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Technical Support Jobs in Spring, TX (NOW HIRING)

LT Security Inc.

Technical Support

Houston, TX · On-site

$18 - $20/hr

We are seeking a talented individual to join our Technical Support team. The ideal candidate is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking, and ...

Computech Corporation

Technical Support

Houston, TX

$35K - $44K/yr

* Site Survey's (LAN/WAN) * Data Cabling * Loading of a supplied configuration * Basic rack and stack installation of Cisco IPT equipment that doesn't include onsite staging * Capable of Tone & Tag and ...

Sanmina

Technical Support Specialist

Houston, TX · On-site

The Technical Support Specialist provides day-to-day technical support to employees, managing laptop/desktop systems, software, phones, and network infrastructure. Responsibilities : • Maintaining ...

ERMC

Technical Support Manager

Houston, TX · On-site

Requirements and Description ERMC is looking for a qualified Technical Support Manager to perform all maintenance related work assignments to ensure all facilities & equipment are properly maintained ...

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All JobsTechnical Support JobsTechnical Support Jobs in Spring, TX

Technical Support information

See Spring, TX salary details

$12

$23

$39

How much do technical support jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for technical support in Spring, TX is $23.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $25.24 per hour, depending on experience, location, and employer.

What is the difference between Technical Support vs Customer Service Representative?

AspectTechnical SupportCustomer Service Representative
Required CredentialsTechnical certifications, IT knowledgeCommunication skills, customer service training
Work EnvironmentIT departments, call centers, remote supportCall centers, retail, online support
Employer & Industry UsageTech companies, software firms, hardware providersRetail, telecom, service industries
Common Search & Comparison IntentTechnical skills, troubleshooting, IT supportCustomer interaction, service quality

While both roles involve assisting customers, Technical Support focuses on troubleshooting technical issues and providing IT-related solutions, often requiring technical certifications. Customer Service Representatives handle general inquiries, product information, and customer satisfaction, emphasizing communication skills. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are the key skills and qualifications needed to thrive as a technical support?

To thrive as a Technical Support specialist, you need a solid understanding of computer systems, troubleshooting, and customer service, often supported by relevant certifications like CompTIA A+ or Microsoft Certified: Fundamentals. Familiarity with ticketing systems (such as Zendesk or ServiceNow), remote desktop tools, and various operating systems is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are essential for providing timely solutions, ensuring user satisfaction, and maintaining efficient IT operations.

What are some common challenges faced in a technical support role and how can I prepare for them?

Technical Support professionals often encounter challenges such as troubleshooting complex issues, managing high volumes of support requests, and communicating technical information to users with varying levels of expertise. To prepare, it's important to develop strong problem-solving skills, patience, and effective communication abilities. Familiarizing yourself with the company’s products and typical customer issues can also help you respond more efficiently and confidently. Continuous learning and teamwork are key, as support specialists frequently collaborate with engineering and product teams to resolve advanced problems.

What is a technical support?

Technical Support professionals are specialists who assist users in resolving technical issues related to products or services, such as computers, software, or electronics. They diagnose problems, provide step-by-step solutions, and may escalate complex issues to higher-level technicians. Technical Support can be provided via phone, email, chat, or in person. Their goal is to ensure that customers can use their technology effectively and with minimal disruption.
More about Technical Support jobs
What are popular job titles related to Technical Support jobs in Spring, TX? For Technical Support jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Technical Support jobs in Spring, TX look for? The top searched job categories for Technical Support jobs in Spring, TX are:
What cities near Spring, TX are hiring for Technical Support jobs? Cities near Spring, TX with the most Technical Support job openings:
Technical Support jobs near you

Technical Support

LT Security Inc.

Houston, TX • On-site

$18 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

Job description

Summary of Position:

We are seeking a talented individual to join our Technical Support team. The ideal candidate is well organized, dynamic, customer-focus, proactive and is strong in team-player, multi-tasking, and problem- solving skills.

Key Responsibilities:

  • Maintain an in-depth knowledge of our complete line of products and services
  • Embrace and learn the Video Surveillance / CCTV technologies and their applications
  • Provide product demo and technical training to the sales team and customers
  • Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals
  • Build and test PC-based DVR systems to customer's specifications
  • Provide prompt and effective customer service and technical support
  • Service customers in an effective and efficient manner; Partner with internal teams in a proactively
  • Other duties as assigned

Job Requirements:

Education/Experience:

  • 1+ Years of Professional Experience in technical support or related areas
  • Industry recognized technical support certificate such as a CompTIA A+ is a plus
  • Experience in security system industry is highly desired
  • A bachelor’s degree in Computer Science, Physics, IT / Network, Engineering, or related field
  • Fresh graduates welcome

Skills:

  • Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls
  • Ability to maintain confidential business information
  • Ability to respond to customers in a timely and effective manner
  • Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook)
  • Ability to work independently with minimal supervision
  • Ability to work under pressure
  • Strong troubleshooting, problem-solving and team player mindset is a plus
  • Proactive and enthusiastic to excel
  • Bilingual is a plus

Special Physical and/or Mental Requirements:

  • Domestic and/or International Travel may be required (up to 25%)
  • Willing and able to work additional hours when needed
  • Bend, lift, open and move product and related office items varying in weight from 1 to 30lbs, depending on need

Company Description

LTS is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms & resellers of all sizes. With 10+ Sales and Distribution Centers in the US and growing, we offer the latest technology of network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.