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Telecom Team Lead Jobs (NOW HIRING)

Esri

GIS Sales Team Lead - Utilities

Denver, CO · Remote

You will lead a team that helps new and existing customers optimize and expand adoption of Esri ... Use your advanced electric or gas utility, telecom, or rails industry knowledge and its relevance ...

Esri

GIS Sales Team Lead - Utilities

Charlotte, NC

You will lead a team that helps new and existing customers optimize and expand adoption of Esri ... Use your advanced electric or gas utility, telecom, or rails industry knowledge and its relevance ...

HDR

Site Civil Team Lead

Madison, WI

Site Civil Team Lead Primary Responsibilities HDR is currently seeking a Site Civil Team Lead in ... Telecom (TMT). The ideal candidate should have a proven background in successfully delivering ...

HDR

Site Civil Team Lead

Madison, WI · On-site

Site Civil Team Lead Primary Responsibilities HDR is currently seeking a Site Civil Team Lead in ... Telecom (TMT). The ideal candidate should have a proven background in successfully delivering ...

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How much do telecom team lead jobs pay per hour?

As of Jun 1, 2026, the average hourly pay for telecom team lead in the United States is $25.73, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.04 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Team Lead, and why are they important?

To thrive as a Telecom Team Lead, you need in-depth knowledge of telecommunications systems, project management experience, and a relevant degree or technical certification. Familiarity with network management tools, VoIP systems, and industry-standard protocols like SIP or MPLS is typically required. Strong leadership, effective communication, and problem-solving skills help motivate teams and coordinate complex projects. These abilities are crucial for ensuring reliable service delivery, team productivity, and successful execution of telecom initiatives.

What are some common challenges faced by a Telecom Team Lead when managing project timelines and team coordination?

As a Telecom Team Lead, one common challenge is balancing project deadlines with the dynamic nature of telecom environments, where unexpected technical issues or infrastructure delays can arise. Coordinating across multidisciplinary teams—including engineers, installers, and external vendors—requires strong communication and adaptability to ensure everyone stays aligned with project goals. Prioritizing tasks, proactively identifying potential bottlenecks, and maintaining clear documentation are essential for keeping projects on track. Additionally, fostering a collaborative team culture helps address challenges quickly and supports continuous improvement.

What are Telecom Team Leads?

Telecom Team Leads are professionals responsible for overseeing a team of technicians, engineers, or other staff within the telecommunications sector. They manage daily operations, coordinate projects, assign tasks, and ensure that technical work is completed efficiently and safely. Additionally, they serve as a bridge between upper management and frontline workers, handling communication, training, and performance monitoring. Their goal is to maintain high standards in service delivery and troubleshoot any issues that arise during telecommunications projects.

What is the difference between Telecom Team Lead vs Network Technician?

AspectTelecom Team LeadNetwork Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentField and office, overseeing teamsField, hands-on equipment setup and troubleshooting
ResponsibilitiesSupervising telecom projects, coordinating teamsInstalling, maintaining, and repairing network hardware

The Telecom Team Lead and Network Technician roles share certifications like CCNA and work in similar environments. However, the Telecom Team Lead focuses on supervising teams and managing projects, while the Network Technician handles technical installation and troubleshooting tasks. Both roles are essential in the telecom industry but differ in scope and responsibilities.

More about Telecom Team Lead jobs
What job categories do people searching Telecom Team Lead jobs look for? The top searched job categories for Telecom Team Lead jobs are:
Telecom Team Lead jobs near you
Infographic showing various Telecom Team Lead job openings in the United States as of May 2026, with employment types broken down into 95% Full Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, and 6% Remote job distribution, with an average salary of $53,524 per year, or $25.7 per hour.
Onsite Role : ITSM Analyst Telecom Expense Management :: Morristown, NJ

Onsite Role : ITSM Analyst Telecom Expense Management :: Morristown, NJ

SysMind, LLC

Morristown, NJ

Other

Posted 27 days ago

Job description

Job Title: ITSM Analyst – Telecom Expense Management

Location: Morristown, New Jersey (100% Onsite from Day 1)
Duration: 6 Months
Experience Required: 6–8 Years
Education: Bachelor’s degree in IT or related discipline (Required)

Role Summary

The ITSM Analyst – Telecom is responsible for managing enterprise telecom inventory, billing validation, vendor coordination, and cost optimization across multiple telecommunications platforms. The role focuses on consolidating telecom billing systems, improving process efficiency, ensuring contract compliance, and delivering accurate reporting and cost transparency to leadership.

