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Temporary Level 1 Help Desk Support Jobs (NOW HIRING)

The Tier 1 Help Desk Support Team serves as the first point of contact for end users requiring ... Maintain compliance with Service Level Agreements (SLAs), document support activities, and support ...

Help Desk Support Technician (Level II)

Dallas, TX · On-site

$19.75 - $26.75/hr

K2 Staffing is a growing Managed IT Services provider in Dallas, TX, seeking a skilled Help Desk Support Technician (Level II) to join their team. This role is ideal for an IT professional with hands ...

SOSi is seeking a Help Desk Support Engineer to provide technical assistance and support to end ... Establish a structured workflow for tracking Service Level Agreement (SLA) adherence, integrating ...

... support team. Experience Level Entry Level Job Type & Location This is a Contract position based ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

HELP DESK SUPPORT 3

Ventura, CA · On-site

$65K - $80K/yr

The Help Desk Support 3 specialist provides essential Tier 1 technical assistance to NAVFAC Cloud ... Escalate unresolved Tier 1 issues to higher-level support teams (Tier 2 or Tier 3) when initial ...

HELP DESK (SUPPORT I)

Edmond, OK · On-site

$15 - $20.25/hr

Provide first level of support and response for employees. Provide assistance to technicians and engineers. Help Desk is responsible for creating support tickets, answering, commenting and replying ...

Help Desk Support: * Provide Level 1 and Level 2 support for Credit Union employees via phone, email, and ticketing system. * Troubleshoot and resolve issues related to Windows-based systems ...

Provides 1st line technical support; answering support queries via phone and Help Desk ticket system. * Maintains a high degree of customer service for all support queries and adhere to all service ...

Tier 1 Help Desk Technician

El Paso, TX · On-site

$18 - $24.50/hr

As a Tier 1 Help Desk Technician, you will assist in operating an environment for managing incidents, problems, and service requests for end-users, ensuring effective communication and resolution.

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Temporary Level 1 Help Desk Support information

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How much do temporary level 1 help desk support jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for temporary level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Temporary Level 1 Help Desk Support vs Temporary Network Technician?

AspectTemporary Level 1 Help Desk SupportTemporary Network Technician
CertificationsCompTIA A+, basic troubleshootingCompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, call centers, remote supportNetwork labs, server rooms, on-site troubleshooting
Industry UsageIT support, customer service rolesNetwork infrastructure, enterprise IT

Temporary Level 1 Help Desk Support primarily handles end-user issues, basic troubleshooting, and remote support, while Temporary Network Technicians focus on network hardware, configurations, and infrastructure. Both roles require foundational certifications, but the Network Technician role involves more specialized networking skills. Understanding these differences helps employers and job seekers identify the right temporary position based on skills and work environment.

Can you get a Temporary Level 1 Help Desk Support job with no experience?

Temporary Level 1 Help Desk Support roles often require basic technical knowledge and customer service skills but may not require prior experience. Entry-level positions typically focus on training and may accept candidates with little or no professional help desk experience, especially if they have relevant certifications like CompTIA A+ or strong problem-solving abilities.

What is temporary level 1 help desk support?

Temporary Level 1 Help Desk Support is an entry-level IT support role responsible for assisting users with basic technical issues, such as password resets, software troubleshooting, and hardware problems. It typically involves using ticketing systems, remote support tools, and requires good communication skills; the position is often short-term or seasonal.

What cities are hiring for Temporary Level 1 Help Desk Support jobs?

Cities with the most Temporary Level 1 Help Desk Support job openings:

What are the most commonly searched types of Level 1 Help Desk Support jobs?

The most popular types of Level 1 Help Desk Support jobs are:

Help Desk Support Specialist

Middleground It

Chicago, IL • On-site

Full-time

Re-posted 3 days ago


Job description

We are a small and rapidly growing IT Managed Service Provider located in the Loop. We provide outsourced IT services to clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, Federal Government, and many more. We are very fast paced and this position requires quick thinking and a "can do" attitude. We are looking for an eager, hungry, and motivated individual for full time salaried employment who is willing to work hard and be a team player.
In this help desk support specialist opportunity, the ideal candidate will be responsible for providing Windows based technical support to end-users on a variety of issues under the guidance of senior engineers. Most technical support will be either from our office or on-site at client locations in the Chicago area. This support will involve responding to telephone calls and e-mails and then identifying, researching, and resolving technical problems with Microsoft Windows related software and PC Hardware.
This role will provide help desk coverage for 40 hours a week, with occasional after hours or weekend scheduled work and upgrades.
The duties of the Help Desk Support Specialist position include, but are not limited to the following:
-Provide local and telephone technical support to over 1000 end users
-Utilize the Connectwise ticketing system
-Deploy computers and peripherals (computers, monitors, printers, etc.)
-Install software packages on PC's and Laptops
-Upgrade hardware on PC's & Laptops
-Troubleshoot software applications
-Create and maintain detailed documentation in our software (instruction guides, policies, procedures)
-Manage document library and inventory of assets
-Support senior engineers
Qualifications:
-Preferred Bachelors or Associates degree/or equivalent experience
Physical Requirements:
-Ability to lift and carry up to 75 lbs
Required Skills:
-1 year Experience with Microsoft Windows 7/8/10
-1 year Experience with Microsoft Office 2010/2013 (Specifically MS Outlook, Word & Excel)
-1 year Experience with setting up, configuring & troubleshooting PC & Laptop Hardware
-Knowledge of basic Microsoft Windows Server 2008/2012
-Knowledge of basic TCP/IP Networking
-Knowledge of Office365
-Knowledge of ticketing systems (Connectwise a huge plus)
-Troubleshooting experience with Printers/Scanners
-Understanding of Internet applications IE, Firefox, HTML and Internet protocols
-Reliable, enthusiastic individual with great phone etiquette
-Professional appearance and behavior, including punctuality
-Excellent written and oral communication skills
-Hungry desire to succeed and vastly improve IT skills
-Ability to work unsupervised and make good use of free time when no help desk is needed
Preferred Skills:
-Apple Mac OSX experience a plus
-4-year degree in IT/CS a plus
Compensation:
You will learn an immense number of things at our company. You will be trained on the latest and greatest technologies and be exposed to many new challenges.
Your skills will be tested. Background will be checked. Drug testing may be requested.
Please send your resume and contact information, and one recent IT project you completed. Failure to follow directions will result in the deletion of your email.
This will be a W2 salary position.
Passionate and forward thinking group of IT professionals
EOE
Ideal candidate will live close to the downtown Chicago
Please, no recruiters.
**posting will be deleted only once the position has been filed. if posting still up, job still available**