Job Title: Associate Director - Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support Organization Overview: The TS/MS organization, also known externally as MSAT ...
Job Title: Associate Director - Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support Organization Overview: The TS/MS organization, also known externally as MSAT ...
Technical Services Associate
Chantilly, VA · On-site
$40K - $80K/yr
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
Technical Services Associate
Chantilly, VA · On-site
$40K - $80K/yr
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
Associate Director - Technical Services/Manufacturing Science - Analytical Support
Richmond, VA · On-site
Job Title: Associate Director - Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support Organization Overview: The TS/MS organization, also known externally as MSAT ...
Associate Director - Technical Services/Manufacturing Science - Analytical Support
Richmond, VA · On-site
Job Title: Associate Director - Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support Organization Overview: The TS/MS organization, also known externally as MSAT ...
Associate Director - Technical Services/Manufacturing Science - Analytical Support
Richmond, VA · On-site
$123 - $180/hr
Job Title: Associate Director - Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support Organization Overview: The TS/MS organization, also known externally as MSAT ...
New
Associate Director - Technical Services/Manufacturing Science - Analytical Support
Richmond, VA · On-site
$123 - $180/hr
Job Title: Associate Director - Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support Organization Overview: The TS/MS organization, also known externally as MSAT ...
New
Technical Services Associate
Chantilly, VA · On-site
$40K - $80K/yr
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
Technical Services Associate
Chantilly, VA · On-site
$40K - $80K/yr
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
Job Title: Shared Services Technical Support Engineer II Location: Glen Allen, VA Duration: 4+ ... Bachelor degree in Electronics, Computer Science, Information Technology, Biomedical or Associates ...
Job Title: Shared Services Technical Support Engineer II Location: Glen Allen, VA Duration: 4+ ... Bachelor degree in Electronics, Computer Science, Information Technology, Biomedical or Associates ...
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
Technical Services Associate
Chantilly, VA · On-site
$40K - $80K/yr
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
Technical Services Associate
Chantilly, VA · On-site
$40K - $80K/yr
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
Technical Services Associate
Chantilly, VA · On-site
$40K - $80K/yr
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
Technical Services Associate
Chantilly, VA · On-site
$40K - $80K/yr
... Associate | Audio Visual (AV) Tech . This role is multi-faceted, involving both technical support ... Provide technical support to field engineers, technicians, and product support teams in diagnosing ...
Associate Systems Engineer/Technical Specialist
Hampton, VA · On-site
$67K - $149K/yr
The Associate Systems Engineers/Technical Specialists will support technical manual updates, courseware formatting, software change tracking, and documentation management functions on the AN/SQQ-89(V ...
Associate Systems Engineer/Technical Specialist
Hampton, VA · On-site
$67K - $149K/yr
The Associate Systems Engineers/Technical Specialists will support technical manual updates, courseware formatting, software change tracking, and documentation management functions on the AN/SQQ-89(V ...
Associate Systems Engineer/Technical Specialist
Hampton, VA · On-site
$67K - $149K/yr
The Associate Systems Engineers/Technical Specialists will support technical manual updates, courseware formatting, software change tracking, and documentation management functions on the AN/SQQ-89(V ...
Associate Systems Engineer/Technical Specialist
Hampton, VA · On-site
$67K - $149K/yr
The Associate Systems Engineers/Technical Specialists will support technical manual updates, courseware formatting, software change tracking, and documentation management functions on the AN/SQQ-89(V ...
Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...
Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...
Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...
Your Impact We are seeking a Technical Support Engineer (Tier 2+) to support customers and internal teams using the Axon 911 platform while helping ensure reliability, performance, and operational ...
Technical Support Analyst 2
Petersburg, VA · On-site
$30/hr
Technical Support Analyst 2 Location : 1 Hayden Drive. Petersburg, VA, 23806 Client : state of VA ... Qualifications Minimum Qualifications · Associate degree in Information Technology,Electronics ...
Quick apply
Technical Support Analyst 2
Petersburg, VA · On-site
$30/hr
Technical Support Analyst 2 Location : 1 Hayden Drive. Petersburg, VA, 23806 Client : state of VA ... Qualifications Minimum Qualifications · Associate degree in Information Technology,Electronics ...
