Customer Success Manager
Columbus, OH · On-site
What You'll Do As a Customer Success Manager, you'll be responsible for the day-to-day ... and technical account inquiries. * Lead the successful onboarding, training, and adoption of the ...
Customer Success Manager
Columbus, OH · On-site
What You'll Do As a Customer Success Manager, you'll be responsible for the day-to-day ... and technical account inquiries. * Lead the successful onboarding, training, and adoption of the ...
Customer Success activities include ongoing management and oversight of our customers: on-boarding, ... Bachelor degree required, business or technical degree preferred * Excellent organization, time ...
Customer Success activities include ongoing management and oversight of our customers: on-boarding, ... Bachelor degree required, business or technical degree preferred * Excellent organization, time ...
Customer Success Manager
Columbus, OH · On-site
We are looking for an experienced Customer Success Manager with experience supporting customers in ... Comfortable communicating technical concepts to non-technical audiences * Capable of negotiating ...
Customer Success Manager
Columbus, OH · On-site
We are looking for an experienced Customer Success Manager with experience supporting customers in ... Comfortable communicating technical concepts to non-technical audiences * Capable of negotiating ...
Customer Success Manager
Columbus, OH · On-site
We are looking for an experienced Customer Success Manager with experience supporting customers in ... Comfortable communicating technical concepts to non-technical audiences * Capable of negotiating ...
Customer Success Manager
Columbus, OH · On-site
We are looking for an experienced Customer Success Manager with experience supporting customers in ... Comfortable communicating technical concepts to non-technical audiences * Capable of negotiating ...
Customer Success Manager
Columbus, OH · On-site +1
$80K - $95K/yr
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing ... Reactive duties include training, product support, and appropriate delegation when technical issues ...
Quick apply
Customer Success Manager
Columbus, OH · On-site +1
$80K - $95K/yr
As a Customer Success Manager, you will be an incredible product expert! This involves utilizing ... Reactive duties include training, product support, and appropriate delegation when technical issues ...
Deployment Success Manager
Columbus, OH · On-site
Collaborate with customer stakeholders, technical account teams, and internal teams to address ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:
Deployment Success Manager
Columbus, OH · On-site
Collaborate with customer stakeholders, technical account teams, and internal teams to address ... Work you'll do As a Deployment Success Manager on the Customer team, you will be responsible for:
Field CTO (US)
Columbus, OH · On-site
$155 - $200/hr
Working across Customer Success, Product Management, Engineering, and Solution Architecture, and our partner ecosystem, the Technical Success team realize measurable value from Immuta and ...
New
Field CTO (US)
Columbus, OH · On-site
$155 - $200/hr
Working across Customer Success, Product Management, Engineering, and Solution Architecture, and our partner ecosystem, the Technical Success team realize measurable value from Immuta and ...
New
Customer Success Manager, Enterprise
Columbus, OH · On-site +1
$80K - $95K/yr
As an Enterprise Customer Success Manager, you will be an incredible product expert! This involves ... Reactive duties include training, product support, and appropriate delegation when technical issues ...
Quick apply
Customer Success Manager, Enterprise
Columbus, OH · On-site +1
$80K - $95K/yr
As an Enterprise Customer Success Manager, you will be an incredible product expert! This involves ... Reactive duties include training, product support, and appropriate delegation when technical issues ...
We are looking for an experienced Customer Success Manager with a strong manufacturing background ... Comfortable working with technical products and collaborating across engineering and operations ...
We are looking for an experienced Customer Success Manager with a strong manufacturing background ... Comfortable working with technical products and collaborating across engineering and operations ...
We are looking for an experienced Customer Success Manager with a strong manufacturing background ... Comfortable working with technical products and collaborating across engineering and operations ...
We are looking for an experienced Customer Success Manager with a strong manufacturing background ... Comfortable working with technical products and collaborating across engineering and operations ...
Client Success & Relationship Management * Build and maintain strong relationships with client ... Technical Services & Support * Provide engineering and analytics support related to HVAC, ...
