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Technical Support Jobs in Spring, TX (NOW HIRING)

ERMC

Technical Support Manager

Houston, TX · On-site

Requirements and Description ERMC is looking for a qualified Technical Support Manager to perform all maintenance related work assignments to ensure all facilities & equipment are properly maintained ...

ABB

VFD Technical Support Specialist

Houston, TX · Remote

Technical Support Team Lead __ As a Variable Frequency Drive (VFD) Support Specialist, you will be responsible for providing technical support to ABB Customers/ End users, Sales Channel, Product ...

Options

On-Site Technical Support Engineer

Houston, TX · On-site

On-site Technical Support Engineer Location: Houston, Texas Salary:Competitive Join the Options Technical Support Team! Working for Options Developing and engaging our people is a strategic priority ...

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Showing results 21-40

All JobsTechnical Support JobsTechnical Support Jobs in Spring, TX

Technical Support information

See Spring, TX salary details

$12

$23

$39

How much do technical support jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for technical support in Spring, TX is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $25.24 per hour, depending on experience, location, and employer.

What is a technical support?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.

What are the key skills and qualifications needed to thrive as a technical support?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a technical support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What jobs are considered technical support?

Technical support jobs involve assisting users with hardware, software, or network issues, often in call centers, help desks, or onsite environments. Common roles include help desk technician, IT support specialist, desktop support technician, and network support technician, which typically require troubleshooting skills and knowledge of relevant tools and systems.
More about Technical Support jobs

What are the most commonly searched types of Technical Support jobs in Spring, TX?

The most popular types of Technical Support jobs in Spring, TX are:

What are popular job titles related to Technical Support jobs in Spring, TX?

For Technical Support jobs in Spring, TX, the most frequently searched job titles are:

What job categories do people searching Technical Support jobs in Spring, TX look for?

The top searched job categories for Technical Support jobs in Spring, TX are:

What cities near Spring, TX are hiring for Technical Support jobs?

Cities near Spring, TX with the most Technical Support job openings:

Technical Support jobs near you

Technical Support Manager

ERMC

Houston, TX • On-site

Full-time

Re-posted 2 days ago

Job description

Requirements and Description
ERMC is looking for a qualified Technical Support Manager to perform all maintenance related work assignments to ensure all facilities & equipment are properly maintained in a safe and reliable working order. Main focus will be to resolve all Conveyor & Passenger Boarding Bridge system issues.
**This is a traveling position**
Job Requirements:
  • Assist team members across all sites with troubleshooting either over the phone or in certain circumstances perform emergency travel to help restore equipment.
  • Train Team members to perform proper PMs and Corrective Maintenance Repairs to Passenger Boarding Bridges and Conveyor system at all locations as needed.
  • Maintains high quality appearance of the equipment and facility.
  • Updates maintenance work assignment records via the computerized maintenance management system.
  • Perform minor welding tasks with electrical welding equipment on mild steels and be knowledgeable of all safety practices relating to welding processes.
  • Resolves all conveyor system and Passenger Boarding Bridge variations and malfunctions that involve the conveyor controls or bridge controls and computer control system.
  • Troubleshoots complex electrical controls on both BHS and PBB Equipment
  • Installs electrical circuitry and control components.
  • Recommends purchases and stocking levels for critical parts and supplies
Technical Support Manager Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Able to build solid, effective working relationships with others.
  • Able to analyze and resolve complex issues and problems in a sound and timely fashion.
  • Able to constructively work under stress and pressure when faced with high workloads and deadlines.
  • Able to answer the phone and greet the public in a friendly and courteous manner 24/7.
  • Able to adjust readily to change and adapt as needed. Able to lift and move up to 50 lbs. Able to lift and move up to 75 lbs.
  • Able to effectively use relevant material handling equipment.
  • Able to execute oral and written instructions and to request clarification when needed.
  • Able to identify needs and opportunities and develop action plans to address. Able to read blueprints
  • Able to recognize and attend to important details with accuracy and efficiency.
  • Able to remain on feet for extended periods of time.
  • Able to serve as a resource to others in the resolution of complex problems and issues.
  • Able to troubleshoot system-related problems and communicate with team members for a proper resolution.
  • Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc.) at a basic level.
  • Able to maintain confidentiality of sensitive information.
  • Able to perform basic mathematical calculations. Knowledge and/or expertise in related area of responsibility. Knowledge of occupational hazards of the trade and necessary safety precautions.
  • Must have completed classroom training or its equivalent on electrical controls.
  • Must have experience repairing and maintaining complex high volume conveyor equipment.
  • Must have training or equivalent for basic AC & DC electricity.
  • Experience repairing and maintaining basic mechanical devices required.
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About ERMC

Sourced by ZipRecruiter

Industry

Facilities support services

Company size

1,001 - 5,000 Employees

Headquarters location

Chattanooga, TN, US

Year founded

1975

Social media

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