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Technical Writer Jobs in Rochester, NY (NOW HIRING)

LandPro Equipment, LLC

Service Writer

Avon, NY · On-site

$40K - $50K/yr

A Day in the Life of a Service Writer As a Service Writer , you're the connection between our ... technical terms Salary Description $40,000-$50,000/Year

LandPro Equipment LLC

Service Writer

Avon, NY

$40K - $50K/yr

Service Writer Avon, NY ( Apply Description Why LandPro Equipment? We're proud to be a trusted John ... technical terms Salary Description $40,000-$50,000/Year

Aamco Transmissions

Service Writer

Rochester, NY

Service Writer Position A Service Writer is a high energy professional who can assist the manager in driving sales and customer satisfaction. A Service Writer takes on many different roles as they ...

Five Star Equipment

Service Writer

Rochester, NY

$20 - $28/hr

Service Writer Location: Rochester, NY Salary: $20.00 - $28.00 per hour, based on experience and qualifications Schedule: Full-Time, Exempt - Monday thru Friday WHAT YOU WILL GET: * 7 Paid Holidays ...

ALCHLIGHT LLC

Technical staff members

Rochester, NY

Prepare technical documents, proposals, presentations. * Assist technical evaluation, solution ... Can work independently and have good writing and data analyzing skills. * Good computer skills with ...

ALCHLIGHT LLC

Technical staff members

Rochester, NY · On-site

Prepare technical documents, proposals, presentations. * Assist technical evaluation, solution ... Can work independently and have good writing and data analyzing skills. * Good computer skills with ...

Kodak

Technical Support Specialist

Rochester, NY · On-site

$27 - $28.50/hr

Role Overview As a Film Technical Support Specialist, you will be responsible of a variety of ... and written skills Must be able to work comfortably in darkrooms for limited periods alone and ...

Kodak

Technical Support Specialist

Rochester, NY · On-site

$27 - $28.50/hr

Role Overview As a Film Technical Support Specialist, you will be responsible of a variety of ... written skills • Must be able to work comfortably in darkrooms for limited periods alone and ...

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Technical Writer information

See Rochester, NY salary details

$13

$38

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How much do technical writer jobs pay per hour?

As of May 30, 2026, the average hourly pay for technical writer in Rochester, NY is $38.42, according to ZipRecruiter salary data. Most workers in this role earn between $28.46 and $46.49 per hour, depending on experience, location, and employer.

What Is a Technical Content Writer?

A technical content writer prepares documents which explain highly specialized concepts from technical fields such as web design, computer science, engineering, and science. Technical content writers draft many types of documents including code documentation, instruction manuals and user guides, articles, and reports. To be successful, technical content writers must be subject matter experts in the fields for which they write, or they must be competent researchers who can quickly assimilate new information into writing projects.

What are the key skills and qualifications needed to thrive as a Technical Writer, and why are they important?

To thrive as a Technical Writer, you need strong writing, editing, and research skills, often supported by a degree in English, communications, or a related field. Familiarity with documentation tools such as Microsoft Word, Adobe FrameMaker, MadCap Flare, and content management systems is typically required. Attention to detail, the ability to simplify complex information, and effective collaboration are crucial soft skills for this role. These competencies ensure the creation of clear, accurate, and user-friendly documentation that supports product usability and end-user satisfaction.

How does a Technical Writer typically collaborate with subject matter experts (SMEs) during documentation projects?

Technical Writers frequently work closely with subject matter experts to gather accurate information and clarify complex concepts. This collaboration often involves conducting interviews, attending product demos, and reviewing drafts together to ensure technical accuracy and clarity. Building a strong rapport with SMEs is essential, as it helps streamline the review process and results in higher-quality documentation. Effective communication and a proactive approach are key to overcoming challenges such as limited SME availability or evolving product features.

What does a Technical Writer do?

A Technical Writer creates clear, concise documentation to help users understand complex information, such as instruction manuals, user guides, online help systems, and technical reports. They work closely with subject matter experts, engineers, or product managers to gather information and translate it into easy-to-understand language. Technical Writers ensure that documentation is accurate, well-organized, and tailored to the intended audience, whether they are end-users, technicians, or business professionals.

