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IT Technical Writer / Systems Analyst

Richmond, VA · On-site

Job Title: IT Technical Writer / Systems Analyst Location: Richmond, VA Duration: 12+ Months *Local ... See: • Experience with VITA's Commonwealth Technology Portfolio (CTP) system and process is ...

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How much do technical system analyst jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for technical system analyst in the United States is $49.99, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $56.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical System Analyst, and why are they important?

To thrive as a Technical System Analyst, you need strong analytical skills, a solid understanding of IT systems and business processes, and typically a degree in computer science, information technology, or a related field. Familiarity with systems analysis tools, SQL databases, and requirements management software, along with certifications like CBAP or ITIL, is highly beneficial. Excellent problem-solving, communication, and stakeholder management skills help you bridge technical and business needs effectively. These competencies are critical for ensuring that technology solutions align with organizational goals and deliver value.

What are some common challenges Technical System Analysts face when working with cross-functional teams?

Technical System Analysts often collaborate with stakeholders from various departments, such as developers, business analysts, and end-users. One common challenge is translating complex technical requirements into language that non-technical team members can understand, ensuring everyone remains aligned. Additionally, balancing conflicting priorities and managing expectations across departments can be demanding. However, these challenges also provide valuable opportunities to develop strong communication and project management skills, which are essential for career advancement in this field.

What does a Technical System Analyst do?

A Technical System Analyst is responsible for analyzing, designing, and improving information systems within an organization. They work closely with stakeholders to understand business requirements and translate them into technical solutions, often acting as a bridge between business and IT teams. Their duties typically include evaluating existing systems, troubleshooting issues, recommending enhancements, and ensuring that new solutions align with organizational goals. Technical System Analysts also document system processes and may assist with software implementation and testing.
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Technical System Analyst jobs near you
Infographic showing various Technical System Analyst job openings in the United States as of May 2026, with employment types broken down into 53% Full Time, 35% Part Time, and 12% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $103,969 per year, or $50 per hour.
Technical Systems Analyst - Workday Security - Hybrid

Technical Systems Analyst - Workday Security - Hybrid

Community Health Network

Indianapolis, IN • On-site

Full-time

Posted 2 days ago

Community Health Network rating

7.5

Company rating: 7.5 out of 10

Based on 222 frontline employees who took The Breakroom Quiz

185th of 865 rated healthcare providers

Job description

Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Make a Difference
Community Health Network is seeking a Technical Systems Analyst to join the team in supporting our Workday Support Team as a Workday Security Admin. This role will have the opportunity to directly impact the design, implementation, and support of our Workday platform. You will be an integral part of helping us design, deploy, and support our Workday Security needs. This role may also have opportunities to branch into other Workday support roles or technology platforms as we continue to evolve our solutions landscape.
A day in the life of our Technical Systems Analysts may mean leading technical efforts within our solutions, assisting adjacent peers in IT or supporting our business through your technological acumen and understanding of their applications. You may at times serve as the liaison between our business and the software vendors in helping resolve issues, enhance our solutions, or lead discoveries into new technology or features. This role is cross domain and will support or assist with Finance, HR, and Supply Chain applications Workday Security needs.
Ideally, candidates for this role have prior experience as a Workday Security Administrator or similar application experience supporting ERP platform user and role security functions.
Preferred Skills
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal skills, including conducting/leading customer meetings, conducting presentations and advising support and implementation teams on technical issues.
  • Experience in planning production roll-out and deployment related activities.
  • Experience in creating and maintaining documentation and standards.
  • Ability to work in a team environment consisting of technical and non-technical members.
  • Ability to work collaboratively in a team environment with a strong focus on customer service and solution ownership.

Exceptional Skills and Qualifications
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
  • Associate degree (2-year) in Information Technology required.
  • In lieu of the above education requirements, a combination of experience and education will be considered.
  • Minimum of two (2) or more years of relevant IT experience required.
  • Healthcare experience is preferred.
  • Strong problem-solving, organizational, and communication skills.
  • Strong networking, interpersonal, and relationship-building skills.
  • Ability to remain composed in challenging circumstances and help de-escalate stressful situations.
  • Demonstrates active listening, empathy, compassion, and teamwork.
  • Focused on collaboration and contributing to high-performing teams.

Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
Apply Today!

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