DC Technical Support Specialist Reports to: DC Technical Services Manager (Directly) Director of ... Responsible for submission of all service requests for new equipment, software, associate moves ...
DC Technical Support Specialist Reports to: DC Technical Services Manager (Directly) Director of ... Responsible for submission of all service requests for new equipment, software, associate moves ...
Datacenter Technical Support Representative
Clarksville, VA · On-site
$51K - $82K/yr
Provide technical support to the end users of the customer system. Support may take various forms ... Bachelor's degree with 2+ years experience, associates degree with 4+ years experience or high ...
Datacenter Technical Support Representative
Clarksville, VA · On-site
$51K - $82K/yr
Provide technical support to the end users of the customer system. Support may take various forms ... Bachelor's degree with 2+ years experience, associates degree with 4+ years experience or high ...
Provide technical support to the end users of the customer system. Support may take various forms ... Bachelor's degree with 2+ years experience, associates degree with 4+ years experience or high ...
Provide technical support to the end users of the customer system. Support may take various forms ... Bachelor's degree with 2+ years experience, associates degree with 4+ years experience or high ...
Technical Support Associate information
See Virginia salary details
$10.96 - $15.12
2% of jobs
$17.95 is the 25th percentile. Wages below this are outliers.
$15.12 - $19.28
34% of jobs
The median wage is $21.15 / hr.
$19.28 - $23.44
32% of jobs
$25.33 is the 75th percentile. Wages above this are outliers.
$23.44 - $27.60
17% of jobs
$27.60 - $31.76
5% of jobs
$31.76 - $35.92
6% of jobs
$35.92 - $40.08
2% of jobs
$40.08 - $44.24
2% of jobs
$44.24 - $48.40
0% of jobs
$48.40 - $52.56
0% of jobs
$52.56 - $56.72
0% of jobs
$10
$24
$56
How much do technical support associate jobs pay per hour?
What does a technical support associate do?
What are the key skills and qualifications needed to thrive as a technical support associate?
What are some common challenges technical support associates face, and how can they effectively manage them?
What is the difference between Technical Support Associate vs Customer Support Specialist?
| Aspect | Technical Support Associate | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; technical certifications often preferred | High school diploma or equivalent; customer service certifications optional |
| Work Environment | Call centers, IT departments, technical help desks | Call centers, retail, online support platforms |
| Industry Usage | IT, software, hardware companies | Retail, telecom, service industries |
| Common Search/Comparison | Technical Support Associate vs Customer Support Specialist |
The main difference is that Technical Support Associates focus on resolving technical issues related to hardware or software, requiring technical knowledge and certifications. Customer Support Specialists handle general customer inquiries, focusing on service and satisfaction. Both roles are essential in customer-facing environments but differ in technical complexity and scope.
What are the most commonly searched types of Technical Support jobs in Virginia?
The most popular types of Technical Support jobs in Virginia are:
What are popular job titles related to Technical Support Associate jobs in Virginia?
For Technical Support Associate jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Technical Support Associate jobs in Virginia look for?
The top searched job categories for Technical Support Associate jobs in Virginia are:
What cities in Virginia are hiring for Technical Support Associate jobs?
Cities in Virginia with the most Technical Support Associate job openings:

Associate Director - Technical Services/Manufacturing Science - Analytical Support
Richmond, VA
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 6 hours ago
Eli Lilly and Company rating
8.8
Based on 63 frontline employees who took The Breakroom Quiz
11th of 86 rated pharmaceutical
Job description
At Lilly, the work is demanding because patients are waiting. We unite caring with discovery to help make life better for people around the world, knowing that every decision, every detail, and every day matters. Headquartered in Indianapolis, Indiana, our over 50,000 employees around the globe take on complex challenges to discover and deliver life-changing medicines, strengthen how health is understood and managed, and support the communities we serve. This is hard, urgent, selfless work-but it's work worth doing. If you're driven by purpose and ready to bring your best to work that truly matters for patients, we invite you to join us.
