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Telecom Billing Jobs (NOW HIRING)

Koch

Telecom Provisioning & Billing Analyst

Plano, TX · On-site

The Telecom Provisioning & Billing Analyst plays a key role in ensuring reliable, cost-effective telecom services across Koch companies. In this role, you will manage telecom provisioning, billing ...

LHH US

Billing Analyst

Charlotte, NC · Hybrid

$75K - $85K/yr

Telecom industry experience is required Responsibilities * Manage and analyze customer billing for commercial and enterprise accounts. * Review invoices for accuracy and resolve billing discrepancies.

LHH US

Billing Analyst

Charlotte, NC · Hybrid

$75K - $85K/yr

Telecom industry experience is required Responsibilities * Manage and analyze customer billing for commercial and enterprise accounts. * Review invoices for accuracy and resolve billing discrepancies.

5x5 Telecom

Be Seen First

Accounting Manager - Billing & Operations

Pasadena, CA · On-site

$90K - $105K/yr

About Us 5x5 Telecom delivers enterprise internet, VoIP, and managed services to businesses that ... The Role You will own 5x5's day-to-day accounting and billing: AP, AR, collections, general ledger ...

ITBrainiac Inc

Telecom Data Architect

Saint Louis, MO · On-site

$60.50 - $77.75/hr

Candidates with BSS/OSS, Billing, CRM, TM Forum/SID, 5G/LTE, 3GPP, or Broadband experience are ... Telecom / Communications industry experience * Erwin * PL/SQL * Oracle * Python * Data Modeling ...

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Telecom Billing information

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How much do telecom billing jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for telecom billing in the United States is $27.69, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $31.25 per hour, depending on experience, location, and employer.

What is a telecom billing?

A Telecom Billing job involves managing the billing process for telecom services, ensuring accurate calculation of customer usage, generating invoices, and handling disputes or errors. Professionals in this role work with billing systems, verify data, and ensure compliance with pricing and regulatory standards. They may also assist in revenue assurance, fraud detection, and customer queries related to billing. Strong analytical skills and attention to detail are essential for this role.

What are the key skills and qualifications needed to thrive in telecom billing?

To thrive in Telecom Billing, you need strong analytical abilities, attention to detail, and a solid understanding of telecommunications industry processes, typically supported by a background in accounting, finance, or business administration. Familiarity with billing software such as Oracle, SAP, or specialized telecom billing systems, and sometimes relevant certifications like CBPP (Certified Billing and Pricing Professional), are highly valued. Excellent communication, problem-solving skills, and the ability to work collaboratively are key soft skills for success in this role. These skills ensure billing accuracy, minimize revenue leakage, and foster smooth cross-functional operations within the fast-paced telecom environment.

What are some common challenges faced in a telecom billing role?

Professionals in Telecom Billing often encounter challenges such as managing large volumes of complex data, ensuring accurate invoicing, and resolving discrepancies in billing records. Keeping up-to-date with rapidly changing telecom products, services, and pricing structures can require ongoing learning and adaptability. These issues are typically addressed by collaborating with IT, finance, and customer service teams to streamline processes and resolve customer queries efficiently. While these challenges can be demanding, they also provide opportunities for developing specialized expertise and advancing to senior billing analyst or management roles over time.

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Telecom Billing jobs near you
Infographic showing various Telecom Billing job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 2% As Needed, 85% Full Time, 10% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $57,600 per year, or $27.7 per hour.

Telecom Billing Resolution Specialist

Remote

Digital Direction
Telecommunications • 11 - 50 employees
Learn more about Digital Directionexternal

Full-time

Re-posted 25 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.
The culture at Digital Direction is both dynamic and fun. We are an interesting, passionate group of independent thinkers and doers who support and inspire each other each day. You will not find the typical corporate perspectives at Digital Direction; we have been there and done that at other organizations, and now we are doing it our way.
For 22 years and counting, or success is credited to investing heavily in our most important asset - our people. We hire the best industry experts and treat them very well. We are always looking to add even more value to our team.
This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base. The candidate would interface with clients and vendors to facilitate client billing resolution. The position offers virtual office (remote).
Responsibilities:
  • Investigate and resolve all client telecom carrier billing issues
  • Secure carrier credits/refunds
  • Track and monitor open disputes and ensure timely resolution, while maintaining thorough documentation for traceability and metrics
  • Ensure adherence to client financial controls, corporate policies, and telecom contract guidelines
  • Monitor compliance requirements related to telecom billing and SLA's
  • Serve as a point of contact for carrier escalations, ensuring strong partnerships while advocating the company's best interests

Requirements:
  • 10+ years' experience in telecom expense management and billing resolution
  • Strong attention to detail; proven track record of identifying and resolving billing discrepancies.
  • Hands-on experience auditing telecom invoices (voice, data, wireless)
  • Familiarity with telecom billing systems, carrier portals, and contract terms
  • Practical experience in wireline and wireless telecommunications services, including knowledge of carriers, billing structures, and contract terms.
  • Expertise in MS Excel and data analysis tools to manage and reconcile large datasets
  • Proficiency with telecom expense management (TEM) platforms or specialized billing software.
  • Experience working in a CRM system (Salesforce, MS Dynamics etc.)
  • Excellent communication, leadership, negotiation, and conflict resolution abilities

If you meet the requirements and are passionate about working with clients in the telecom industry, we encourage you to apply for this exciting opportunity.

Apply