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What are the key skills and qualifications needed to thrive as a Techserv (Technical Services Specialist), and why are they important?

To thrive as a Techserv (Technical Services Specialist), you generally need a solid background in IT support, troubleshooting, and customer service, often supported by relevant certifications or a degree in information technology. Familiarity with ticketing systems, remote diagnostic tools, and standard operating systems like Windows or macOS is typically required. Strong problem-solving abilities, clear communication, and patience help Techserv professionals excel when assisting users and resolving technical issues. These skills are vital for ensuring minimal downtime, high user satisfaction, and efficient resolution of technical problems.

What are the most common challenges faced by a Techserv professional and how can they be overcome?

Techserv professionals often encounter challenges such as rapidly changing technology, managing diverse client needs, and troubleshooting complex technical issues under tight deadlines. Staying current through continuous learning and certifications is essential to keep up with industry advancements. Strong communication skills and a proactive approach to problem-solving help in collaborating effectively with team members and clients. Building a solid foundation in both technical and customer service skills will make handling these challenges more manageable and lead to greater success in the role.

What are Techserv jobs?

Techserv jobs typically refer to positions within technical service departments, where employees provide support, maintenance, and troubleshooting for technology systems and equipment. These roles can include IT support specialists, field service technicians, and help desk personnel who assist users with hardware, software, and network issues. Techserv professionals may work in various industries, ensuring that technology runs smoothly and efficiently. Their responsibilities often involve diagnosing problems, performing repairs, and offering technical guidance to clients or internal teams.

What is the difference between Techserv vs Network Technician?

AspectTechservNetwork Technician
Required CertificationsCompTIA A+, Network+CompTIA Network+, Cisco CCNA
Work EnvironmentIT support, hardware troubleshooting, client sitesNetwork setup, troubleshooting, infrastructure maintenance
Industry UsageIT service providers, tech support companiesTelecommunications, enterprise IT departments

Techserv and Network Technician roles often overlap in certifications and work environments, but Techserv typically focuses on hardware support and client service, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT support, with Techserv often serving as a broader support role and Network Technicians concentrating on network-specific tasks.

More about Techserv jobs
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What states have the most Techserv jobs? States with the most job openings for Techserv jobs include:
What job categories do people searching Techserv jobs look for? The top searched job categories for Techserv jobs are:
Techserv jobs near you

Construction Manager (Transmission and Substation)

TechServ Engineering & Consulting

Midland, TX • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

At TechServ, we take pride in continuous evolution. The driving force behind our business growth is a skilled and dedicated team. We're searching for a highly qualified Construction Manager to help us maintain our position as an innovative authority. The Construction Manager will support and lead the execution of electric transmission and substation projects across a range of voltage classes and complexity levels. Depending on experience, this role may support senior personnel or independently manage construction activities, contractors, outages, and field execution for assigned projects.
About Us:
TechServ has been providing the highest quality consulting and engineering services to the electric utility industry since 1992. We are a rapidly growing, progressive company dedicated to hiring and developing a highly skilled, diverse, engaged workforce to meet and exceed the client needs.
TechServ offers a competitive benefits package including health, vision and dental benefits, 401K, training and development opportunities, and paid time off.
About the Role:
The Construction Manager supports and leads the execution of electric transmission and substation projects across a range of voltage classes and complexity levels. Depending on experience, this role may support senior personnel or independently manage construction activities, contractors, outages, and field execution for assigned projects.
Duties & Responsibilities (scope varies by experience):
  • Perform and/or lead constructability reviews, field assessments, and design conflict resolution
  • Coordinate construction sequencing, schedules, and outage planning with Engineering, Operations, ROW, Environmental, and PMO teams
  • Oversee contractor performance, safety compliance, QA/QC, and daily field reporting
  • Support or lead outage coordination, commissioning readiness, and as-built documentation
  • Provide input to cost, schedule, material planning, and productivity expectations
  • Interface directly with utility, EPC, and contractor stakeholders in planning and execution meetings
  • Identify and resolve field issues to protect project schedule, safety, and budget
  • Mentor and provide guidance to less-experienced construction management resources as applicable
  • Perform other duties as assigned

Required Qualifications:
This role is open to candidates with a broad range of experience levels, from developing field construction professionals to senior construction leaders. Final title and responsibility level will be aligned based on demonstrated experience, technical depth, leadership capability, and ability to independently manage project scope.
  • 5+ years of electric T&D construction experience, with increasing responsibility aligned to experience
  • Experience across transmission and/or substation projects, including outage coordination and contractor oversight
  • Strong understanding of field execution, safety programs, QA/QC, and constructability principles
  • Ability to operate independently on moderate to complex projects at higher experience levels
  • Experience working with utilities, EPCs, and multi-contractor environments
  • Ability to establish and maintain effective working relationships with all segments of the staff, clients and the company leadership team
  • Comfort with routinely shifting demands
  • Excellent written and verbal communication skills
  • Proficient in utilizing Microsoft Suite Programs, encompassing Teams, PowerPoint, Word, and Excel
  • Excellent organizational skills, attention to detail, and ability to handle multiple tasks
  • Strong analytical and problem-solving skills
  • Must have a valid driver license and acceptable driving record
  • Must currently be eligible to work in the United States of America
  • High School diploma or GED, required

Physical Requirements:
  • Work is performed in both an office and a field setting
  • Prolonged periods sitting at a desk and working on a computer and standing
  • Ability to safely perform physical labor that includes climbing, stepping over, or around obstacles in outdoor environments
  • Frequent driving over long distances in varying weather conditions, including up to 10+ hours of driving per day when required
  • Must be able to meet the physical and cognitive requirements to operate a vehicle safely, including maintaining alertness and orientation while driving
  • Must be able to push, pull, lift and/or carry up to 15 pounds at a time
  • Ability to handle stressful situations in a calm and courteous manner at all times
  • Requires working under stressful conditions to meet deadlines and company needs

Reports to: Director of Operations
Working environment: Office environment and field environment
Job Type: Full-time, Non-exempt
Travel: 50% travel required
Location: Tyler, Fort Worth and Midland
Schedule: Monday-Friday, 40 hours a week, ability to work overtime as business needs require

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