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Technical Success Manager Jobs in Texas (NOW HIRING)

Port

Technical Success Manager

Austin, TX · On-site +1

Port is seeking an experienced Technical Success Manager with a strategic mindset and a proactive approach. In this pivotal role, you'll be instrumental in ensuring our customers fully leverage our ...

Aveva

Technical Success Consultant

Houston, TX · Hybrid

$89K - $192K/yr

Act as a technical liaison to assigned customer accounts, collaborating with Customer Success Managers, to maximize customer value and drive new business. * Lead strategic conversation with customers ...

Armis, Inc.

$130K - $165K/yr

We are looking for a Technical Customer Success Manager (T.CSM) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain ...

Rechat Inc

Technical Customer Success Manager

Austin, TX · On-site +1

$75K - $95K/yr

REMOTE (Work may be performed anywhere) We're looking for a Technical Customer Success Manager to serve as a trusted technical partner for our enterprise customers. This role sits at the intersection ...

New

Rechat

Technical Customer Success Manager

Austin, TX · On-site +1

$75K - $95K/yr

REMOTE (Work may be performed anywhere) We're looking for a Technical Customer Success Manager to serve as a trusted technical partner for our enterprise customers. This role sits at the intersection ...

New

Mojo

Customer Success Manager

Richardson, TX · On-site

$40K - $42K/yr

Engage in complex technical discussions to unravel customer challenges and craft elegant solutions ... Customer Success Manager Requirements: * Must be local to the Dallas area * Strong computer skills

DealHub

Customer Success Manager

Austin, TX · On-site +1

Train and provide technical sessions to new customers, ensuring they have a smooth transition onto ... Have 5+ years of proven experience as a Customer Success Manager from Saas companies - is a must

Cupix

Customer Success Manager

Austin, TX · On-site +1

In this role, you will work closely with our Account Executives and Technical Account Managers, applying best practices and solutions to ensure our customers are set up for success and achieve their ...

AxisCare

Customer Success Manager

Waco, TX · Remote

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type ... Deep understanding of SaaS products and the ability to effectively communicate technical concepts ...

Cupix

Customer Success Manager

Round Rock, TX · On-site +1

In this role, you will work closely with our Account Executives and Technical Account Managers, applying best practices and solutions to ensure our customers are set up for success and achieve their ...

AxisCare

Customer Success Manager

Waco, TX · On-site

- Customer Success Manager Reports To: Director of Customer Success Location: Remote Position Type ... Deep understanding of SaaS products and the ability to effectively communicate technical concepts ...

Cyberbit

Customer Success Manager

Dallas, TX · On-site

The ideal candidate will be genuinely curious about customers' business needs, have a strong cyber technical background, and prior experience in customer success management for SaaS products.

Island

Customer Success Manager

Coppell, TX · On-site

Ensure technical support issues are appropriately managed in collaboration with Support and SE ... Experience with customer success platforms such as Planhat or Gainsight. * Experience with software ...

ARM

Customer Success Manager

Austin, TX · Hybrid

The Customer Success Manager (CSM) plays a critical role in driving the technical, operational, and strategic success of Arm's largest hyperscaler Partners. Acting as a trusted advisor and program ...

In-Telecom

Client Success Manager

Arlington, TX · On-site

$85K - $120K/yr

As a Client Success Manager (CSM), you will act as a trusted consultative partner leading executive ... Technical Fluency (Not Engineering) * Comfortable discussing IT, cybersecurity, AI communications ...

Armor Defense Inc

Customer Success Manager

Plano, TX · On-site

Build technical and executive-level relationships and maintain multi-threaded engagement across technical, operational, and business stakeholders. * Develop and execute strategic account plans ...

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Showing results 1-20

All JobsTechnical Success JobsTechnical Success Manager JobsTechnical Success Manager Jobs in Texas

Technical Success Manager information

See Texas salary details

$47.5K

$141.9K

$180.3K

How much do technical success manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for technical success manager in Texas is $141,879.00, according to ZipRecruiter salary data. Most workers in this role earn between $108,500.00 and $168,600.00 per year, depending on experience, location, and employer.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

What are popular job titles related to Technical Success Manager jobs in Texas? For Technical Success Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Technical Success Manager jobs in Texas look for? The top searched job categories for Technical Success Manager jobs in Texas are:
What cities in Texas are hiring for Technical Success Manager jobs? Cities in Texas with the most Technical Success Manager job openings:
Technical Success Manager jobs near you
Infographic showing various Technical Success Manager job openings in Texas as of July 2026, with employment types broken down into 86% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $141,879 per year, or $68.2 per hour.

Technical Success Manager

Port

Austin, TX • On-site, Remote

Full-time

Posted 9 days ago

Job description

Description
About Port:
Port is the Agentic SDLC Platform. The way engineering teams build software is constantly evolving, and every new wave - such as AI agents operating across the SDLC- makes engineering more powerful, but also more complex and chaotic.
Port turns that chaos into control: one platform to build, govern, and operate the software development lifecycle, enabling every team to move as fast as technology allows.
Following our $100M Series C funding round, we are entering an exciting stage of significant growth and global expansion. As a product-led company, we believe the recipe for success is a world-class product that speaks for itself.
Port is seeking an experienced Technical Success Manager with a strategic mindset and a proactive approach. In this pivotal role, you'll be instrumental in ensuring our customers fully leverage our Agentic Engineering Platform to achieve their strategic business objectives. This position demands a blend of advanced technical expertise and customer-facing skills to drive customers from onboarding through to adoption, ensuring their satisfaction and uncovering opportunities for account growth and value realization.
About Your Day-to- Day:
  • Serve as the primary point of contact and trusted advisor, deeply understanding customer technical needs, challenges, and business objectives.
  • Develop and lead tailored success strategies, onboarding, and adoption programs to ensure alignment with customer business objectives.
  • Oversee the technical health of customer accounts, implementing proactive strategies to mitigate risks and ensure optimal long-term success.
  • Serve as a liaison between customers and internal teams (Sales, R&D, Marketing), advocating for customer needs and fostering collaborative solutions.
  • Collaborate with Account Executives to identify and pursue expansion opportunities, contributing directly to account growth and retention.

At Port, you'll play a crucial role in our customers' success, contributing to a team that's passionate about technology, growth, and delivering value. If you're excited about combining technical depth with strategic account management to drive customer success, we'd love to have you on board.
Requirements
  • 5+ years of experience in a technical, customer-facing role such as Technical CSM, Technical Customer Success Engineer, or Technical Account Manager within the tech or SaaS industry.
  • Strong technical background in DevOps, platform engineering, and cloud-native environments (CI/CD, Kubernetes, IaC, cloud providers). Familiarity with internal developer portals/platforms and developer experience tooling is a strong plus.
  • Comfort with Port's AI capabilities (AI agents, workflow automation) and the ability to guide customers through AI-assisted engineering workflows.
  • Excellent problem-solving skills, coupled with the ability to clearly communicate complex technical concepts to a diverse audience.
  • Exceptional communication and organizational skills, capable of managing different sized accounts and prioritizing tasks effectively.
  • A collaborative team player, able to work closely with cross-functional teams to enhance customer success and drive account growth.
  • Ability to work in a hybrid capacity from our office.

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