This is not a "desk job." We need a leader who can manage the workflow of the shop floor while remaining deeply involved in the technical success of every project-from the first setup to the final ...
This is not a "desk job." We need a leader who can manage the workflow of the shop floor while remaining deeply involved in the technical success of every project-from the first setup to the final ...
This is not a "desk job." We need a leader who can manage the workflow of the shop floor while remaining deeply involved in the technical success of every project-from the first setup to the final ...
This is not a "desk job." We need a leader who can manage the workflow of the shop floor while remaining deeply involved in the technical success of every project-from the first setup to the final ...
Customer Success Engineer - Analytics as a Service Qualitrol Fairport, NY, United States Posted[...]
Fairport, NY · On-site
$115 - $213/hr
This role combines technical implementation, DevOps coordination, customer consulting and AI ... Experience managing enterprise customers* Strong project leadership* Excellent customer ...
Customer Success Engineer - Analytics as a Service Qualitrol Fairport, NY, United States Posted[...]
Fairport, NY · On-site
$115 - $213/hr
This role combines technical implementation, DevOps coordination, customer consulting and AI ... Experience managing enterprise customers* Strong project leadership* Excellent customer ...
CNC SETUP machinist
$20.25 - $27.75/hr
This is not a "desk job." We need a leader who can manage the workflow of the shop floor while remaining deeply involved in the technical success of every project-from the first setup to the final ...
CNC SETUP machinist
$20.25 - $27.75/hr
This is not a "desk job." We need a leader who can manage the workflow of the shop floor while remaining deeply involved in the technical success of every project-from the first setup to the final ...
CNC SETUP machinist
Rochester, NY · On-site
$20.25 - $27.75/hr
This is not a "desk job." We need a leader who can manage the workflow of the shop floor while remaining deeply involved in the technical success of every project-from the first setup to the final ...
CNC SETUP machinist
Rochester, NY · On-site
$20.25 - $27.75/hr
This is not a "desk job." We need a leader who can manage the workflow of the shop floor while remaining deeply involved in the technical success of every project-from the first setup to the final ...
This is not a "desk job." We need a leader who can manage the workflow of the shop floor while remaining deeply involved in the technical success of every project-from the first setup to the final ...
This is not a "desk job." We need a leader who can manage the workflow of the shop floor while remaining deeply involved in the technical success of every project-from the first setup to the final ...
Apply our technical SEO and Google Business Profile rubrics with AI augmentation * Validate AI ... Level 1 - Junior Partner Success Manager Build your foundation and master the fundamentals of ...
Apply our technical SEO and Google Business Profile rubrics with AI augmentation * Validate AI ... Level 1 - Junior Partner Success Manager Build your foundation and master the fundamentals of ...
... overall success of our training program. This position will write and maintain training ... Produce high quality documentation that meet the applicable standards of our knowledge management ...
... overall success of our training program. This position will write and maintain training ... Produce high quality documentation that meet the applicable standards of our knowledge management ...
Technical Manager - Systems Engineering Job Code: 42391 Job Location: Rochester, New York Job ... Demonstrated success leading teams through complex integration, test, and fielding activities.
Technical Manager - Systems Engineering Job Code: 42391 Job Location: Rochester, New York Job ... Demonstrated success leading teams through complex integration, test, and fielding activities.
Technical Manager - Systems Engineering Job Code: 42391 Job Location: Rochester, New York Job ... Demonstrated success leading teams through complex integration, test, and fielding activities.
Technical Manager - Systems Engineering Job Code: 42391 Job Location: Rochester, New York Job ... Demonstrated success leading teams through complex integration, test, and fielding activities.