Client Success & Relationship Management * Build and maintain strong relationships with client ... Technical Services & Support * Provide engineering and analytics support related to HVAC, ...
Resident Solution Architect (US)
$170K - $203K/yr
This is a hands-on, consultative role that blends technical delivery with strategic advisory. You'll collaborate closely with Customer Success Managers, Product, and Engineering teams to ensure every ...
Quick apply
Resident Solution Architect (US)
$170K - $203K/yr
This is a hands-on, consultative role that blends technical delivery with strategic advisory. You'll collaborate closely with Customer Success Managers, Product, and Engineering teams to ensure every ...
Resident Solution Architect (US)
Columbus, OH · On-site
$170K - $203K/yr
This is a hands-on, consultative role that blends technical delivery with strategic advisory. You'll collaborate closely with Customer Success Managers, Product, and Engineering teams to ensure every ...
Resident Solution Architect (US)
Columbus, OH · On-site
$170K - $203K/yr
This is a hands-on, consultative role that blends technical delivery with strategic advisory. You'll collaborate closely with Customer Success Managers, Product, and Engineering teams to ensure every ...
Resident Solution Architect (US)
Columbus, OH · On-site
$170K - $203K/yr
This is a hands-on, consultative role that blends technical delivery with strategic advisory. You'll collaborate closely with Customer Success Managers, Product, and Engineering teams to ensure every ...
Resident Solution Architect (US)
Columbus, OH · On-site
$170K - $203K/yr
This is a hands-on, consultative role that blends technical delivery with strategic advisory. You'll collaborate closely with Customer Success Managers, Product, and Engineering teams to ensure every ...
Job Summary The Global Customer Success Manager (GCSM) - Liquid Cooling is responsible for ... Bachelor's degree in engineering, Operations, or a related technical discipline (master's preferred ...
Job Summary The Global Customer Success Manager (GCSM) - Liquid Cooling is responsible for ... Bachelor's degree in engineering, Operations, or a related technical discipline (master's preferred ...
Proactively manage account health and run NPS/CSAT programs to protect retention and catch risk ... journals, technical procedures or governmental regulations. Ability to write reports, business ...
Proactively manage account health and run NPS/CSAT programs to protect retention and catch risk ... journals, technical procedures or governmental regulations. Ability to write reports, business ...
As Technical Account Manager, you will be the main point of contact and technical account owner for ... success. You will be responsible for assisting the customer in managing the entire lifecycle of ...
Quick apply
As Technical Account Manager, you will be the main point of contact and technical account owner for ... success. You will be responsible for assisting the customer in managing the entire lifecycle of ...
As Technical Account Manager, you will be the main point of contact and technical account owner for ... success. You will be responsible for assisting the customer in managing the entire lifecycle of ...
As Technical Account Manager, you will be the main point of contact and technical account owner for ... success. You will be responsible for assisting the customer in managing the entire lifecycle of ...
The Technical Project Manager (TPM) role is established within the Product Operations sub ... Define program milestones, establish success metrics, and own the communication of progress, health ...
The Technical Project Manager (TPM) role is established within the Product Operations sub ... Define program milestones, establish success metrics, and own the communication of progress, health ...
Technical Project Manager
Columbus, OH · On-site
The Technical Project Manager (TPM) role is established within the Product Operations sub ... Define program milestones, establish success metrics, and own the communication of progress, health ...
Technical Project Manager
Columbus, OH · On-site
The Technical Project Manager (TPM) role is established within the Product Operations sub ... Define program milestones, establish success metrics, and own the communication of progress, health ...
Technical Success Manager information
See salary details
$51K - $64K
1% of jobs
$64K - $76.9K
2% of jobs
$76.9K - $89.9K
2% of jobs
$89.9K - $102.8K
1% of jobs
$102.8K - $115.8K
9% of jobs
$120.9K is the 25th percentile. Wages below this are outliers.
