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Remote Desktop Support Manager Jobs in Spring, TX

Addison Group

Desktop Engineer

Houston, TX · Remote

$120K - $130K/yr

Administer and support enterprise endpoint management and device deployment platforms * Manage ... Experience supporting enterprise security tools, remote access solutions, and endpoint protection ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Utilize remote desktop software along with end user to resolve issues using documented solutions ... Initiate escalation as appropriate to ensure management awareness and timely resolution of issues ...

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Utilize remote desktop software along with end user to resolve issues using documented solutions ... Initiate escalation as appropriate to ensure management awareness and timely resolution of issues ...

HMG Careers

Remote Sales Manager

Houston, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Baytown, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Pasadena, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Heights, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

The Woodlands, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Houston, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Pasadena, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Remote Sales Manager

Southside Place, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

HMG Careers

Sales Manager Remote

Conroe, TX · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Laptop or desktop computer with a working camera * Insurance license required or willingness to ...

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Showing results 1-20

All JobsDesktop Support JobsRemote Desktop Support Manager JobsRemote Desktop Support Manager Jobs in Spring, TX

Remote Desktop Support Manager information

See Spring, TX salary details

$13

$32

$53

How much do remote desktop support manager jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for remote desktop support manager in Spring, TX is $32.19, according to ZipRecruiter salary data. Most workers in this role earn between $21.39 and $42.79 per hour, depending on experience, location, and employer.

What is the difference between Remote Desktop Support Manager vs Remote Desktop Support Technician?

AspectRemote Desktop Support ManagerRemote Desktop Support Technician
CertificationsCompTIA A+, HDI Support Center Analyst, ITILCompTIA A+, Microsoft Certified: Modern Desktop Administrator
Work EnvironmentSupervises support teams, manages workflows, oversees support operationsProvides technical support, troubleshoots remote desktop issues, assists end-users
Industry UsageIT support departments, managed service providersIT help desks, technical support centers

The Remote Desktop Support Manager oversees support teams and manages remote desktop support operations, requiring leadership skills and certifications. In contrast, the Remote Desktop Support Technician focuses on providing direct technical assistance to users. Both roles are essential in IT support environments, but they differ mainly in responsibilities and scope.

What are some common challenges faced by remote desktop support managers and how can they be addressed?

Remote Desktop Support Managers often encounter challenges such as coordinating a geographically dispersed team, ensuring consistent service quality, and managing complex technical issues remotely. To address these, it is important to establish clear communication channels, utilize centralized ticketing systems, and provide regular training for the support staff. Additionally, fostering a collaborative culture and leveraging remote monitoring tools can help maintain productivity and quickly resolve user issues.

What are the key skills and qualifications needed to thrive as a remote desktop support manager?

To thrive as a Remote Desktop Support Manager, you need expertise in IT support, troubleshooting, and remote desktop administration, often backed by a degree in computer science or related certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator. Familiarity with remote management tools (such as TeamViewer, Remote Desktop Services, or Citrix), ticketing systems, and security protocols is typically required. Strong leadership, communication, and problem-solving skills help you effectively guide teams and resolve client issues. These skills and qualities are crucial for ensuring efficient remote support operations, high user satisfaction, and secure IT environments.

What does a remote desktop support manager do?

A Remote Desktop Support Manager oversees a team responsible for providing technical assistance to users remotely, primarily through remote desktop tools. Their duties include managing support staff, ensuring timely resolution of IT issues, maintaining service quality, and implementing best practices for remote troubleshooting. They also collaborate with other IT departments to streamline processes and may be involved in training and development of support personnel. The goal is to ensure users can access help quickly and efficiently, minimizing downtime and technical disruptions.
What are popular job titles related to Remote Desktop Support Manager jobs in Spring, TX? For Remote Desktop Support Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Remote Desktop Support Manager jobs in Spring, TX look for? The top searched job categories for Remote Desktop Support Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Remote Desktop Support Manager jobs? Cities near Spring, TX with the most Remote Desktop Support Manager job openings:
Remote Desktop Support Manager jobs near you

Desktop Support Technician (Epic Rover/Imprivata)

Insight Global Healthcare

Houston, TX • Remote

$30 - $35/hr

Full-time

Medical, Dental, Vision

Posted 13 days ago

Job description

Title: Desktop Support Technician (system analyst)

Location: Houston, TX (Remote most of the time)

Hours: Standard hours, Monday-Friday


Must Haves:

  • Epic Rover experience, familiarity with this application would be helpful
  • Imprivata experience


Plusses:

  • SNOW
  • Desktop experience
  • Certifications in desktop space


Job Description:

The System Programmer Analyst will be a part of the enterprise support team and will support over 36,000 end-users. This person will serve as a high-level desktop support expert and will be responsible for a wide range of duties that involve, but are not limited to: Rollout and upgrades to a variety of applications, laptop/desktop network connectivity issues, application network connectivity or any issues with applications on a large scale. Other responsibilities will include creating how-to guides for end-users and other team members to follow for reoccurring issues. This position will sit primarily remote and will only need to go on-site as needed for major application issues or hardware testing.