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TechServ Engineering & Consulting

Storm - Driver

Dallas, TX · On-site

$19 - $22.25/hr

TechServ Storm Services Reports To: TechServ Storm Manager Job Summary: TechServ is seeking drivers for damage assessments in response to significant weather events and disasters impacting our ...

TechServ Consulting & Training

QA/QC Technician

Conroe, TX

$16 - $20.50/hr

TechServ has been providing the highest quality consulting and engineering services to the electric utility industry since 1992. We are a rapidly growing, progressive company dedicated to hiring and ...

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What are the key skills and qualifications needed to thrive as a Techserv (Technical Services Specialist), and why are they important?

To thrive as a Techserv (Technical Services Specialist), you generally need a solid background in IT support, troubleshooting, and customer service, often supported by relevant certifications or a degree in information technology. Familiarity with ticketing systems, remote diagnostic tools, and standard operating systems like Windows or macOS is typically required. Strong problem-solving abilities, clear communication, and patience help Techserv professionals excel when assisting users and resolving technical issues. These skills are vital for ensuring minimal downtime, high user satisfaction, and efficient resolution of technical problems.

What are the most common challenges faced by a Techserv professional and how can they be overcome?

Techserv professionals often encounter challenges such as rapidly changing technology, managing diverse client needs, and troubleshooting complex technical issues under tight deadlines. Staying current through continuous learning and certifications is essential to keep up with industry advancements. Strong communication skills and a proactive approach to problem-solving help in collaborating effectively with team members and clients. Building a solid foundation in both technical and customer service skills will make handling these challenges more manageable and lead to greater success in the role.

What are Techserv jobs?

Techserv jobs typically refer to positions within technical service departments, where employees provide support, maintenance, and troubleshooting for technology systems and equipment. These roles can include IT support specialists, field service technicians, and help desk personnel who assist users with hardware, software, and network issues. Techserv professionals may work in various industries, ensuring that technology runs smoothly and efficiently. Their responsibilities often involve diagnosing problems, performing repairs, and offering technical guidance to clients or internal teams.

What is the difference between Techserv vs Network Technician?

AspectTechservNetwork Technician
Required CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentIT support, hardware troubleshooting, client sitesNetwork setup, troubleshooting, infrastructure maintenance
Industry UsageIT service providers, tech support companiesTelecommunications, enterprise IT departments

Techserv and Network Technician roles often overlap in certifications and work environments, but Techserv typically focuses on hardware support and client service, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT support, with Techserv often serving as a broader support role and Network Technicians concentrating on network-specific tasks.

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What states have the most Techserv jobs? States with the most job openings for Techserv jobs include:
What job categories do people searching Techserv jobs look for? The top searched job categories for Techserv jobs are:
Techserv jobs near you

QA/QC Technician

TechServ Consulting & Training

Tyler, TX

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

Job description

Job Openings >> QA/QC Technician
QA/QC Technician
Summary
Title: QA/QC Technician ID: 1776 Location: Tyler, TX Department: Engineering
More about this job >
Description

TechServ is looking for an QA/QC Engineering Technician to join our rapidly growing team of designers. This is a great opportunity to start your career in the Utilities and Telecommunication industry. If you are hardworking, have a great attitude, strong computer skills, and a desire to build a career, then this position may be just what you are looking for. Training is provided.

About Us:                                                                       

TechServ has been providing the highest quality consulting and engineering services to the electric utility industry since 1992. We are a rapidly growing, progressive company dedicated to hiring and developing a highly skilled, diverse, engaged workforce to meet and exceed the client's needs.

TechServ offers a competitive benefits package including health, vision, life, and dental benefits, 401K with an excellent company match, training and development opportunities, and paid time off.

Duties & Responsibilities:

  • Quality Assurance & Control: Develop and implement QA/QC procedures for engineering designs, ensuring compliance with industry standards, regulations, and company policies.
  • Design Review: Conduct thorough reviews of engineering designs and documentation to identify potential quality issues, inconsistencies, or deviations from specifications.
  • Process Improvement: Continuously evaluate and improve design processes and methodologies to enhance quality, efficiency, and effectiveness.
  • Documentation: Maintain accurate and detailed records of QA/QC activities, including design reviews, test results, and compliance reports.
  • Collaboration: Work closely with engineering teams, project managers, and other departments to address quality issues and ensure that design specifications are met.
  • Training & Support: Provide guidance and support to engineering teams on QA/QC best practices, standards, and tools.
  • Regulatory Compliance: Ensure that all designs and engineering practices adhere to relevant regulatory and industry standards.

Required Qualifications:

  • Experience: Proven experience in QA/QC engineering or design roles, with a strong understanding of quality assurance processes and design principles. Or have experience as an Engineering Technician II and/or a Trainer with TechServ.
  • Skills:
    • Proficiency in design and engineering software (e.g. client specific software including- DDS, GDT, Agis)
    • Strong analytical and problem-solving skills.
    • Excellent attention to detail and organizational abilities.
    • Effective communication and interpersonal skills.
    • Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.
  • Knowledge: approximately 3-5 years of design experience

Physical Requirements:

  • Work is performed in an office environment and requires the ability to operate standard office equipment
  • Prolonged periods sitting at a desk and working on a computer and standing
  • Alternate between sitting, standing, and moving about the office to access office equipment.
  • The ability to view a computer screen for extended periods, requiring good vision or corrective lenses if needed
  • Must be able to push, pull and/or lift up to 15 pounds at a time
  • Ability to handle stressful situations in a calm and courteous manner at all times

Reports to: Project Manager

Working environment: Routine office environment

Job Type: Full-time, Hourly Non-Exempt

Travel: occasional travel may be required based on project demands

Location: Tyler, Texas

Schedule: Monday-Friday, 8:00-5:00; occasional overtime may be required based on project demands
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