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Telephone Customer Service Jobs (NOW HIRING)

System One

Customer Service Rep II

Indianapolis, IN · On-site

$20/hr

Minimum of 1 year of contact center experience or telephone customer service experience * Ability to obtain a Public Trust Security clearance, including a credit check and background investigation

System One

Customer Service Rep II

Indianapolis, IN · On-site

$20/hr

Minimum of 1 year of contact center experience or telephone customer service experience * Ability to obtain a Public Trust Security clearance, including a credit check and background investigation

Mindlance

Customer Service Rep. III

$16.50 - $22.25/hr

Call Center/Customer Service Specialist The main function of a call center/customer service ... Call center / telephone customer support experience * Previous healthcare, medical or laboratory ...

Mindlance

Customer Service Rep. III

Indianapolis, IN · On-site

$15.25 - $20.75/hr

Call Center/Customer Service Specialist The main function of a call center/customer service ... Call center / telephone customer support experience. Previous healthcare, medical or laboratory ...

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Telephone Customer Service information

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$26

How much do telephone customer service jobs pay per hour?

As of Jun 29, 2026, the average hourly pay for telephone customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How can I make $2000 a week working from home?

A Telephone Customer Service representative can potentially earn $2000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or sales. Some roles offer performance-based bonuses or commissions that can increase earnings. Achieving this income level often requires consistent effort, excellent communication skills, and possibly working overtime or multiple shifts.

What are telephone customer service representatives?

Telephone customer service representatives are professionals who assist customers over the phone by answering questions, resolving issues, processing orders, and providing information about products or services. They are the first point of contact for many businesses and play a key role in ensuring customer satisfaction. These representatives use communication and problem-solving skills to address customer needs efficiently and maintain a positive company image. They may work in call centers or remotely, handling a variety of inquiries and concerns.

What are some common challenges faced by Telephone Customer Service representatives, and how can they be managed effectively?

Telephone Customer Service representatives often encounter challenges such as handling difficult or upset customers, managing high call volumes, and resolving complex issues quickly. To manage these challenges, it's important to develop strong communication and active listening skills, remain patient and empathetic, and utilize any scripts or knowledge bases provided by the company. Support from supervisors and collaboration with team members can also help in sharing solutions and best practices, making the work environment more supportive and efficient.

How much does Amazon remote customer service pay?

Amazon remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a home environment.

What are the key skills and qualifications needed to thrive as a Telephone Customer Service Representative, and why are they important?

To thrive as a Telephone Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is essential. Patience, active listening, and a calm demeanor are standout soft skills for handling diverse customer interactions. These skills ensure efficient issue resolution, customer satisfaction, and a positive company image.

What job makes $10,000 a month without a degree?

In the field of telephone customer service, earning $10,000 a month is uncommon without advanced skills or management roles. High earnings typically require experience, specialized knowledge, or supervisory positions, which may involve additional certifications or training. Most entry-level customer service roles pay significantly less, but some senior or team leader positions can approach higher salaries with bonuses and commissions.

What is the difference between Telephone Customer Service vs Call Center Representative?

AspectTelephone Customer ServiceCall Center Representative
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentOffice or remote; direct customer interaction via phoneCall centers; high-volume inbound/outbound calls
Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, sales, customer support
Search & Comparison IntentCustomer service roles involving phone supportCall center jobs focusing on high call volume

While both roles involve phone-based customer interactions, Telephone Customer Service emphasizes personalized support and problem-solving, often in a one-on-one setting. Call Center Representatives typically handle high call volumes, focusing on efficiency and standardized responses. Both roles require similar skills and credentials but differ mainly in work environment and scope of interaction.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or team leaders, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.
More about Telephone Customer Service jobs
What cities are hiring for Telephone Customer Service jobs? Cities with the most Telephone Customer Service job openings:
What states have the most Telephone Customer Service jobs? States with the most job openings for Telephone Customer Service jobs include:
What job categories do people searching Telephone Customer Service jobs look for? The top searched job categories for Telephone Customer Service jobs are:
Telephone Customer Service jobs near you
Infographic showing various Telephone Customer Service job openings in the United States as of June 2026, with employment types broken down into 72% Full Time, 18% Part Time, 5% Temporary, and 5% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Rep II

Customer Service Rep II

System One Holdings, LLC

Indianapolis, IN • On-site

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 14 days ago

Job description

Job Title: Customer Service Rep
Location: Indianapolis, IN (onsite)
Type: Contract
Compensation: $20/HR
Security Clearance: Public Trust
Responsibilities
  • Provide excellent customer service by answering a variety of calls and emails from the lending industry and the public on FHA guidelines and procedures
  • Use mortgage industry knowledge to locate answers in a knowledge database to acknowledge client requests
  • Follow standard operating procedures for various topics, systems, and contact channels
  • Document all contacts in a database
  • Keep up to date on FHA mortgage processes and procedures

Requirements
  • High School diploma or General Educational Development (GED) certificate
  • Minimum of 2 years of mortgage origination experience (e.g. loan originator, loan processor, junior underwriter, loan officer)
  • Minimum of 1 year of contact center experience or telephone customer service experience
  • Ability to obtain a Public Trust Security clearance, including a credit check and background investigation
  • Ability to navigate multiple computer systems and applications and utilize search tools
  • Excellent time management skills and dependability
  • Strong written and verbal communication skills, including telephone etiquette
  • Keyboarding proficiency of at least 40 words per minute
  • Bilingual in English and Spanish - verbal and written

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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