Technical Service Advisor
Rochester, NY · On-site
$80K - $90K/yr
Solve Technical Challenges. Grow Your HVAC Career. VP Supply Corp is a family-owned distributor of ... Partner with sales, service, warranty, and product management teams to support customer success
Technical Service Advisor
Rochester, NY · On-site
$80K - $90K/yr
Solve Technical Challenges. Grow Your HVAC Career. VP Supply Corp is a family-owned distributor of ... Partner with sales, service, warranty, and product management teams to support customer success
Technical Service Advisor
Rochester, NY · On-site
$112K - $112K/yr
Solve Technical Challenges. Grow Your HVAC Career. VP Supply Corp is a family-owned distributor of ... Partner with sales, service, warranty, and product management teams to support customer success
Technical Service Advisor
Rochester, NY · On-site
$112K - $112K/yr
Solve Technical Challenges. Grow Your HVAC Career. VP Supply Corp is a family-owned distributor of ... Partner with sales, service, warranty, and product management teams to support customer success
Technical Service Advisor
Rochester, NY · On-site
$80K - $90K/yr
Solve Technical Challenges. Grow Your HVAC Career. VP Supply Corp is a family-owned distributor of ... Partner with sales, service, warranty, and product management teams to support customer success
Quick apply
Technical Service Advisor
Rochester, NY · On-site
$80K - $90K/yr
Solve Technical Challenges. Grow Your HVAC Career. VP Supply Corp is a family-owned distributor of ... Partner with sales, service, warranty, and product management teams to support customer success
Engineering Manager- Technical Program Manager
Rochester, NY · On-site
$127K/yr
... that contribute to the success of our Firm. You are expected to lead with integrity and ... Our teams apply deep technical expertise and a strong service-oriented mindset to support the ...
Engineering Manager- Technical Program Manager
Rochester, NY · On-site
$127K/yr
... that contribute to the success of our Firm. You are expected to lead with integrity and ... Our teams apply deep technical expertise and a strong service-oriented mindset to support the ...
Technical Manager - Systems Engineering Job Code: 42391 Job Location: Rochester, New York Job ... Demonstrated success leading teams through complex integration, test, and fielding activities.
Technical Manager - Systems Engineering Job Code: 42391 Job Location: Rochester, New York Job ... Demonstrated success leading teams through complex integration, test, and fielding activities.
... life success. Fundamental to our culture is an unwavering focus on values, dedication to our ... Technical Manager - Software Engineering Job Code: 40839 Job Location: Rochester, New York Job ...
... life success. Fundamental to our culture is an unwavering focus on values, dedication to our ... Technical Manager - Software Engineering Job Code: 40839 Job Location: Rochester, New York Job ...
... life success. Fundamental to our culture is an unwavering focus on values, dedication to our ... Technical Manager - Software Engineering Job Code: 40839 Job Location: Rochester, New York Job ...
... life success. Fundamental to our culture is an unwavering focus on values, dedication to our ... Technical Manager - Software Engineering Job Code: 40839 Job Location: Rochester, New York Job ...
Managing Technical Consultant, Landscape Architecture
Rochester, NY · On-site
$79K - $101K/yr
Proven success managing project scopes, schedules, budgets, and client relationships. * Driver ... Mentor technical staff and foster a collaborative, high-performing project environment. * Conduct ...
Managing Technical Consultant, Landscape Architecture
Rochester, NY · On-site
$79K - $101K/yr
Proven success managing project scopes, schedules, budgets, and client relationships. * Driver ... Mentor technical staff and foster a collaborative, high-performing project environment. * Conduct ...
Managing Technical Consultant, Landscape Architecture
Rochester, NY · On-site
$79K - $101K/yr
Proven success managing project scopes, schedules, budgets, and client relationships. * Driver ... Mentor technical staff and foster a collaborative, high-performing project environment. * Conduct ...
Managing Technical Consultant, Landscape Architecture
Rochester, NY · On-site
$79K - $101K/yr
Proven success managing project scopes, schedules, budgets, and client relationships. * Driver ... Mentor technical staff and foster a collaborative, high-performing project environment. * Conduct ...
TECHNICAL TEAM LEAD
Victor, NY · On-site
People Leadership Directly manage a team of software engineers and technical contributors. Foster a ... These drivers are critical to the success of any organization: including alignment, execution, and ...
