ZipRecruiter

Log In

2

Technical Support Engineer Remote Jobs in Lexington, NC

Carrier

Controls Engineer

NC · On-site +1

$64K - $129K/yr

Scope of Position As a Controls Engineer, you will be crucial to ALC's business through the ... Support functional testing for building systems and provide technical support to sales ...

TEKsystems

Sr. Cybersecurity Engineer

Winston Salem, NC · Remote

$98K - $135K/yr

... support the financial wellbeing of those who count on us most. Role Accountability Our culture is ... The Senior Security Engineer provides technical leadership and hands-on engineering to architect ...

TEKsystems

Sr. Cybersecurity Engineer

Winston Salem, NC · Remote

$50 - $60/hr

... support the financial wellbeing of those who count on us most. Role Accountability Our culture is ... The Senior Security Engineer provides technical leadership and hands-on engineering to architect ...

STADLER America LLC

Be Seen First

Field Service Technician

Winston Salem, NC · Remote

... customer technical support for recycling and waste processing equipment throughout the United ... automation engineers when required. · Read and interpret mechanical drawings, electrical ...

EnergyUnited

Region Line Engineer

Lexington, NC · On-site +1

Support the planning and coordination of regional line operations. * Provide engineering support ... Occasional remote work opportunities are available. * Because our members rely on us around the ...

Carter Lumber

Senior Truss Designer - REMOTE

Lexington, NC · Remote

$104K - $111K/yr

A Carter Lumber Sr Truss Designer (remote position) is responsible for designing plans for the ... wall, truss and engineered wood components. Support: * Communicates with production teams ...

next page

Showing results 1-20

All JobsTechnical Support Engineer JobsTechnical Support Engineer Remote JobsTechnical Support Engineer Remote Jobs in Lexington, NC

Technical Support Engineer Remote information

See Lexington, NC salary details

$33.7K

$71.1K

$107.5K

How much do technical support engineer remote jobs pay per year?

As of Aug 10, 2026, the average yearly pay for technical support engineer remote in Lexington, NC is $71,081.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,200.00 and $88,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support engineer remote, and why are they important?

To thrive as a Technical Support Engineer Remote, you need strong problem-solving abilities, technical troubleshooting expertise, and a background in IT or computer science, often supported by relevant certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE). Familiarity with ticketing systems, remote desktop tools, and diagnostic software is essential for effective support. Exceptional communication skills, patience, and the ability to work independently are crucial soft skills in a remote environment. These qualities enable efficient resolution of technical issues, ensure customer satisfaction, and maintain seamless remote operations.

What is the difference between Technical Support Engineer Remote vs Technical Support Specialist?

AspectTechnical Support Engineer RemoteTechnical Support Specialist
Required CredentialsTypically requires a degree in IT, Computer Science, or related field; certifications like CompTIA A+ or Network+ are commonOften requires similar certifications; may have less emphasis on formal degrees
Work EnvironmentRemote, often supporting enterprise clients or internal teams via online toolsCan be remote or on-site; supports customers via phone, email, or chat
Employer & Industry UsageUsed across tech companies, SaaS providers, and IT service firmsCommon in tech, retail, and telecommunications industries

Both roles involve troubleshooting technical issues, but Technical Support Engineer Remote typically requires more technical expertise and handles complex problems remotely, while Technical Support Specialist may focus on basic support and customer service. The roles often overlap, but the engineer position usually demands a higher technical skill level and certifications.

What does a technical support engineer do in a remote role?

A Technical Support Engineer working remotely provides assistance to customers or internal teams in resolving technical issues related to software, hardware, or network systems. They diagnose problems, offer troubleshooting guidance, and may escalate complex issues to higher-level engineers. Communication is typically done through email, chat, or video calls, ensuring users can continue their work with minimal disruption. Remote Technical Support Engineers must be skilled in problem-solving, customer service, and using various support tools. Their goal is to help users resolve issues efficiently, regardless of their physical location.

What are some typical challenges faced by technical support engineers working remotely, and how can they be managed?

Remote Technical Support Engineers often face challenges such as troubleshooting complex technical issues without in-person access to customer systems and maintaining clear communication across different time zones. To manage these, effective use of remote access tools, thorough documentation, and proactive communication with both customers and team members are crucial. Additionally, setting up a dedicated workspace and establishing structured routines can help maintain productivity and work-life balance. Regular virtual meetings and collaboration platforms also support knowledge sharing and team cohesion.
More about Technical Support Engineer Remote jobs
What cities near Lexington, NC are hiring for Technical Support Engineer Remote jobs? Cities near Lexington, NC with the most Technical Support Engineer Remote job openings:
Technical Support Engineer Remote jobs near you

Field Clinical Representative - Winston/Salem

Inspire Medical Systems Inc.

Winston Salem, NC • Remote

Other

Re-posted 5 hours ago

Job description

ESSENTIAL JOB FUNCTIONS  

The Field Clinical Representative provides technical and clinical expertise, educational and field support to ensure the safe adoption of the Inspire therapy and products.  The FCR is responsible for working with customers, physicians, clinic staff and Inspire field staff to drive procedural and practice success.   

OPPORTUNITIES YOU WILL HAVE IN THIS ROLE  

  • Provide technical support during implant procedures and at device activation. 
  • Maintain credentials enabling access to assigned hospitals and clinics. 
  • Provide technical leadership and education in assigned region to account clinical staff. 
  • Provide post-training follow up including procedural reviews, in servicing and support. 
  • Assist customers in device troubleshooting. 
  • Collaborate with sales personnel on appropriate training/support for targeted customers. 
  • Proactively disseminate peer-reviewed scientific and clinical information to customers and assigned sales team as needed. 
  • Provide technical expertise for assigned regional education and training activities. 
  • Stay current on relevant scientific publications and clinical evidence. 

WHAT YOU CAN BRING TO OUR GREAT TEAM 

Required:

  • Bachelors' degree and 2+ years of related clinical, healthcare or medical device industry experience (OR) Bachelor's degree and 1+ years applicable Inspire experience (OR) an Associates' degree or Professional Certification and 5+ years of related clinical/healthcare or medical device industry experience.  
  • Ability to communicate and collaborate effectively in a clinical setting. 
  • Strong computer skills with MS office including PowerPoint and Excel.  
  • Problem solving/trouble shooting skills. 
  • Ability to travel (including overnights as needed) within territory.

Preferred: 

  • Degree in Nursing, Engineering, Science or technical discipline. 
  • Previous Operating Room (surgical) coverage with implantable devices.  

#LI-Remote

Apply