Lilly is currently constructing an advanced manufacturing facility for monoclonal antibodies, and bioconjugates in Goochland County, Virginia. This facility is intended to provide capacity for current and future products. This is a unique opportunity to be a part of the leadership team for the startup of a manufacturing site, and the successful candidate will help to build the organization, the facility and the culture to enable a successful startup into GMP manufacturing operations.
Job Title:Associate Director - Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support
Organization Overview:
The TS/MS organization, also known externally as MSAT (Manufacturing Science and Technology) provides technical oversight to ensure robust and consistent biology and chemistry throughout all aspects of the manufacturing process. Through cross functional collaboration, TS/MS ensures the quality and safety of our products through process monitoring and knowledge to control, prevent and mitigate variability to deliver a reliable supply of medicine.
Responsibilities:
The Associate Director - TS/MS - Analytical Support, will lead a technical organization to provide oversight of biological and bioconjugate manufacturing processes in collaboration with engineering, IT, operations and quality functions. TS/MS is responsible for ensuring manufacturing processes run reliably in a state control through process monitoring supported through technical knowledge.
- Support site leadership to build a diverse and capable TS/MS organization with the necessary capability, capacity and culture to operate the facility to the highest standards of excellence
- Lead, develop and retain a high-performing team, fostering a culture of technical excellence, curiosity, accountability and continuous improvement
- Provide coaching, mentorship and performance management to direct reports, ensuring individuals are developed to their full potential, and the team is structured for long-term success
- Determine TS/MS staffing and resource needs to support process operations through facility startup to enable successful process qualifications and validations
- Support the development and implementation of robust control strategies to ensure regulatory compliance and operational excellence through lean principles in a digitally native plant
- Review and approve documentation including procedures, deviation investigations, technical reports, change controls, qualification and validation protocols and summary reports
- Support the project team to deliver the facility to the site lead team ready to operate and on schedule
Basic Requirements:
- BS, MS, or PhD in biology, biochemistry, chemistry, chemical engineering, or a related scientific discipline, with 5+ years of experience in the biopharmaceutical industry
- Minimum of 3+ years in a people leadership role
- Experience in analytical method development for biological drug substance and drug product
Additional Skills/Preferences:
- Advanced degree (MS or PhD) in biology, biochemistry, chemistry, chemical engineering, or a related scientific discipline preferred
- Experience in GMP manufacturing operations and supporting regulatory inspections and audits
- Knowledge of manufacturing processes, lab scale models, and unit operations used in the manufacturing of biotech products
- Knowledge of laboratory scale models and commercial scale biotech manufacturing processes
- Strong written and verbal communication skills
- Ability to work on own initiative and as part of a process team consisting of a diverse group of management, production/scienceand engineering professionals
- Ability to respond quickly and proactively to changing priorities within a limited timeline
Additional Information:
- Travel is possible, but expected to be minimal
- Role is Monday through Friday onsite. Must be flexible in providing support to accommodate other inputs (production schedules, shutdowns, etc.). Occasional extended hours and / or off-hour work may be required.
Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.
Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.
Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia (AMECA), Black Employees at Lilly (BE@Lilly), Chinese Culture Network (CCN), EnAble, Evolve, Lilly Indian Network (LIN), Organization of Latinx at Lilly (OLA), Pride (LGBTQ+ Allies), Veterans Leadership Network (VLN) and Women's Initiative for Leading at Lilly (WILL).
Actual compensation will depend on a candidate's education, experience, skills, and geographic location. The anticipated wage for this position is
$123,000 - $180,400Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly's compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.
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About Eli Lilly
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Eli Lilly, based in Indianapolis, IN, US, is one of the pioneers in the pharmaceutical industry with a rich history dating back to 1876. This global pharmaceutical company focuses on discovering, developing, manufacturing and selling pharmaceutical products in approximately 120 countries. The company's product categories include endocrinology, oncology, cardiovascular, neuroscience, and immunology. Having invested over $9 billion in research and development in the past decade, Eli Lilly is also committed to creating high-quality medicines that meet real needs. As a recipient of several awards and recognitions, Eli Lilly is known for its focus on life-saving research and drug development. Their mission is to make medicines that help people live longer, healthier, and more active lives.
Industry
Pharmaceutical product wholesalers
Company size
10,000+ Employees
Headquarters location
Indianapolis, IN, US
Year founded
1876