and communicate these initiatives at the property-level.
  • Seek community outreach opportunities for tenants to engage with such as annual Toys for Tots holiday drives.

Event Planning

  • Provide ideas, programming, and associated budget numbers for consideration (with the Property Manager) to establish a matrix of events and value-add services, etc. specific to the building's tenant mix
  • Keep record of all tenant events and event attendance and feedback.

Marketing Materials

  • Assist with organizing and distributing a monthly newsletter using a Company-provided template and highlighting amenities, tenant discounts, and building events.
  • Manage Property website, ensuring website and documents within Angus stay updated.
  • Create and distribute news and events.
  • Create and maintain the Company-provided tenant handbook and amenity guide brochure which outlines the contacts, communication tools, maps, Environmental Health initiatives, services, discounts, and amenities offered exclusively to tenants.
  • Design flyers and graphics for upcoming events/promotions.

Qualifications:

  • Minimum of 3-5 years of professional experience in a customer-facing role.
  • Real estate background, with experience in commercial property environments.
  • Hospitality experience strongly preferred, with a demonstrated commitment to high-touch service and relationship management.
  • Prior experience as a Leasing Administrator and/or Sales Associate.
  • Proficient in Social Media, Mailchimp, Canva and PowerPoint.
  • Social Media Experience: Facebook and Instagram business accounts.
  • Ability to work independently, taking ownership over projects.
  • Encompasses impeccable time management and prioritization skills.
  • Strong overall computer skills.
  • Skilled communicator with great interpersonal skills and the ability to build and manage relationships.
  • Excellent writing and grammar skills.
  • Experience working in an account service or customer experience environment

Successful completion of a background screening required

CP Group is an Equal Opportunity

Benefits:

We offer a competitive benefits package, including:

  • Unlimited vacation, summer Fridays, and 9 company holidays
  • Company-paid life and disability insurance
  • Company-subsidized medical, dental, and vision insurance
  • Voluntary insurance including supplemental life insurance, pet insurance, critical illness, accident, hospital, legal, and cancer insurance.
  • 401(k) with company match

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