Is technical writing replaced by AI?

Technical writing as a profession involves creating clear, accurate documentation that often requires understanding complex concepts and tailoring content to specific audiences. While AI tools can assist with tasks like drafting or editing, they do not fully replace the critical thinking, expertise, and contextual judgment that technical writers provide. Human oversight remains essential for producing high-quality, reliable documentation.

What is the difference between Technical Writer vs Technical Editor?

AspectTechnical WriterTechnical Editor
Primary RoleCreates and develops technical documentation, manuals, and guides.Reviews, revises, and ensures clarity and accuracy of technical content.
Skills & CertificationsStrong writing, communication, and technical knowledge; certifications like STC are common.Editing skills, attention to detail, and technical understanding; often holds editing certifications.
Work EnvironmentCollaborates with engineers, product teams, and subject matter experts.Works closely with writers and subject matter experts to refine content.
Industry UsageUsed across tech, manufacturing, software, and engineering sectors.Commonly employed in publishing, software, and technical fields for quality control.

While both roles require technical knowledge and strong communication skills, Technical Writers focus on creating content, whereas Technical Editors concentrate on reviewing and improving existing documentation. Both roles are essential for producing clear, accurate technical materials in various industries.

More about Technical Writer jobs
What are the most commonly searched types of Technical Writer jobs in Rochester, NY? The most popular types of Technical Writer jobs in Rochester, NY are:
What are popular job titles related to Technical Writer jobs in Rochester, NY? For Technical Writer jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Technical Writer jobs in Rochester, NY look for? The top searched job categories for Technical Writer jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Technical Writer jobs? Cities near Rochester, NY with the most Technical Writer job openings:
Technical Writer jobs near you
Infographic showing various Technical Writer job openings in Rochester, NY as of May 2026, with employment types broken down into 50% Full Time, 30% Part Time, and 20% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $79,921 per year, or $38.4 per hour.
Service Writer

Service Writer

LandPro Equipment LLC

Batavia, NY

$40K - $50K/yr

Other

Posted 2 days ago

Job description

Description

Why LandPro Equipment? 


We're proud to be a trusted John Deere dealer serving communities across New York, Ohio, and Pennsylvania but what sets us apart is how we show up every day. 


Our goal is simple, to be the most respected dealership by living our PRO values: Professionalism, Respect, and Outstanding Service. 


At LandPro Equipment, our team members aren't just employees, they're PROs.


A Day in the Life of a Service Writer


As a Service Writer, you're the connection between our customers and our service team.


A typical day includes welcoming customers, understanding their service needs, and making sure everything from work orders to communication with technician runs smoothly. You'll keep customers informed, coordinate with your team, and help ensure equipment gets back up and running as quickly as possible.


Some days are fast-paced, others require problem-solving but every day gives you the opportunity to make a real impact.

Every day is different, but the goal is always the same: do the job right and take care of the customer.


What You'll Do


As a Service Writer, you will:

  • deliver a high-quality, professional experience at every stage of the service process 
  • support customers by clearly communicating service needs, timelines, and updates 
  • open, manage, and close work orders with accuracy and attention to detail 
  • coordinate with technicians and parts teams to keep work moving efficiently  
  • build strong relationships with customers and coworkers through clear communication and respect
  • help ensure customers leave confident in the service they received 

What You Bring

You'll be a great fit for this Service Writer role if you:

  • take pride in your work and want to grow your skills 
  • communicate clearly and stay organized, even in a fast-paced environment 
  • enjoy helping customers and solving problems 
  • work well as part of a team and support those around you  
  • care about doing the job right and delivering great service every time 

What You Need to be a LandPro Service Writer:

  • customer service, administrative, or coordination experience 
  • strong communication and organizational skills 
  • basic computer skills 

It's a Plus if You Have:

  • experience in service, automotive, or equipment environments 
  • general understanding of mechanical and technical terms 

Apply