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Telecommunication Manager Jobs (NOW HIRING)

Senior Telecommunication Engineer

Austin, TX

$103K - $142K/yr

Develops and analyzes telecommunications management reports to inform and support customers and inform management as requested Reviews, develops, implements and evaluates policies, processes and ...

Responsibilities The Telecommunications Compliance Manager will manage NWN's telecommunications regulatory compliance process for the organization. Reporting directly to the Director of Accounting ...

Managing small to large sized projects of 5 or more persons at one or more locations. * Conferring ... Ability to pass basic telecommunication knowledge test * Consistently report to work on time, work ...

... Telecommunication Management System (TMS) including Call Accounting system, Global Positioning Services support and associated equipment included in other systems (e.g. Radio, wireless, paging ...

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Telecommunication Manager information

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$40K

$93.3K

$133K

How much do telecommunication manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for telecommunication manager in the United States is $93,261.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecommunication Manager, and why are they important?

To thrive as a Telecommunication Manager, you need a strong background in network infrastructure, telecommunications systems, and project management, often supported by a degree in information technology or a related field. Familiarity with tools like VoIP platforms, network monitoring software, and certifications such as CCNA or CompTIA Network+ are typically required. Leadership, problem-solving, and effective communication are crucial soft skills for managing teams and coordinating with other departments. These abilities ensure reliable telecommunications operations, minimize downtime, and support organizational connectivity and growth.

What is the difference between Telecommunication Manager vs Network Administrator?

AspectTelecommunication ManagerNetwork Administrator
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like Cisco CCNA, CompTIA Network+Bachelor's degree in computer science, IT, or related; certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentOversees telecommunication systems, manages vendors, and plans infrastructure in corporate or service provider settingsMaintains and troubleshoots computer networks, manages network hardware and software in organizations
Employer & Industry UsageTelecom companies, large corporations, service providersBusinesses, IT firms, organizations with internal networks

While both roles require similar certifications and work in technology environments, a Telecommunication Manager focuses on managing telecommunication systems and vendor relationships, whereas a Network Administrator handles day-to-day network operations and troubleshooting.

What are some common challenges Telecommunication Managers face when overseeing a diverse team of technicians and engineers?

Telecommunication Managers often encounter challenges related to coordinating communication and workflows among a diverse team with varying technical specializations. Balancing project deadlines with ongoing maintenance, ensuring clear communication, and resolving technical issues promptly can be demanding. Additionally, staying updated with rapid technological advancements and implementing new systems while minimizing disruptions requires strong leadership and adaptability. Effective managers foster collaboration and provide continuous training opportunities to help their teams succeed.

What does a Telecommunication Manager do?

A Telecommunication Manager oversees the installation, maintenance, and operation of communication systems within an organization, such as phone networks, internet connections, and data transmission lines. They ensure that these systems are reliable, secure, and up-to-date to meet business needs. Their responsibilities include managing staff, budgeting for telecommunication projects, troubleshooting issues, and collaborating with vendors. Telecommunication Managers play a key role in maintaining seamless internal and external communications for a company.
More about Telecommunication Manager jobs
What cities are hiring for Telecommunication Manager jobs? Cities with the most Telecommunication Manager job openings:
What are the most commonly searched types of Telecommunication jobs? The most popular types of Telecommunication jobs are:
What states have the most Telecommunication Manager jobs? States with the most job openings for Telecommunication Manager jobs include:
Telecommunications Manager

