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Temporary Level 1 Help Desk Support Jobs (NOW HIRING)

SteerBridge

Tier 1 Help Desk Technician

El Paso, TX · On-site

$18 - $24.50/hr

As a Tier 1 Help Desk Technician, you will assist in operating an environment for managing incidents, problems, and service requests for end-users, ensuring effective communication and resolution.

MV Transportation

IT Help Desk Support

Kent, WA

$37.80 - $40.95/hr

... Level Agreements (SLA). This includes, but not limited to, desktop and server repair, network ... Support of analog, Digital, or VOIP telephone System, T-1, fax and DSL lines. * Responsible for ...

Global Data Systems

Help Desk Support Technician

Lafayette, LA · On-site

$19 - $25.75/hr

... level technical contributions to internal and external incidents. Demonstrate and maintain basic knowledge and certification across at least one technology. Work independently, as well as, with other ...

nLeague Services

Help Desk Representative

Nashville, TN · On-site

$17 - $21.75/hr

Provide Tier 1 technical support by phone, email, and service portal. * Troubleshoot common hardware, software, Windows, Microsoft 365, Outlook, account, access, connectivity, printer, and ...

New

TEKsystems

Level One Desktop Support

Burlington, NJ · On-site

$16 - $22/hr

This is an elevated desktop support role -- not a traditional help desk position. The technician ... If eligible, the benefits available for this temporary role may include the following: * Medical ...

Kane is Able

Sr. Help Desk Support Technician

Delanco, NJ · On-site

$65K - $68K/yr

The Sr. Help Desk Support Technician or Sr. IT Warehouse Support Technician maintains and support ... * 1+ year of IT support experience * Working knowledge of: * Microsoft Windows 10 and Microsoft ...

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How much do temporary level 1 help desk support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for temporary level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Temporary Level 1 Help Desk Support vs Temporary Network Technician?

AspectTemporary Level 1 Help Desk SupportTemporary Network Technician
CertificationsCompTIA A+, basic troubleshootingCompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, call centers, remote supportNetwork labs, server rooms, on-site troubleshooting
Industry UsageIT support, customer service rolesNetwork infrastructure, enterprise IT

Temporary Level 1 Help Desk Support primarily handles end-user issues, basic troubleshooting, and remote support, while Temporary Network Technicians focus on network hardware, configurations, and infrastructure. Both roles require foundational certifications, but the Network Technician role involves more specialized networking skills. Understanding these differences helps employers and job seekers identify the right temporary position based on skills and work environment.

Can you get a Temporary Level 1 Help Desk Support job with no experience?

Temporary Level 1 Help Desk Support roles often require basic technical knowledge and customer service skills but may not require prior experience. Entry-level positions typically focus on training and may accept candidates with little or no professional help desk experience, especially if they have relevant certifications like CompTIA A+ or strong problem-solving abilities.

What is temporary level 1 help desk support?

Temporary Level 1 Help Desk Support is an entry-level IT support role responsible for assisting users with basic technical issues, such as password resets, software troubleshooting, and hardware problems. It typically involves using ticketing systems, remote support tools, and requires good communication skills; the position is often short-term or seasonal.

What cities are hiring for Temporary Level 1 Help Desk Support jobs?

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The most popular types of Level 1 Help Desk Support jobs are:

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Temporary Level 1 Help Desk Support jobs near you

Help Desk Support Technician

Northbrook, IL • On-site

Old World Industries
See more jobs at Old World Industriesexternal

$53K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Key responsibilities

  • Provide technical support for hardware, software, and network issues to end-users.

  • Set up, maintain, and upgrade computers, peripheral devices, and software applications.

  • Respond to service requests, track issues using help desk systems, and collaborate with team members and vendors to resolve technical problems.

Job description

Position Purpose:
Serve as the primary point of contact for end-users, providing responsive technical support for hardware, software, and network issues. This role ensures operational efficiency by managing service requests, maintaining user accounts, and supporting a hybrid workforce environment.
Duties, Tasks, and Responsibilities:
  • Work Arrangement: This is a hybrid role, requiring a minimum of 3+ days in-office per week.
  • Provide general troubleshooting and problem resolution of all end-user hardware and software issues.
  • Set up and maintain computers, laptops, and peripheral devices.
  • Respond to service requests, telephone calls, and email, using the help desk system to track and monitor problems and requests, ensuring a timely resolution.
  • Maintain Microsoft Active Directory and Entra ID (Azure AD) infrastructure by on-/off-boarding users and properly allocating permissions and managing security.
  • Install new computer and peripheral devices such as docking stations, printers, scanners, etc. and perform upgrades to existing systems by installing new hardware and software applications.
  • Recommend, plan, and execute Microsoft Windows, Microsoft Office/365, and other software upgrades and computer system configurations.
  • Manage projects related to upgrades.
  • Work with team members in a collaborative environment to troubleshoot issues, also work with vendors until computing and technical issues are resolved.
  • Document internal procedures and create, maintain, and improve technical documentation.
  • Responsible for maintaining the ITIL system of record, Freshservice.
  • Provide remote assistance for end-users and assist with the onboarding of new users.
  • Perform related duties as assigned.

Education, Skills and Abilities
  • Experience: 3+ years of experience in a technical support or help desk is required.
  • Language: Bilingual proficiency in Spanish and English is highly preferred.
  • Certifications: Various IT certifications (e.g., CompTIA A+, Network+, or Microsoft 365 Certified) are preferred.
  • Technical Knowledge: Solid understanding of Microsoft operating systems, including advanced configuration and troubleshooting.
  • Networking: Solid understanding of networking concepts and how to troubleshoot networking issues.
  • Modern Tools: Experience with Freshservice or similar ITIL service management platforms.
  • Physical Requirements: Ability to lift and move computer equipment weighing up to 20 pounds.
  • Communication: Good communication/support skills and an understanding of what it takes to provide good technical support to both local and remote users.
  • Organization: Self-motivating and well-organized to ensure that tickets and projects are completed with minimal supervision.

This opportunity offers a competitive benefits package including:
  • Medical, dental, and vision coverage with wellness benefits
  • Company-matching 401(k) plan
  • Company-paid life insurance and accidental death & dismemberment benefits
  • Company-paid identity theft insurance
  • Company-paid disability
  • Flexible spending and health savings accounts
  • Company-paid employee assistance program
  • Paid time off and paid holidays
  • Additional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance

Old World Industries is among the largest privately held companies competing in the automotive aftermarket today. Built upon a 50-year history of ingenuity, the Northbrook, Illinois-based company is transforming the automotive, commercial and chemical industries that keep the world moving forward. Old World's brands include a full line of PEAK® Performance Automotive Aftermarket Products including Antifreeze/Coolant, Washer Fluid, Lighting and Wiper Blades; BlueDEF® Diesel Exhaust Fluid and Equipment; FINAL CHARGE® PRO-SERIES Heavy Duty Extended Life Coolant, Fleet Charge® SCA Precharged Heavy Duty Coolant and Thermal Charge® Heat Transfer Fluid.

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