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Temporary Level 1 Help Desk Support Jobs (NOW HIRING)

New Hope

Help Desk Support Technician

Rock Hill, SC · On-site

$16.75 - $22.75/hr

Serve as the highest level of escalation for complex technical and infrastructure issues ... The Help Desk Support Technician must demonstrate competence in the following areas:

Veredus - DC

Teir 1 Help Desk

Herndon, VA

$20.50 - $27.75/hr

The Service Desk provides 7x24x365 support including weekends and holidays. Roles and ... US Citizenship required A high school diploma or GED are required. 1 - 2 years of help desk or ...

Data Systems Integration Group

Help Desk support

Denver, CO · On-site

$21 - $28.75/hr

Scope of Work CDEC shall be hiring one individual as an IT Support Specialist to provide technical ... Helpdesk and Jira. Responsibilities include: managing the support emails and calls from internal ...

TEKsystems

Help Desk Technician

Rochester, NY

$24 - $28/hr

... a Level 1 Help Desk Technician to join a small, high-volume support team. This is a great ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

SNI Technology

Help Desk Support Lead

Woodland Park, CO · On-site

$70K - $75K/yr

HELP DESK SUPPORT LEAD The Help Desk Support Lead will be the escalation point supporting the IT Operations Team by resolving escalated tickets, providing technical assistance, troubleshooting ...

SecuriGence

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

Overview Tier 1 Help Desk Analyst Arlington, VA Are you ready to enhance your skills and build your ... next level! We deliver essential technological services to our customers in support of their ...

RICEFW Technologies,Inc

Help Desk Support I

Denver, CO · On-site

$20.50 - $27.75/hr

... 1 contractor for no more than 40 hours per week, Mon - Fri and up to a maximum of 4 months for ... level commitments. SCOPE The Vendor shall be responsible for providing qualified candidates to:

Trigyn Technologies

Help Desk Analyst Level 1

Baltimore, MD

$20.25 - $27.75/hr

In Europe our operations are supported from Solothurn, Switzerland. Our Global Development Center ... Trigyn's Direct Government Client has an immediate need for Help Desk Analyst who can work onsite ...

Alliance Bank Central Texas

IT Help Desk Support

Waco, TX · On-site

$55K/yr

Alliance Bank Central Texas is hiring a Help Desk Support professional to deliver dependable, hands ... You'll also spend time preparing new-hire setups so employees can be productive from day one. The ...

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Temporary Level 1 Help Desk Support information

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How much do temporary level 1 help desk support jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for temporary level 1 help desk support in the United States is $20.84, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.08 per hour, depending on experience, location, and employer.

What is the difference between Temporary Level 1 Help Desk Support vs Temporary Network Technician?

AspectTemporary Level 1 Help Desk SupportTemporary Network Technician
CertificationsCompTIA A+, basic troubleshootingCompTIA Network+, Cisco CCNA (preferred)
Work EnvironmentHelp desk, call centers, remote supportNetwork labs, server rooms, on-site troubleshooting
Industry UsageIT support, customer service rolesNetwork infrastructure, enterprise IT

Temporary Level 1 Help Desk Support primarily handles end-user issues, basic troubleshooting, and remote support, while Temporary Network Technicians focus on network hardware, configurations, and infrastructure. Both roles require foundational certifications, but the Network Technician role involves more specialized networking skills. Understanding these differences helps employers and job seekers identify the right temporary position based on skills and work environment.

What cities are hiring for Temporary Level 1 Help Desk Support jobs? Cities with the most Temporary Level 1 Help Desk Support job openings:
What are the most commonly searched types of Level 1 Help Desk Support jobs? The most popular types of Level 1 Help Desk Support jobs are:
Temporary Level 1 Help Desk Support jobs near you
Help Desk Support Technician

Help Desk Support Technician

New Hope

Rock Hill, SC • On-site

$16.75 - $22.75/hr

Other

Re-posted 5 days ago

Job description

Since our opening in 1987, New Hope Treatment Centers has been a welcoming place for young people in moments of crisis. The Help Desk Technician serves as the first point of contact for employees seeking technical assistance and support. This role is responsible for providing timely, customer-focused technical support for hardware, software, account access, and basic network issues while ensuring minimal disruption to daily operations and client care services.

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

  • Serve as the highest level of escalation for complex technical and infrastructure issues.
  • Maintain and optimize server, network, cloud, and cybersecurity environments.
  • Administer Microsoft 365, Azure,
  • Support Barracuda disaster recovery systems.
  • Monitor system health, security alerts, and infrastructure performance.
  • Help with incident response efforts for critical outages, cybersecurity threats, and operational disruptions.
  • Support server environments, virtualization platforms, storage systems, and network infrastructure.
  • Maintain IT standards, procedures, documentation, and disaster recovery plans.
  • Participate in IT strategic planning, budgeting, and technology improvement initiatives.
  • Conduct security assessments, vulnerability remediation, and compliance monitoring activities.
  • Provide technical leadership and mentorship to Help Desk I and II staff.
  • Implement automation and process improvements to enhance operational efficiency.
  • Ensure compliance with HIPAA, Joint Commission, and organizational cybersecurity policies.
  • Maintain Microsoft Active Directory users, Groups, Policies and share folders 
Competencies

The Help Desk Support Technician must demonstrate competence in the following areas:

  • Infrastructure Administration
  • Cybersecurity & Risk Management
  • Strategic Thinking
  • Advanced Troubleshooting
  • Technical Leadership
  • Systems Engineering
  • Communication Skills
  • Analytical Skills
  • Compliance Awareness
  • Project Management
Minimum Qualifications
  • Must be at least 21 years of age.
  • Relevant degree or certifications in Information Technology, Computer Science, Cybersecurity, or related field or equivalent experience required.
  • 5+ years of advanced systems administration or infrastructure support experience.
  • Ability to pass required background checks, drug screening and any state-mandate employment clearances.
Preferred Qualifications
  • Strong analytical and troubleshooting abilities.
  • Experience supporting healthcare or behavioral health organizations.
  • Experience with Microsoft Azure, Microsoft 365 administration, virtualization, and cybersecurity tools.
  • Knowledge of HIPAA compliance and healthcare IT security requirements.

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