Technical Support Engineer Remote Jobs in Raleigh, NC

This is a remote role that may only be hired in the following location(s): AZ, NC and TX.

We are looking for a highly skilled Senior Software Engineer (Full Stack) with strong expertise in Java/Spring Boot, Node.js, and modern front-end frameworks. The ideal candidate will design, develop, and maintain scalable applications, lead technical initiatives, mentor junior engineers, and ensure best practices in architecture and code quality.

About App

Award winning simple, secure and intuitive platform to keep track of money on the move with robust payment and tracking capabilities, manage credit and debit cards, check deposits, plus customizable alerts while accessing prompts to guide users with their banking tasks.

• Design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability.
• Oversee proactive maintenance on our existing Iaas/SaaS and on-premise applications within the Digital Banking, Mobile and integrating with Cards, Merchant Services, Payments, Foreign Exchange, Core banking and Trade Finance space to ensure our mission critical systems remain stable, can scale as our business grows, and remain fit-for-purpose.
• Coordinate and assist with troubleshooting of code defects, data errors and configuration problems to determine the origin of application error.
• Strong experience in supporting Business critical/ complex applications.
• Exercises Judgement within defined procedures and practices to determine appropriate action.
• Nice to have technical lead experience for small to medium sized projects.
• Drive departmental best practices, guidelines implementation and adhere to standards.
• Demonstrated expertise in designing and developing real-time integrations, file-based integrations and be able to optimize the use of database level processing. 
• Empathy with developers. Innate desire to create a superlative developer experience down to the last detail.
• Deep love of building elegant, maintainable, well-documented, secure code.
• Abstracting and refactoring should be a passion, not a chore.
• Drive to learn new things and go above and beyond the call of duty.
• Always working to improve yourself and constructively support the team around you.
• May mentor junior engineers and contribute to the team's technical growth.
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Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred Qualifications:

• 6–10 years of software development experience, with significant exposure to Java (Spring Boot) and Node.js.
• Back-End Expertise: Strong knowledge of REST APIs, microservices architecture, messaging queues (Kafka), caching techniques.
• Familiarity with security best practices (OAuth2, JWT, SSL, data encryption).
• Front-End Skills: Proficiency in React.js, with strong knowledge of HTML5, CSS3, and JavaScript/TypeScript.
• Database Knowledge: Expertise in SQL and NoSQL databases, database design, and query optimization.
• DevOps: Hands-on experience with Docker, Kubernetes, CI/CD pipelines.
• Testing & Quality: Experience in unit testing (JUnit, Mockito, Jest), integration testing, and TDD/BDD methodologies.
• Soft Skills: Strong problem-solving ability, communication skills, leadership qualities, and ability to work in a fast-paced environment

Preferred Skills (Nice to Have):

• Experience on AWS cloud platform
• Knowledge of event-driven architecture
• Experience on hybrid mobile apps
• Experience on log in and Multifactor authentication

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Bachelor's Degree and 4 years of experience in Software application development and maintenance OR High School Diploma or GED and 8 years of experience in Software application development and maintenance

Preferred Qualifications:

• 6–10 years of software development experience, with significant exposure to Java (Spring Boot) and Node.js.
• Back-End Expertise: Strong knowledge of REST APIs, microservices architecture, messaging queues (Kafka), caching techniques.
• Familiarity with security best practices (OAuth2, JWT, SSL, data encryption).
• Front-End Skills: Proficiency in React.js, with strong knowledge of HTML5, CSS3, and JavaScript/TypeScript.
• Database Knowledge: Expertise in SQL and NoSQL databases, database design, and query optimization.
• DevOps: Hands-on experience with Docker, Kubernetes, CI/CD pipelines.
• Testing & Quality: Experience in unit testing (JUnit, Mockito, Jest), integration testing, and TDD/BDD methodologies.
• Soft Skills: Strong problem-solving ability, communication skills, leadership qualities, and ability to work in a fast-paced environment

Preferred Skills (Nice to Have):

• Experience on AWS cloud platform
• Knowledge of event-driven architecture
• Experience on hybrid mobile apps
• Experience on log in and Multifactor authentication

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.