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Online Telecommunication Jobs (NOW HIRING)

Description The Telecommunication Specialist provides day-to-day support, coordination, and maintenance of enterprise telecommunications systems and services. This role assists with telecom ...

Description The Telecommunication Specialist provides day-to-day support, coordination, and maintenance of enterprise telecommunications systems and services. This role assists with telecom ...

Description The Telecommunication Specialist provides day-to-day support, coordination, and maintenance of enterprise telecommunications systems and services. This role assists with telecom ...

Description The Telecommunication Specialist provides day-to-day support, coordination, and maintenance of enterprise telecommunications systems and services. This role assists with telecom ...

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We are seeking a Telecommunication Technician to become an integral part of our team! You will design and configure data communication systems and identify areas for improvement to increase ...

Urgent

Be Seen First

We are seeking a Telecommunication Technician to become an integral part of our team! You will design and configure data communication systems and identify areas for improvement to increase ...

Urgent

This opportunity is 100% on-site in Knoxville, TN Description We're seeking a Telecommunication Specialist to provide day-to-day support, coordination, and maintenance of enterprise ...

πŸ“ž Telecommunications Specialist Overview TEKsystems is seeking a Telecommunications Specialist to support a large-scale enterprise initiative converting legacy POTS lines to VOIP across multiple ...

πŸ“ž Telecommunications Specialist Overview TEKsystems is seeking a Telecommunications Specialist to support a large-scale enterprise initiative converting legacy POTS lines to VOIP across multiple ...

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Online Telecommunication information

What are the key skills and qualifications needed to thrive as an Online Telecommunication Specialist, and why are they important?

To thrive as an Online Telecommunication Specialist, you need a solid understanding of network infrastructure, VoIP systems, and digital communication protocols, often supported by a degree in telecommunications or information technology. Familiarity with tools such as Cisco Unified Communications, PBX systems, and relevant certifications like CompTIA Network+ or Cisco CCNA is highly valued. Strong problem-solving, troubleshooting abilities, and excellent verbal and written communication skills set top professionals apart in this field. These competencies ensure reliable communication services, rapid issue resolution, and effective collaboration across organizations.

What are some common challenges faced by professionals in online telecommunication roles, and how can they be managed?

Professionals in online telecommunication often navigate challenges such as managing remote collaboration across different time zones, ensuring clear and effective digital communication, and staying up-to-date with rapidly evolving technology. To manage these, it’s important to utilize collaborative tools like video conferencing platforms, maintain regular check-ins with team members, and invest time in ongoing technical training. Developing strong organizational skills and being proactive about communication can help ensure projects stay on track and team alignment is maintained.

What are online telecommunication jobs?

Online telecommunication jobs involve managing, supporting, or improving communication systems that operate over the internet or other digital networks. These roles can include positions such as network engineers, customer support representatives, VoIP specialists, and technical support staff, all working remotely. The main goal is to ensure seamless digital communication, troubleshoot connectivity issues, and help users or businesses stay connected through various online platforms. These jobs often require technical knowledge of networking, communication protocols, and customer service skills.

What is the difference between Online Telecommunication vs Network Technician?

AspectOnline TelecommunicationNetwork Technician
Required CredentialsCertifications like CCNA, CompTIA Network+Certifications like CCNA, CompTIA Network+
Work EnvironmentRemote, office-based, or on-site for telecom providersOn-site or remote troubleshooting and maintenance of networks
Employer & Industry UsageTelecom companies, ISPs, tech firmsIT departments, telecom providers, service companies
Common Search & ComparisonOften compared for technical skills and certificationsCompared for hands-on network setup and troubleshooting skills

Online Telecommunication and Network Technician roles share similar certifications and work environments, but Online Telecommunication often emphasizes remote service delivery, while Network Technicians focus on on-site network maintenance. Both roles are vital in the telecom and IT industries, with overlapping skills but different daily tasks.

More about Online Telecommunication jobs
What cities are hiring for Online Telecommunication jobs? Cities with the most Online Telecommunication job openings:
What are the most commonly searched types of Telecommunication jobs? The most popular types of Telecommunication jobs are:
What states have the most Online Telecommunication jobs? States with the most job openings for Online Telecommunication jobs include:
Infographic showing various Online Telecommunication job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 66% Full Time, and 33% Part Time. Highlights an 100% Physical job distribution.
Telecommunication Specialist

Telecommunication Specialist

vTech Solution

Columbus, OH β€’ On-site

Other

This job post hasΒ expired today.Β Applications are no longer accepted.


Job description

Telecommunication Specialist

Position Details:

Job Title: Telecommunication Specialist

Location: Columbus, OH 43229

Duration: 12+ months (Strong possibility for an extension)

Job Description: The Franklin Department of Job and Family Services (FCDJFS) is a county, state and federally supported agency responsible for basic financial, medical and social services programs. These programs are made available to ensure that no one is forced to go without the basic essentials of food, clothing, shelter, medical care and necessary life sustaining services because of a lack of resources. FCDJFS ensures that many eligible children and adults receive assistance each month through in-house or contracted services. FCDJFS operates a call center M-F from 7:30 AM – 5:30 PM that handles 500,000+ calls annually. The Telecommunications Specialist will work closely with IT staff, project managers, vendors, and call center operations to provide dedicated support. Team Environment of 26: Service Desk, Project Management, Network Operations, Identity Management, Enterprise Document Management, Application Development & Reporting Overall Technical Environment Summary: Mitel Contact Center 8.1.1, Ignite, YourSite, CCMWeb, ACD, 3300 MXE Controllers, Windows Server 2012, SQLS Server 2008R2/2012, VOIP, Windows 7, Active Directory, SysAid Incident Management, PRI Circuits

Required Experience: Ability to work in a team environment and a passion to exceed customer expectations. Bachelor's degree in business administration, computers, or related field highly preferred. 6+ months experience supporting an enterprise telecommunications environment. 6+ months experience with contact center (preferably Mitel) and collaboration technologies including call routing, IVR, workforce management, video conferencing, Audio / Web conferencing, etc. Knowledge of voice technology, IP-based solutions, voice networking, and troubleshooting/problem resolution required. Strong IT skills

Duties and Responsibilities: Perform Enterprise PBX/Call center administration, daily monitoring, problem identification and troubleshooting. Perform MACs (Moves, Adds, and Changes) on the Mitel systems, as well as ACD reporting, voicemail, recorded announcement systems. Provide training to team members, customers, and end-users on feature use. Install and troubleshoot VOIP phones, and all desktop installed software (Mitel Contact Center, Ignite, YourSite, CCMWeb) Provide timely reports to customers and management. Analyze telecommunications hardware and software processes for efficiency and needs Continued analysis of telecommunications technology for current appropriateness Documentation of all new processes and procedures and standardization Coordinate upgrade of features Responsible for following, supporting, and enforcing all internal control processes and procedures Document all service requests utilizing tracking software

Additional Information: All your information will be kept confidential according to EEO guidelines.


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About vTech Solution

Sourced by ZipRecruiter

vTech is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Managed Network Security.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2006

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