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Junior Technical Writer Jobs in Rochester, NY (NOW HIRING)

CallTower, Inc.

Junior Solutions Architect

Rochester, NY

$84K - $92K/yr

Description Position Summary The Junior Solution Architect serves as a technical resource to the ... written and verbal communication skills which include demonstrated experience presenting technology ...

CallTower, Inc.

Junior Solutions Architect

Rochester, NY · On-site

$84K - $92K/yr

Description Position Summary The Junior Solution Architect serves as a technical resource to the ... written and verbal communication skills which include demonstrated experience presenting technology ...

CallTower Inc

Junior Solutions Architect

Rochester, NY · On-site

$84K - $92K/yr

Position Summary The Junior Solution Architect serves as a technical resource to the Customer ... • Excellent written and verbal communication skills which include demonstrated experience ...

LaBella Associates

Junior Plumbing Engineer

Rochester, NY

$80K - $120K/yr

... and technical support as required to fulfill project requirements. Typical projects will involve ... Proposal writing to initiate new business. * Maintain client relationships. Salary Range: $80,000 ...

onsemi

Junior Product Engineer

Livonia, NY · On-site

Effective communication skills in English, both written and verbal. * Ability to work ... Prepare technical reports, engineering summaries, and datadriven recommendations for internal ...

Calvary Robotics

Sr. Controls Project Engineer

Webster, NY · On-site

$130K - $150K/yr

Provide technical expertise and guidance in the development of junior engineers. * Create ... Communicate ideas and comprehend information both verbally and in written form. * Work closely with ...

Calvary Robotics

Sr. Controls Project Engineer

Webster, NY · On-site

$130K - $150K/yr

Provide technical expertise and guidance in the development of junior engineers. * Create ... Communicate ideas and comprehend information both verbally and in written form. * Work closely with ...

Collabera

Front End Developer (Java)

Rochester, NY · On-site

Write new software or make modifications to existing software applications and modules in ... Provides technical guidance and coaching to more junior team members. Qualifications / Requirements

Arcadis

Project Water Engineer

Rochester, NY · On-site

Support the work of others and mentor junior-level engineers & design/drafting technical staff ... Exceptional technical writing skills are essential, as is experience in preparing and reviewing ...

Arcadis

Project Water Engineer

Rochester, NY · On-site

Support the work of others and mentor junior-level engineers & design/drafting technical staff ... Exceptional technical writing skills are essential, as is experience in preparing and reviewing ...

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Junior Technical Writer information

See Rochester, NY salary details

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How much do junior technical writer jobs pay per hour?

As of Aug 5, 2026, the average hourly pay for junior technical writer in Rochester, NY is $30.17, according to ZipRecruiter salary data. Most workers in this role earn between $22.55 and $30.34 per hour, depending on experience, location, and employer.

How much does an entry-level junior technical writer make?

Entry-level junior technical writers typically earn between $45,000 and $60,000 annually, depending on location, industry, and experience. Strong writing skills and familiarity with documentation tools like Markdown or XML can enhance job prospects and starting salaries.

What does a junior technical writer do?

As a Junior Technical Writer, your typical day may involve drafting and editing user manuals, online help guides, or standard operating procedures under the guidance of senior writers or project managers. You’ll often collaborate with engineers, product managers, and designers to clarify complex technical information and ensure documentation is accurate and user-friendly. You might also participate in team meetings, review feedback, and update existing documents to reflect new product features or changes. This collaborative, detail-oriented environment provides an excellent learning opportunity for those looking to grow their technical communication skills.

What is a junior technical writer?

A Junior Technical Writer is an entry-level role responsible for creating clear and concise documentation, such as user manuals, guides, and FAQs. They work closely with subject matter experts to gather information and ensure accuracy. This role typically requires strong writing skills, attention to detail, and the ability to simplify complex topics. Junior Technical Writers may also assist in editing and formatting documents, using tools like Microsoft Word, Markdown, or content management systems.

What are the key skills and qualifications needed to thrive as a junior technical writer?

