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Telecom Billing Manager Jobs (NOW HIRING)

Digital Direction

$17.75 - $24/hr

Telecom Billing Specialist Welcome to Digital Direction, your source for Managed Telecom Solutions. The culture at Digital Direction is both dynamic and fun. We are an interesting, passionate group ...

Prophecy Technologies

Telecom Expense Analyst

Streamline and transform current telecom inventory and billing platforms . * Forecast monthly and quarterly run rates and analyze changes. * Develop and manage processes for ordering and ...

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Telecom Billing Manager information

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$38K

$75.5K

$123K

How much do telecom billing manager jobs pay per year?

As of May 30, 2026, the average yearly pay for telecom billing manager in the United States is $75,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,500.00 and $85,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Billing Manager, and why are they important?

To thrive as a Telecom Billing Manager, you need expertise in billing operations, telecom industry knowledge, and a degree in finance, business, or a related field. Familiarity with telecom billing systems (such as Oracle BRM or Amdocs), data analysis tools, and regulatory compliance is typically required. Strong problem-solving, leadership, and communication skills help manage teams and resolve complex billing issues. These skills are crucial for accurate revenue management, regulatory compliance, and maintaining customer satisfaction in a dynamic telecom environment.

What are some common challenges faced by Telecom Billing Managers when integrating new billing systems?

Telecom Billing Managers often encounter challenges such as data migration complexities, ensuring system compatibility with existing platforms, and maintaining billing accuracy during the transition. Coordinating with IT, finance, and customer service teams is essential to resolve integration issues and minimize disruptions. Strong project management and a proactive approach to troubleshooting are crucial for a smooth implementation and to ensure customers experience minimal impact.

What does a Telecom Billing Manager do?

A Telecom Billing Manager oversees the billing operations for telecommunications services, ensuring accurate invoicing, revenue assurance, and compliance with industry standards. They manage billing systems, resolve discrepancies, and coordinate with internal teams to handle customer billing queries and disputes. Additionally, they analyze billing data to identify trends, implement process improvements, and maintain regulatory compliance. Their role is essential in optimizing revenue flow and maintaining customer satisfaction.

What is the difference between Telecom Billing Manager vs Telecom Account Manager?

AspectTelecom Billing ManagerTelecom Account Manager
Primary FocusOverseeing billing processes, invoicing, and revenue managementManaging client relationships, sales, and account growth
Required SkillsBilling systems, data analysis, financial reportingCustomer service, sales, communication
Work EnvironmentFinance and billing departments within telecom companiesSales and customer service teams, client sites
CertificationsBilling certifications, finance-related credentialsSales or account management certifications

While both roles are essential in the telecom industry, the Telecom Billing Manager focuses on billing operations and revenue accuracy, whereas the Telecom Account Manager emphasizes client relationships and sales growth. Understanding these differences helps in choosing the right career path or hiring the appropriate professional.

More about Telecom Billing Manager jobs
What cities are hiring for Telecom Billing Manager jobs? Cities with the most Telecom Billing Manager job openings:
What are the most commonly searched types of Telecom Billing jobs? The most popular types of Telecom Billing jobs are:
What states have the most Telecom Billing Manager jobs? States with the most job openings for Telecom Billing Manager jobs include:
What job categories do people searching Telecom Billing Manager jobs look for? The top searched job categories for Telecom Billing Manager jobs are:
Telecom Billing Manager jobs near you
Infographic showing various Telecom Billing Manager job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $75,505 per year, or $36.3 per hour.

Telecom Expense Analyst (Telecom Billing & Assurance)

Purple Drive Technologies

Morristown, NJ • On-site

Full-time

Posted 28 days ago

Job description

Overview:
Job Description - Telecom Expense Analyst (Telecom Billing & Assurance)
Role: Telecom Expense Analyst / ITSM Telecom Analyst
Experience: 6-8 Years
Domain: Telecom Expense Management (TEM) / ITSM
About the Role
We are looking for a Telecom Expense Analyst with strong expertise in telecom billing, assurance, and expense management.
The ideal candidate will be responsible for managing telecom inventory, validating billing accuracy, optimizing telecom costs, and driving platform consolidation initiatives across the enterprise.
Key Responsibilities
Telecom Billing & Expense Management
  • Analyze and validate telecom billing data across services such as DIA, Broadband, MPLS, and other data circuits
  • Perform billing audits, verification, and charge-back analysis to ensure cost accuracy
  • Identify cost-saving opportunities and support telecom expense optimization initiatives
  • Ensure compliance with contracts, SLAs, and telecom vendor agreements
Inventory & Platform Management
  • Maintain and consolidate telecom inventory and billing platforms into a unified system
  • Work with tools like Calero (Telecom Expense Management platform)
  • Drive TEM platform integration, migration, and reporting standardization
  • Publish accurate metrics and dashboards for management reporting
Reporting & Forecasting
  • Develop and maintain reports, KPIs, and dashboards related to telecom spend
  • Forecast monthly and quarterly telecom run rates
  • Provide insights into usage trends, cost drivers, and optimization opportunities
Vendor & Stakeholder Management
  • Collaborate with telecom carriers, IT teams, finance, and accounts payable
  • Manage and monitor vendor SLAs, contracts, and performance metrics
  • Participate in RFP processes, vendor evaluations, and contract negotiations
  • Support Quarterly Business Reviews (QBRs) with vendors
Process Improvement & Operations
  • Develop processes for ordering, provisioning, and disconnecting telecom services
  • Streamline telecom operations and improve billing lifecycle processes
  • Support audit, compliance, and regulatory requirements
  • Lead or support large-scale telecom transformation projects
Required Skills & Experience
  • 6-8 years of experience in Telecom Expense Management / Telecom Billing / ITSM
  • Strong knowledge of:
    • Telecom billing and assurance processes
    • Telecom inventory management
    • Data circuits (DIA, MPLS, Broadband)
  • Hands-on experience with TEM tools (e.g., Calero or similar platforms)
  • Experience in billing audits, cost optimization, and financial analysis
  • Strong understanding of SLAs, contracts, and vendor management
  • Proficiency in data analysis, reporting, and dashboarding
Preferred Skills
  • Experience with telecom platform consolidation and migration
  • Knowledge of ITSM processes and tools
  • Familiarity with regulatory compliance (BSA, AML, OFAC)
  • Experience in project management and process improvement initiatives

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