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Technical Writer Jobs in Rochester, NY (NOW HIRING)

Five Star Equipment

Service Writer

Rochester, NY

$20 - $28/hr

Service Writer Location: Rochester, NY Salary: $20.00 - $28.00 per hour, based on experience and qualifications Schedule: Full-Time, Exempt - Monday thru Friday WHAT YOU WILL GET: * 7 Paid Holidays ...

ADMAR SUPPLY CO INC

Service Writer

Rochester, NY

$22 - $25/hr

The Service Writer functions as the primary liaison between the Branch Service Department personnel and customers. The primary responsibility is to ensure that all customer contact and customer ...

ALCHLIGHT LLC

Technical staff members

Rochester, NY

Prepare technical documents, proposals, presentations. * Assist technical evaluation, solution ... Can work independently and have good writing and data analyzing skills. * Good computer skills with ...

ALCHLIGHT LLC

Technical staff members

Rochester, NY · On-site

Prepare technical documents, proposals, presentations. * Assist technical evaluation, solution ... Can work independently and have good writing and data analyzing skills. * Good computer skills with ...

Gorbel, Inc.

Technical Trainer

Victor, NY · On-site

$31.25 - $41.50/hr

The Technical Trainer is responsible for delivering engaging customer training on Warehouse ... effective written and oral communication skills. • Exceptional presentation and business ...

Gorbel

Technical Trainer

Victor, NY

$31.25 - $41.50/hr

The Technical Trainer is responsible for delivering engaging customer training on Warehouse ... Good listener with effective written and oral communication skills. Exceptional presentation and ...

Deloitte

Technical Program Manager

Rochester, NY · Remote

$127K - $164K/yr

Work you'll do The Technical Program Manager will lead end-to-end program management for large ... Effective written and verbal communication skills * Meticulous attention to detail and quality of ...

L3HHCM20

Sr Assoc, Technical Training

Rochester, NY · On-site

$55K - $102K/yr

Job Title: Sr Assoc, Technical Training Job Code: 31098 Job Location: Rochester, NY Job Schedule: 5 ... Work closely with publication writers to create and test courseware, ensuring usability and clarity ...

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All JobsTechnical Writer JobsTechnical Writer Jobs in Rochester, NY

Technical Writer information

See Rochester, NY salary details

$13

$38

$65

How much do technical writer jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for technical writer in Rochester, NY is $38.42, according to ZipRecruiter salary data. Most workers in this role earn between $28.46 and $46.49 per hour, depending on experience, location, and employer.

What does a Technical Writer do?

A Technical Writer creates clear, concise documentation to help users understand complex information, such as instruction manuals, user guides, online help systems, and technical reports. They work closely with subject matter experts, engineers, or product managers to gather information and translate it into easy-to-understand language. Technical Writers ensure that documentation is accurate, well-organized, and tailored to the intended audience, whether they are end-users, technicians, or business professionals.

What is the difference between Technical Writer vs Technical Editor?

AspectTechnical WriterTechnical Editor
Primary RoleCreates and develops technical documentation, manuals, and guides.Reviews, revises, and ensures clarity and accuracy of technical content.
Skills & CertificationsStrong writing, communication, and technical knowledge; certifications like STC are common.Editing skills, attention to detail, and technical understanding; often holds editing certifications.
Work EnvironmentCollaborates with engineers, product teams, and subject matter experts.Works closely with writers and subject matter experts to refine content.
Industry UsageUsed across tech, manufacturing, software, and engineering sectors.Commonly employed in publishing, software, and technical fields for quality control.

While both roles require technical knowledge and strong communication skills, Technical Writers focus on creating content, whereas Technical Editors concentrate on reviewing and improving existing documentation. Both roles are essential for producing clear, accurate technical materials in various industries.

Is technical writing replaced by AI?

Technical writing as a profession involves creating clear, accurate documentation that often requires understanding complex concepts and tailoring content to specific audiences. While AI tools can assist with tasks like drafting or editing, they do not fully replace the critical thinking, expertise, and contextual judgment that technical writers provide. Human oversight remains essential for producing high-quality, reliable documentation.

How does a Technical Writer typically collaborate with subject matter experts (SMEs) during documentation projects?

Technical Writers frequently work closely with subject matter experts to gather accurate information and clarify complex concepts. This collaboration often involves conducting interviews, attending product demos, and reviewing drafts together to ensure technical accuracy and clarity. Building a strong rapport with SMEs is essential, as it helps streamline the review process and results in higher-quality documentation. Effective communication and a proactive approach are key to overcoming challenges such as limited SME availability or evolving product features.

