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Tenant Experience Jobs in Oregon (NOW HIRING)

Meritus Property Group

Porter- Commercial

Portland, OR · On-site

$15 - $18.75/hr

... tenant experience. Commercial Porter Position Summary This position is responsible for maintaining the overall cleanliness, appearance, and professional presentation of multiple assigned commercial ...

Meritus Property Group

Painter

Portland, OR · On-site

$19.25 - $26.50/hr

... tenant experience. Part of the Ethos family of companies, Meritus currently operates retail, commercial, industrial, and multifamily properties in the Portland, Oregon metro area, including the ...

Meritus Property Group

Porter/ Groundskeeper

Portland, OR · On-site

$16.25 - $19/hr

... tenant experience. Part of the Ethos family of companies, Meritus currently operates retail, commercial, industrial, and multifamily properties in the Portland, Oregon metro area, including the ...

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Tenant Experience information

What is the difference between Tenant Experience vs Property Manager?

AspectTenant ExperienceProperty Manager
CredentialsCustomer service, communication skills, sometimes certifications in property managementReal estate licenses, property management certifications
Work EnvironmentFocus on tenant satisfaction, community engagement, and service deliveryOversees property operations, maintenance, leasing, and financials
Employer & IndustryReal estate firms, property management companies, residential communitiesReal estate firms, property management companies, landlords

Tenant Experience roles focus on enhancing tenant satisfaction and engagement, often emphasizing customer service. Property Managers handle the operational and administrative aspects of property management. While both roles are integral to property management, Tenant Experience specialists prioritize tenant relations, whereas Property Managers oversee overall property operations.

What are popular job titles related to Tenant Experience jobs in Oregon?

For Tenant Experience jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Tenant Experience jobs in Oregon look for?

The top searched job categories for Tenant Experience jobs in Oregon are:

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Cities in Oregon with the most Tenant Experience job openings:

Tenant Experience jobs near you

Floating Leasing Consultant

Meritus Property Group

Portland, OR • On-site

$24 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago

Job description

About Meritus Property Group
Meritus is comprised of a committed team of commercial and multi-family management professionals that take great pride in being stewards of the built environment, operating assets efficiently, and providing an outstanding tenant experience.
Meritus currently operates retail, commercial, industrial, and multifamily properties in the Portland, Oregon metro area, including the Willamette Valley and Vancouver, Washington, through the Seattle, Washington metro area.
About this role:
As a leasing agent, you will be the face of Meritus, responsible for attracting and retaining tenants for our portfolio of properties. You will play a vital role in ensuring these properties are fully occupied and tenants are happy with their experience with Meritus.
What you'll do- includes but is not limited to:
  • Conduct property tours and showcase available units to prospective tenants
  • Respond to inquiries from potential tenants and provide information about the property
  • Process rental applications, including conducting background and credit checks
  • Prepare lease agreements and ensure all necessary paperwork is completed accurately
  • Collect rent payments and maintain tenant records in a CMMS (Computerized Maintenance Management System)
  • Coordinate move-in and move-out inspections with tenants
  • Address tenant concerns and maintenance requests in a timely manner
  • Assist with property maintenance, including scheduling repairs and coordinating with vendors
  • Utilize phone etiquette to handle incoming calls and provide excellent customer service
  • Upsell additional services or amenities to current and prospective tenants
  • Maintain positive relationships with tenants to ensure high levels of tenant satisfaction

Please note: this position requires frequent commuting between properties
Qualifications:
  • Strong leasing and sales skills and background
  • Proficient in using CRM and Yardi Voyager software for property management tasks
  • Administrative skills for handling lease agreements, rental applications, and other documentation
  • Excellent customer service skills to effectively communicate with tenants and address inquiries or concerns
  • Knowledge of property maintenance procedures to coordinate repairs and ensure a well-maintained property
  • Ability to upsell additional services or amenities to enhance tenant experience
  • Customer relationship management skills to build positive relationships with tenants and address their needs

Company Benefits:
  • Medical, Dental and Vision insurance
  • Employee rent discounts
  • Paid time off/Holidays
  • Retirement plan
  • Employee Assistance Program
  • Other voluntary insurance programs

The pay range for this role is:
24 - 25 USD per hour (Meritus Property Group)

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