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Temporary Level 1 Help Desk Support Jobs (NOW HIRING)

Zigabyte Corporation

Help Desk Technician (HDI)

Montgomery, AL · On-site

$15.50 - $21/hr

Two + years experience using/supporting one or more of the below systems: * Business and Enterprise ... Current Comptia Security+ (IAT Level II Training) Certification Job Stipulations: * Must be able to ...

Zigabyte Corporation

Help Desk Technician (HDI)

Montgomery, AL · On-site

$15.50 - $21/hr

Two + years experience using/supporting one or more of the below systems: * Business and Enterprise ... Current Comptia Security+ (IAT Level II Training) Certification Job Stipulations: * Must be able to ...

STAR PIPE PRODUCTS, LTD

Help Desk Support Tier 1

Houston, TX · On-site

$20.50 - $27.50/hr

Organizes IT support requests and works to resolve issues and answer questions for the end-user ... Expert level knowledge of computer hardware and troubleshooting and standard desktop software ...

Global Data Systems

Help Desk Support Technician

Lafayette, LA · On-site

$19 - $25.75/hr

... level technical contributions to internal and external incidents. Demonstrate and maintain basic knowledge and certification across at least one technology. Work independently, as well as, with other ...

TEKsystems

Help Desk Role

Kansas City, MO

$34.46/hr

... support tools Experience Level Intermediate Level Job Type & Location This is a Contract position ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

RIVIDIUM

Cloud Service Desk Engineer

Washington, DC · On-site

$120K - $145K/yr

... level escalated service desk support for cloud/endpoint issues, device enrollment, compliance ... tier 1 help desk. Primary Responsibilities: * Provide technical leadership within assigned ...

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Temporary Level 1 Help Desk Support information

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How much do temporary level 1 help desk support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for temporary level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Temporary Level 1 Help Desk Support vs Temporary Network Technician?

AspectTemporary Level 1 Help Desk SupportTemporary Network Technician
CertificationsCompTIA A+, basic troubleshootingCompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, call centers, remote supportNetwork labs, server rooms, on-site troubleshooting
Industry UsageIT support, customer service rolesNetwork infrastructure, enterprise IT

Temporary Level 1 Help Desk Support primarily handles end-user issues, basic troubleshooting, and remote support, while Temporary Network Technicians focus on network hardware, configurations, and infrastructure. Both roles require foundational certifications, but the Network Technician role involves more specialized networking skills. Understanding these differences helps employers and job seekers identify the right temporary position based on skills and work environment.

Can you get a Temporary Level 1 Help Desk Support job with no experience?

Temporary Level 1 Help Desk Support roles often require basic technical knowledge and customer service skills but may not require prior experience. Entry-level positions typically focus on training and may accept candidates with little or no professional help desk experience, especially if they have relevant certifications like CompTIA A+ or strong problem-solving abilities.

What is temporary level 1 help desk support?

Temporary Level 1 Help Desk Support is an entry-level IT support role responsible for assisting users with basic technical issues, such as password resets, software troubleshooting, and hardware problems. It typically involves using ticketing systems, remote support tools, and requires good communication skills; the position is often short-term or seasonal.

What cities are hiring for Temporary Level 1 Help Desk Support jobs?

Cities with the most Temporary Level 1 Help Desk Support job openings:

What are the most commonly searched types of Level 1 Help Desk Support jobs?

The most popular types of Level 1 Help Desk Support jobs are:

Temporary Level 1 Help Desk Support jobs near you

Help Desk Technician (HDI)

Zigabyte Corporation

Montgomery, AL • On-site

$15.50 - $21/hr

Full-time

Re-posted 23 days ago

Job description

Job Summary:
The Field Assistance Services (FAS) team is located at Gunter AFB, Alabama. It is a high-ops tempo support service desk responsible for providing 24/7/365 help desk support for a multitude of Air Force systems and serves as the initial contact for reporting technical issues for field users worldwide. FAS Team members will be expected to support 24-hour operations.
Responsibilities:
  • Provide help desk support for all supported applications via phone/email.
  • Troubleshoot/diagnose customer technical issues using all available resources
  • Collect necessary information from customers to effectively escalate unresolved issues if needed.
  • Thorough documentation within Remedy Ticket Management System.
  • Provide Cradle-to-Grave follow-through on tickets ensuring attention to detail.
  • Maintain current knowledge of relevant technologies.
  • Additional responsibilities as assigned by management.

Required Skills/Abilities:
  • Four + years providing effective customer service or help desk support to external customers.
  • Current Comptia Security+ (IAT Level II Training) Certification
  • Experience in providing advanced technical support and troubleshooting complex network, desktop and/or systems hardware and software.
  • Excellent communication and problem-solving/trouble shooting skills.
  • Willing to work overtime, holidays, and weekends when necessary.
  • Must be a U.S. Citizen and be able to obtain and maintain a Secret-Level clearance.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent time management skills and attention to detail.
  • Ability to prioritize tasks and to delegate them when appropriate.
  • Ability to function well in a high-paced and at times stressful environment.
  • Strong analytical and problem-solving skills.

Desired Skills/Experience:
  • Associate degree preferred, or the equivalent combination of education, technical certifications, training, or work experience.
  • Two + years experience using/supporting one or more of the below systems:
    • Business and Enterprise System Product Innovation (BESPIN) applications
    • Cargo Movement Operations System (CMOS)
    • Logistics Module (LOGMOD)
    • Integrated Maintenance Data System (IMDS)
    • Air University/Digital Air University

Minimum Education:
  • At least four years related experience in customer service required.
  • Current Comptia Security+ (IAT Level II Training) Certification

Job Stipulations:
  • Must be able to work any shift - this is a 24/7/365 helpdesk
  • Must be able to obtain and keep a secret level clearance

Physical Requirements:
  • Prolonged periods of sitting at a desk and working on a computer.

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