This position involves working closely with telecom carriers, IT teams, finance, and third-party vendors to ensure accurate telecom expense management (TEM), streamlined operations, and optimized communication costs.

Key ResponsibilitiesTelecom Billing & Inventory Management
  • Interact with telecom and IT vendors to obtain supporting documentation for accurate inventory records
  • Validate telecom savings, requirements, and billing accuracy across services (DIA, Broadband, MPLS, etc.)
  • Audit and verify telecom invoices, chargebacks, and contract compliance
  • Maintain and improve telecom inventory and billing accuracy across platforms
Telecom Expense Management (TEM)
  • Work on Calero or similar Telecom Management platforms
  • Consolidate telecom cost structures into a single enterprise billing platform
  • Support integration and migration of new TEM systems
  • Develop reporting metrics for management visibility
Cost Optimization & Forecasting
  • Forecast monthly and quarterly telecom run rates and variances
  • Identify opportunities to reduce telecom spend
  • Support RFP processes and vendor negotiations
Vendor & Stakeholder Management
  • Manage telecom carrier relationships and SLAs
  • Coordinate with IT, Finance, AP, and field teams
  • Lead Quarterly Business Reviews (QBRs) with vendors
  • Oversee third-party vendor performance and issue resolution
Process Improvement & Governance
  • Develop and improve telecom ordering and disconnect processes
  • Ensure compliance with BSA, USA PATRIOT Act, and OFAC requirements
  • Support audit and compliance activities
  • Implement best practices for telecom lifecycle management
Project & Leadership Responsibilities
  • Lead telecom transformation initiatives
  • Manage multiple priorities and projects simultaneously
  • Provide guidance on telecom deployment and lifecycle processes
  • Support team development and cross-functional collaboration
Required Skills & Qualifications
  • Strong experience in Telecom Assurance and Telecom Billing
  • Hands-on experience with telecom inventory and TEM tools (Calero preferred)
  • Strong analytical, problem-solving, and financial reconciliation skills
  • Experience managing telecom carriers and vendor SLAs
  • Knowledge of telecom services (MPLS, DIA, broadband, cellular, voice, international)
  • Experience in forecasting telecom costs and managing budgets
  • Strong communication, leadership, and stakeholder management skills
  • Ability to manage multiple projects and competing priorities
  • Experience with RFPs, contract review, and vendor negotiations
  • Proficiency in project management methodologies and tools
Preferred Attributes
  • Strong organizational and decision-making abilities
  • Experience working in large enterprise environments
  • Ability to translate business requirements into telecom solutions
  • Proven track record of cost optimization and process improvement

SYSMIND LLC is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without any discrimination. We promote and support a diverse workforce at all levels in the company.All job offers are contingent upon completion of a satisfactory background check and reference checks. Additionallypassing the drug test may also be required. All contractors intending to work on SYSMIND's W2 are "at will" employees.

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About SysMind

Sourced by ZipRecruiter

Founded in 1999, SysMind is a reliable recruitment and staffing company that assists businesses with their human capital needs. We bring our expertise in staffing solutions, both locally and internationally. A cost-effective company, we assist companies in their growth journey by adopting emerging technologies and up-skilling resources as per their requirements. Our expertise of over two decades in different industries empowers us with the knowledge to provide you with a quick & dependable response to all your human capital needs without compromising quality.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Princeton Junction, NJ, US

Year founded

1999

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