To thrive as a Junior Technical Writer, you need strong writing and editing skills, attention to detail, and a basic understanding of technical concepts, typically supported by a degree in English, Communications, or a related field. Familiarity with documentation tools such as Microsoft Word, Adobe FrameMaker, or MadCap Flare, alongside experience with content management systems (CMS), is often required. Strong organization, collaboration, and the ability to quickly learn new information are important soft skills in this role. These abilities ensure that technical information is communicated clearly and accurately, supporting both end users and internal teams.

Can you become a junior technical writer with no experience?

Yes, it is possible to become a junior technical writer with no prior experience, especially if you have strong writing skills, basic technical knowledge, and are willing to learn tools like Markdown or HTML. Entry-level roles often focus on potential and willingness to develop technical documentation skills through training or on-the-job experience.
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Junior Technical Writer jobs near you
Infographic showing various Junior Technical Writer job openings in Rochester, NY as of July 2026, with employment types broken down into 91% Full Time, 6% Part Time, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $62,760 per year, or $30.2 per hour.

Junior Solutions Architect

CallTower, Inc.

Rochester, NY

$84K - $92K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

Description

Position Summary


The Junior Solution Architect serves as a technical resource to the Customer Success and Sales team, acting as a vital collaborator with CallTower's sales and product teams. This position requires the ability to clearly communicate technology concepts and solution positioning to both business and technical users, ensuring that all stakeholders fully understand the value and capabilities of the proposed solutions. The Junior Solution Architect is also responsible for identifying all technical issues related to customer accounts, ensuring customer satisfaction is maintained throughout each stage of the sales process.


Position Responsibilities:

Provide pre-sales support to identify and present solutions that meet the business and technical requirements of our customers within our product portfolio

Perform client consultations supporting the voice infrastructure, and sharing recommendations for designing, planning, and implementation

Collaborate with various teams to diagnose solution gaps, evaluate design issues and provide design-level guidance where needed

Develop materials to ensure consistent product demos so that they are done uniformly. This would include PowerPoint presentations and sales documentation to be used during the specific demo. This would include the list of questions that need to be asked prior to the demo starting

Deliver effective demos of CallTower's main products and services including the ancillary products. (MS Teams, Cisco Webex, Zoom, CT Cloud Voice, CT Cloud Fax, CT Text, CT Call Recording, CT Analytics, CT Unite)

Oversee scoping, identification and creation of Statements of Work (SOW) for solutions

Identify optimal technical solutions to solve the existing customers' needs

Share best practices for recommended roadmap to achieve the proposed solution

Provide specifications according to which the solution is defined, managed, and delivered

Crosstrain with different product lines and communicate the value of products to others.

Able to respond to functional and technical elements of RFIs/RFPs in a collaborative manner with the sales team assigned

Convey customer requirements to Product Management teams

Collaborate with the Product team to deploy new products


Technical Skills/Qualifications:

Bachelor's degree in computer science, Engineering, or related discipline. Or 6+ years of relevant work experience

Strong executive presentation skills with the ability to guide senior business leaders through proposed solutions, clearly articulating business value, and driving stakeholder alignment

3+ years of Experience in Pre-Sales Engineering, project management, or product development.

3+ years of Experience with UCaaS or CCaaS platforms as well as ancillary products to support these solutions

Technical certifications relating to UCaaS or CCaaS are an asset for the role

A professional business attitude and courteous manner toward clients, partners, and co-workers

Ability to work weekends and/or off-hours as necessary to meet clients' needs

This position may require travel, locally, nationally, and internationally

Excellent written and verbal communication skills which include demonstrated experience presenting technology recommendations from a business perspective

Ability to generate labor estimates for professional services


Benefits:

Annual Market comp evaluation

85% employer paid Medical plans (HDHP and PPO options)

Dental/Vision

PTO accrual starts day one

100% 401k match on first 4%

Paid Parental Leave

100% Employer paid life insurance, LTD, EAP, telehealth, Gym Pass

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