What are the key skills and qualifications needed to thrive as a Technical Writer, and why are they important?

To thrive as a Technical Writer, you need strong writing, editing, and research skills, often supported by a degree in English, communications, or a related field. Familiarity with documentation tools such as Microsoft Word, Adobe FrameMaker, MadCap Flare, and content management systems is typically required. Attention to detail, the ability to simplify complex information, and effective collaboration are crucial soft skills for this role. These competencies ensure the creation of clear, accurate, and user-friendly documentation that supports product usability and end-user satisfaction.

What qualifications do I need to be a technical writer?

A technical writer typically needs a bachelor's degree in English, communications, or a related field, along with strong writing and editing skills. Familiarity with industry-specific tools such as Markdown, HTML, or content management systems, and knowledge of the subject matter are also important qualifications.

What Is a Technical Content Writer?

A technical content writer prepares documents which explain highly specialized concepts from technical fields such as web design, computer science, engineering, and science. Technical content writers draft many types of documents including code documentation, instruction manuals and user guides, articles, and reports. To be successful, technical content writers must be subject matter experts in the fields for which they write, or they must be competent researchers who can quickly assimilate new information into writing projects.

Do technical writers get paid well?

Technical writers typically earn competitive salaries that vary based on experience, industry, and location. Skilled writers with knowledge of tools like XML, Markdown, or Adobe FrameMaker and certifications can command higher pay, especially in specialized fields such as software or engineering documentation.

What exactly does a technical writer do?

A technical writer creates clear, concise documentation such as user manuals, guides, and technical instructions for products or services. They analyze complex information, collaborate with engineers or subject matter experts, and often use tools like Markdown or Adobe FrameMaker to produce accurate materials.
More about Technical Writer jobs
What are the most commonly searched types of Technical Writer jobs in Rochester, NY? The most popular types of Technical Writer jobs in Rochester, NY are:
What are popular job titles related to Technical Writer jobs in Rochester, NY? For Technical Writer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Technical Writer jobs in Rochester, NY look for? The top searched job categories for Technical Writer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Technical Writer jobs? Cities near Rochester, NY with the most Technical Writer job openings:
Technical Writer jobs near you
Infographic showing various Technical Writer job openings in Rochester, NY as of June 2026, with employment types broken down into 62% Full Time, 23% Part Time, and 15% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $79,921 per year, or $38.4 per hour.
Service Writer

Service Writer

Five Star Equipment

Rochester, NY

$20 - $28/hr

Other

Retirement, PTO

Posted 17 days ago

Job description

Service Writer

Location: Rochester, NY
Salary: $20.00 – $28.00 per hour, based on experience and qualifications

Schedule: Full-Time, Exempt – Monday thru Friday

WHAT YOU WILL GET:

  • 7 Paid Holidays + generous paid time off
  • Paid Training & Rewards
  • 401k & Co. Match
  • Comprehensive Benefits
  • Fantastic Work-Live Balance
  • Friendly, team-oriented environment

WHAT YOU WILL DO:

  • The Service Writer supports the Service Manager and Service Dept. with day-to-day administrative responsibilities.
  • Responsible for detailed administrative processes of the Service Dept.
  • The position shall collect, analyze, input and distribute various items of information throughout the Company. 
  • Accuracy and timeliness are critical.  
  • Responsible for timely opening, closing, and processing of repair orders in the system, collecting purchase order information, warranty information and/or customer payment.

ABOUT US!

Five Star Equipment is Northern PA and New York State’s John Deere Construction and Forestry Equipment Dealer with seven locations serving 57 counties.

As a leading North American Dealer, Five Star Equipment is committed to offering a full range of high-quality equipment for the Construction and Forestry industries. We accomplish this by offering full-service repair facilities, large parts inventories, and dedicated employees for all your sales, parts, and service needs.

Our Locations: Dunmore, PA • Williamsport, PA • Waterford, PA • Kirkwood, NY • Rochester, NY • Syracuse, NY • Orchard Park, NY

WHAT YOU WILL NEED TO HAVE:

  • Prior experience in parts or service is preferred
  • Must have a solid foundation to understand interdependencies of the Service Department, flow of information and documents.
  • Knowledge of company reporting, customer accounts and financial reporting methods and operations for Service Department. 
  • Ability to use software applications such as CDK business system, Microsoft Office and Internet functions.

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