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Telecom Billing Manager Jobs (NOW HIRING)

Prophecy Technologies

Telecom Expense Analyst

Streamline and transform current telecom inventory and billing platforms . * Forecast monthly and quarterly run rates and analyze changes. * Develop and manage processes for ordering and ...

TDS Telecom

Manager-Circuit Exp & Analytics Mgmt

Experience with telecom billing governance, including accruals, dispute management, and applicable accounting rules. Do you meet the Required Qualifications but are unsure if your experience aligns ...

TDS Telecom

Manager-Circuit Exp & Analytics Mgmt

$110K - $179K/yr

Experience with telecom billing governance, including accruals, dispute management, and applicable accounting rules. Do you meet the Required Qualifications but are unsure if your experience aligns ...

New

Vantage

Carrier and Billing Analyst

New Hope, PA · On-site

$47K - $62K/yr

Manage Carrier Services (~20 hrs/week, Primary) * Process adds, removes, and changes of domestic ... Apply knowledge of telecom billing (NRC/MRC) and subscription-based models. Impact: Guarantee ...

Vantage

Carrier and Billing Analyst

New Hope, PA

$47K - $62K/yr

Manage Carrier Services (~20 hrs/week, Primary) * Process adds, removes, and changes of domestic ... Apply knowledge of telecom billing (NRC/MRC) and subscription-based models. Impact: Guarantee ...

TEOCO

Senior Telecom Expense Analyst

Fairfax, VA

$89K - $118K/yr

The Senior Telecom Analyst will work under the direction of management to analyze client invoice ... Research and validate billing discrepancies using contracts, tariffs, provisioning systems, and ...

TEOCO

Senior Telecom Expense Analyst

Fairfax, VA · On-site +1

$89K - $118K/yr

The Senior Telecom Analyst will work under the direction of management to analyze client invoice ... Research and validate billing discrepancies using contracts, tariffs, provisioning systems, and ...

Claire's

Manager, Infrstructure

Hoffman Estates, IL · On-site

$120K - $130K/yr

Description The Manager Infrastructure leads the IT Infrastructure operations organization ... Telecom Billing & Service Provisioning, Network Operations, AS400 Operations, and Systems ...

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Telecom Billing Manager information

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$38K

$75.5K

$123K

How much do telecom billing manager jobs pay per year?

As of Jun 22, 2026, the average yearly pay for telecom billing manager in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Telecom Billing Managers when integrating new billing systems?

Telecom Billing Managers often encounter challenges such as data migration complexities, ensuring system compatibility with existing platforms, and maintaining billing accuracy during the transition. Coordinating with IT, finance, and customer service teams is essential to resolve integration issues and minimize disruptions. Strong project management and a proactive approach to troubleshooting are crucial for a smooth implementation and to ensure customers experience minimal impact.

What is the difference between Telecom Billing Manager vs Telecom Account Manager?

AspectTelecom Billing ManagerTelecom Account Manager
Primary FocusOverseeing billing processes, invoicing, and revenue managementManaging client relationships, sales, and account growth
Required SkillsBilling systems, data analysis, financial reportingCustomer service, sales, communication
Work EnvironmentFinance and billing departments within telecom companiesSales and customer service teams, client sites
CertificationsBilling certifications, finance-related credentialsSales or account management certifications

While both roles are essential in the telecom industry, the Telecom Billing Manager focuses on billing operations and revenue accuracy, whereas the Telecom Account Manager emphasizes client relationships and sales growth. Understanding these differences helps in choosing the right career path or hiring the appropriate professional.

What does a Telecom Billing Manager do?

A Telecom Billing Manager oversees the billing operations for telecommunications services, ensuring accurate invoicing, revenue assurance, and compliance with industry standards. They manage billing systems, resolve discrepancies, and coordinate with internal teams to handle customer billing queries and disputes. Additionally, they analyze billing data to identify trends, implement process improvements, and maintain regulatory compliance. Their role is essential in optimizing revenue flow and maintaining customer satisfaction.

What are the key skills and qualifications needed to thrive as a Telecom Billing Manager, and why are they important?

To thrive as a Telecom Billing Manager, you need expertise in billing operations, telecom industry knowledge, and a degree in finance, business, or a related field. Familiarity with telecom billing systems (such as Oracle BRM or Amdocs), data analysis tools, and regulatory compliance is typically required. Strong problem-solving, leadership, and communication skills help manage teams and resolve complex billing issues. These skills are crucial for accurate revenue management, regulatory compliance, and maintaining customer satisfaction in a dynamic telecom environment.
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Telecom Billing Manager jobs near you
Telecom Billing Resolution Specialist

Telecom Billing Resolution Specialist

Digital Direction

Remote

Full-time

Posted 3 days ago

Job description

Welcome to Digital Direction, your source for Managed Telecom Solutions.
The culture at Digital Direction is both dynamic and fun. We are an interesting, passionate group of independent thinkers and doers who support and inspire each other each day. You will not find the typical corporate perspectives at Digital Direction; we have been there and done that at other organizations, and now we are doing it our way.
For 22 years and counting, or success is credited to investing heavily in our most important asset - our people. We hire the best industry experts and treat them very well. We are always looking to add even more value to our team.
This position is responsible for representing Digital Direction as part of a Managed Telecom Team for our existing and new customer base. The candidate would interface with clients and vendors to facilitate client billing resolution. The position offers virtual office (remote).
Responsibilities:
  • Investigate and resolve all client telecom carrier billing issues
  • Secure carrier credits/refunds
  • Track and monitor open disputes and ensure timely resolution, while maintaining thorough documentation for traceability and metrics
  • Ensure adherence to client financial controls, corporate policies, and telecom contract guidelines
  • Monitor compliance requirements related to telecom billing and SLA's
  • Serve as a point of contact for carrier escalations, ensuring strong partnerships while advocating the company's best interests

Requirements:
  • 10+ years' experience in telecom expense management and billing resolution
  • Strong attention to detail; proven track record of identifying and resolving billing discrepancies.
  • Hands-on experience auditing telecom invoices (voice, data, wireless)
  • Familiarity with telecom billing systems, carrier portals, and contract terms
  • Practical experience in wireline and wireless telecommunications services, including knowledge of carriers, billing structures, and contract terms.
  • Expertise in MS Excel and data analysis tools to manage and reconcile large datasets
  • Proficiency with telecom expense management (TEM) platforms or specialized billing software.
  • Experience working in a CRM system (Salesforce, MS Dynamics etc.)
  • Excellent communication, leadership, negotiation, and conflict resolution abilities

If you meet the requirements and are passionate about working with clients in the telecom industry, we encourage you to apply for this exciting opportunity.

Apply