$115.8K - $128.7K
26% of jobs
$128.7K - $141.7K
3% of jobs
$141.7K - $154.6K
1% of jobs
The median wage is $162.7K / yr.
$154.6K - $167.6K
9% of jobs
$167.6K - $180.5K
11% of jobs
$184.5K is the 75th percentile. Wages above this are outliers.
$180.5K - $193.5K
36% of jobs
$51K
$152.3K
$193.5K
How much do technical success manager jobs pay per year?
As of Aug 2, 2026, the average yearly pay for technical success manager in the United States is $152,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $116,500.00 and $181,000.00 per year, depending on experience, location, and employer.
What are popular job titles related to Technical Success Manager jobs? For Technical Success Manager jobs, the most frequently searched job titles are:
What job categories do people searching Technical Success Manager jobs look for? The top searched job categories for Technical Success Manager jobs are:
- Full Time Technical Customer Success Manager
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- Remote Senior Customer Success Manager
- Technical Customer Success Manager
- Weekend Customer Success Manager
- Senior Technical Customer Success Manager
- Google Adsense
- Remote Senior Customer Success
- Strategic Customer Success Manager
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What cities are hiring for Technical Success Manager jobs? Cities with the most Technical Success Manager job openings:
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Job description
Who We Are
Foxen advances financial wellness through multi-family real estate. Founded in 2018 and headquartered in Columbus, Ohio, we provide we provide a platform of compliance solutions for multifamily property owners, operators and residents.
We've built a profitable, growing business in a challenging market. Customers stay and expand with us. Our product portfolio continues to deepen. And we still have significant room to grow.
That kind of momentum requires something specific from the people who work here: high standards, a builder's mindset and ambition without ego.
Foxen isn't for everyone. But for the people it's for, it's a supportive place to grow.
What You'll DoAs a Customer Success Manager, you'll be responsible for the day-to-day administration of our risk compliance program at the property level. Your duties will include monitoring daily compliance, training property teams, onboarding new properties, and providing overall oversight for an assigned portfolio of communities.
As a key member of a growing team of entrepreneurial professionals, you'll help drive innovation in the multifamily risk compliance industry. You'll also have the opportunity to contribute to the development and enhancement of the company's operational platform, helping shape the future of our products and services.
Your ResponsibilitiesCustomer Relationship & Adoption
- Serve as the primary strategic partner and escalation point for key leaders and property-level staff, fostering strong relationships and driving resolution for complex customer service and technical account inquiries.
- Lead the successful onboarding, training, and adoption of the Foxen platform for new customers and their properties, ensuring a logical, timely, and positive integration experience.
- Champion product comfort and communication by training staff on Foxen product features and benefits, empowering them to effectively communicate the value proposition to residents.
Portfolio Health & Compliance
- Monitor and manage the health and compliance of an assigned customer portfolio, proactively communicating with property-level teams to ensure consistent execution of best practices and standard operating procedures (SOPs).
- Drive customer retention and growth by continuously reviewing account performance and usage data, identifying opportunities for deeper platform utilization, and mitigating churn risk.
- Quickly master and utilize data reporting platforms/software to accurately track, analyze, and communicate key performance indicators (KPIs) related to customer success.
Operations & Stakeholder Management
- Provide clear, data-driven updates on the progress of monthly, quarterly, and annual strategic initiatives to internal and external stakeholders, ensuring alignment on business objectives.
- Collaborate cross-functionally with the Finance department to prepare accurate monthly customer invoices and perform necessary audits and reviews of charges.
- Contribute to the strategic planning and development of the customer's operational platform and processes, representing the Voice of the Customer (VoC) to inform product and service improvements.
- Strong communication and interpersonal skills (friendly, personable, positive personality).
- Excellent organizational and time management skills, and the ability to prioritize and multi-task.
- Positive attitude with a willingness to quickly learn and adapt to new systems.
- Previous customer service experience strongly preferred.
- Previous experience as a Customer Success Manager or in Property Management preferred.
About Foxen
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
Columbus, OH, US
Year founded
2018