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Technology L2 Jobs (NOW HIRING)

Superbeo

Engineer - Distribution - L2

Trussville, AL · On-site

Engineer - Distribution - L2 Job Location: Trussville, AL 35173 and Pelham, AL 35124 Job Duration ... Experience with ArcFM GIS Mapping, or similar technology * Project Management Experience

The Rockridge Group

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IT Helpdesk Technician - L2

South San Francisco, CA · On-site

$27 - $29/hr

TITLE: IT SUPPORT SPECIALIST (L2) About role: We are seeking a dedicated and technically skilled IT Support Specialist to join our team supporting the team & Lab environments. This role is ...

The Rockridge Group

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IT Helpdesk Technician - L2

South San Francisco, CA · On-site

$27 - $29/hr

TITLE: IT SUPPORT SPECIALIST (L2) About role: We are seeking a dedicated and technically skilled IT Support Specialist to join our team supporting the team & Lab environments. This role is ...

L2 Cyber Solutions

FinOps Engineer/Analyst

Greenbelt, MD · On-site

$160K - $220K/yr

Remote office technology assistance * Competitive PTO w/ additional company paid Holidays About L2 Cyber Solutions L2 Cyber Solutions is a Woman-Veteran owned small business that provides niche ...

Lorven technologies

L2 Technician

Hillsboro, OR · On-site

L2 Technician Location: Fully onsite. Hillsboro, OR Contract Role Top Skills: Advanced Hardware Troubleshooting & GPU Maintenance Linux Administration & Scripting (Python or Bash) Networking ...

Inizio Partners

Senior L2 AV Technician

Dallas, TX

Senior L2 AV Technician Dallas, Texas, United States $ 60,000.00 - 70,000.00 (US Dollar) About the ... Technical skills and understanding of VC solutions and IT network infrastructures * Participate in ...

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How much do technology l2 jobs pay per hour?

As of May 31, 2026, the average hourly pay for technology l2 in the United States is $49.97, according to ZipRecruiter salary data. Most workers in this role earn between $37.50 and $62.26 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technology L2 Support Engineer, and why are they important?

To thrive as a Technology L2 Support Engineer, you need a strong background in IT troubleshooting, network and systems administration, and a relevant degree or certification such as CompTIA Network+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and operating systems like Windows and Linux is typically required. Excellent problem-solving skills, patience, and effective communication are crucial soft skills for addressing complex user issues and collaborating with teams. These competencies ensure efficient issue resolution, minimize downtime, and provide a seamless user experience in enterprise environments.

What are some common challenges faced by Technology L2 support professionals, and how can they effectively address them?

Technology L2 support professionals often encounter complex technical issues that require in-depth troubleshooting and analysis, which can be challenging under time constraints. They may also need to bridge communication between end users and higher-level technical teams, translating technical information for non-experts. To address these challenges, it's important to develop strong diagnostic skills, maintain clear documentation, and foster good collaboration with both L1 and L3 teams. Staying updated with the latest technologies and continuous learning can also help L2 professionals resolve issues efficiently and advance in their careers.

What are Technology L2 roles?

Technology L2 roles, often referred to as Level 2 support or Tier 2 support positions, are responsible for handling more complex technical issues that cannot be resolved by the first level (L1) support. Professionals in these roles typically have advanced technical knowledge and troubleshoot problems related to software, hardware, or network systems. They may also work with Level 1 teams to provide guidance and escalate issues to Level 3 support if necessary. Technology L2 specialists frequently interact with end-users or clients, document solutions, and contribute to improving support processes.

What is the difference between Technology L2 vs Network Technician?

AspectTechnology L2Network Technician
CertificationsCompTIA Network+, Cisco CCNACompTIA Network+, Cisco CCNA
Work EnvironmentData centers, enterprise IT teamsTelecom companies, corporate IT support
Industry UsageIT service providers, large organizationsNetwork installation and maintenance
Job FocusSupporting and troubleshooting complex systemsInstalling, configuring, and repairing networks

Technology L2 and Network Technician roles share similar certifications and work environments, often overlapping in enterprise IT settings. However, Technology L2 typically involves supporting more complex systems and infrastructure, while Network Technicians focus on network installation and maintenance tasks. Both roles are essential in maintaining network reliability and performance.

More about Technology L2 jobs
What job categories do people searching Technology L2 jobs look for? The top searched job categories for Technology L2 jobs are:
Infographic showing various Technology L2 job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $103,941 per year, or $50 per hour.
L2 Plant Systems IT Technician

L2 Plant Systems IT Technician

Sunrise Systems, Inc.

Holland, MI

Other

Posted 18 days ago

Job description

Title: L2 Plant Systems IT Technician Contract Length: 2-year contract Work Type: 5 days a week - 70 W 48th St, Holland, MI 49423
Role Level
  • Manufacturing experience is a plus
  • Computer support
  • PC support
  • Network understanding
Core Requirements
  • Bachelor's Degree preferred, plus at least 1 year of professional IT Technical support experience
  • In lieu of a bachelor's degree, will consider a 2-year degree and at least 2 years of experience OR 4 years of equivalent experience in combination of education and experience
  • Solid understanding of PCs including software installation, reimaging, Intune AD, Azure
  • Experience configuring / troubleshooting issues / and deploying IT hardware, such as printers, PCs, thin clients, scan guns, and/or radio frequency (RF) devices required
  • Understanding of networks and administration with knowledge of Access Points, Switches, VOIP, TCPIP, DHCP, DNS
Day-to-Day Responsibilities
  • Triage IT hardware, software, and network issues in an office and on the manufacturing plant floor, with heightened focus on production critical systems.
  • Configure and deploy IT hardware equipment in an office environment, such as printers, conference phones, conferencing systems, while following hardware and software standards
  • Configure and deploy IT equipment on the plant floor, such as Zebras, Satos, PCs, thin clients, scan guns, radio frequency (RF) devices, and payroll clocks, and specialized workstations supporting Supercapacitor pilot and production lines
  • Work alongside Architects and Engineers to get a basic understanding of applications, plant floor hardware layout, networking and software systems.

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