$63K - $68K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

Telecommunications Manager
Position Summary
Under the general direction of the Police Chief, is responsible for managing, supervising, and directing the activities of the telecommunications division. Oversees all staff, systems, applications, and computers within the center.
Job Responsibilities
Essential Functions: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Essential duties and responsibilities may include, but are not limited to, the following:
  • Oversees the 24-hour Live Oak Emergency Communications Center; manages assigned staff and functions. Recommends new hires, terminations, and disciplinary actions.
  • Sets goals and objectives for team members; Prepares, modifies, and oversees shift schedules; assigns work and delegates responsibilities; monitors progress; oversees and conducts quality assurance program by reviewing telecommunication entries and listening to call recordings to ensure information meets Department of Public Service standards; hires, trains, coaches, appraises, and rewards assigned staff; oversees staff development and engagement activities; and responds appropriately to employee complaints and issues.
  • Oversees and participates in the development and administration of the annual budget; prepares funding proposals; participates in the forecast of funds needed for staffing, equipment, materials, and supplies.
  • Formulates and reviews policies and procedures, in consultation and assistance with the Chief of Police that govern the activities and specific tasks within the Emergency Communications Center.
  • Serves as Terminal Agency Coordinator (TAC); inspects, tests, and maintains all technology required to perform daily tasks; notifies appropriate supervisors and vendors of system issues; orders supplies and makes purchases; manages the Communications budget; prepares reports and reconciles purchases.
  • Maintains knowledge and understanding of best practices, trends, laws, and issues affecting public safety communication; attends training and accreditation to maintain all required certifications and licensing; monitors the certifications of EOC staff and schedules trainings as needed; attends and participates in various meetings.
  • Performs other duties as required or assigned.
Job Requirements
Knowledge of –
  • Supervisory methods and techniques.
  • Local street names, businesses, landmarks, and geography.
  • Texas Law Enforcement Telecommunication System (TLETS) and National Law Enforcement Telecommunication System (NLETS) rules and regulations governing operation of teletype transmitting and receiving.
  • CJIS rules and regulations.
  • Pertinent Federal, State, and local laws, codes, and safety regulations.
  • CAD/RMS systems for Police and Fire.
  • Customer service principles, practices, and etiquette.
  • Record keeping, report preparation, filing methods, and records.
  • General office policies and procedures; computers and general office equipment.
Skill in –
  • Effectively directing, training, developing, and motivating assigned staff.
  • Analyzing situations; adapting a quick, effective, and reasonable course of action; and maintaining composure in stressful situations.
  • Organizing, assigning, monitoring, and evaluating the work of others
  • Solving problems and prioritizing tasks rapidly.
  • Setting priorities to meet deadlines.
  • Preparing accurate reports and statements.
  • Establishing and maintaining strong working relationships.
  • Effectively communicating both orally and in writing.
  • Making presentations to groups and organizations.
  • Maintaining accurate records.
  • Operating multiline phone system, radio and electronic data communications systems, computers, and related software.
Education and Experience:
High school diploma or GED equivalent and three (3) years of increasingly responsible experience as a public safety dispatcher; OR an equivalent combination of education, training, and experience.
Licenses, Certifications, and Equipment:
Must possess an Advanced Telecommunications certification.
Must possess TCIC/TLETS Full access Certification.
Must possess CPR and TCPR certified.
Must possess CJIS Level 3 Certification.
Must possess NENA Center Manager Certification.
Must have successfully completed Federal Emergency Management Agency (FEMA) ICS 300 and 400, or ability to complete within six (6) months of hire.
Valid state driver’s license.
Work is performed in a high-volume call center. Operates multiline phone systems, radios, standard office equipment such as personal computer and related software, fax machine, and copy machine.
Starting Salary:
$63,738 - $68,640 annually (depending on qualifications) - Step increase after successful six-month probation.
Benefits:
Education Assistance, Annual Step Increases, Paid Vacation, Sick Leave, (12) Holidays, (1) Floating Holiday and Longevity Day, Health, Dental (DHMO Plan) and Basic Life, LTD amp; AD amp;D paid at 100% for employee along with 45% dependent coverage. Voluntary plans Vision, Additional Life/AD amp;D, STD and FSA. Retirement Plan - Texas Municipal Retirement System (TMRS) The City matches two to one. An employee becomes vested with the City at five years unless eligible for prior year service credit.
Closing Date:
Open until filled
The City of Live Oak is an equal-opportunity employer.