TECHNICAL TEAM LEAD
Victor, NY · On-site
People Leadership Directly manage a team of software engineers and technical contributors. Foster a ... These drivers are critical to the success of any organization: including alignment, execution, and ...
Technical Success Manager information
See Rochester, NY salary details
$50.3K - $63.1K
1% of jobs
$63.1K - $75.9K
2% of jobs
$75.9K - $88.7K
2% of jobs
$88.7K - $101.4K
1% of jobs
$101.4K - $114.2K
9% of jobs
$119.3K is the 25th percentile. Wages below this are outliers.
$114.2K - $127K
26% of jobs
$127K - $139.8K
3% of jobs
$139.8K - $152.6K
1% of jobs
The median wage is $160.6K / yr.
$152.6K - $165.4K
9% of jobs
$165.4K - $178.1K
11% of jobs
$182.1K is the 75th percentile. Wages above this are outliers.
$178.1K - $190.9K
36% of jobs
$50.3K
$150.3K
$190.9K
How much do technical success manager jobs pay per year?
As of Sep 6, 2026, the average yearly pay for technical success manager in Rochester, NY is $150,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,900.00 and $178,600.00 per year, depending on experience, location, and employer.
What is a Technical Success Manager?
A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.
How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?
Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.
What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?
To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.
What is the difference between Technical Success Manager vs Customer Success Manager?
| Aspect | Technical Success Manager | Customer Success Manager |
|---|---|---|
| Required Credentials | Technical background, certifications in relevant technologies | Customer service, communication, and relationship management skills |
| Work Environment | Technical teams, product deployment, technical support | Client interactions, onboarding, retention strategies |
| Employer & Industry Usage | Tech companies, SaaS providers, software firms | Tech, SaaS, and service industries |
| Common Search & Comparison | Yes | Yes |
The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.
How much does a technical success manager make?
The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits related to customer success and technical expertise.
What are popular job titles related to Technical Success Manager jobs in Rochester, NY?
For Technical Success Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Technical Success Manager jobs in Rochester, NY look for?
The top searched job categories for Technical Success Manager jobs in Rochester, NY are:
- Customer Success Manager
- Client Success Manager
- Director Customer Success Manager Remote
- Customer Success Manager Remote
- Customer Success Project Manager
- Scaled Customer Success Manager
- Technical Customer Success Manager
- Weekend Customer Success Manager
- Entry Level Customer Success Manager Remote
- Customer Success Manager Europe
What cities near Rochester, NY are hiring for Technical Success Manager jobs?
Cities near Rochester, NY with the most Technical Success Manager job openings:
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted yesterday
Job description
Description
We are seeking a high-level CNC Foreman who thrives in a fast-paced production environment. This is not a "desk job." We need a leader who can manage the workflow of the shop floor while remaining deeply involved in the technical success of every project-from the first setup to the final part.
Key Responsibilities
- Hands-On Leadership: Oversee daily shop operations and provide mentorship to operators, ensuring safety and quality standards are met.
- Expert Setup: Lead the setup of complex CNC milling jobs, ensuring machines are dialed in for maximum efficiency and precision.
- Tooling & Inventory: Manage the procurement of perishable tooling (end mills, inserts, drills, etc.) to ensure zero downtime.
- Troubleshooting: Act as the first line of defense for technical issues on the floor; diagnose and resolve program errors, mechanical hiccups, or finish issues.
- Process Improvement: Identify ways to reduce cycle times and improve setup repeatability.
- Benefits: Medical,Dental, Vision, 401k, PTO, Life Insurance
- Schedule: 7:00 AM to 3:30 PM
Requirements
CNC Milling Mastery: Minimum of 5 years of experience specifically in CNC milling. You should be an expert in workholding, tool selection, and speeds/feeds.
Technical Troubleshooting: Ability to read blueprints, interpret G-code, and solve geometric or mechanical problems on the fly.
Inventory Management: Experience tracking tool life and ordering shop supplies Leadership Qualities: Strong communication skills and the ability to keep a team motivated and on schedule.