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Technical Success Manager Jobs in Spring, TX (NOW HIRING)

Technical Success Partner

Houston, TX ยท On-site

$85 - $110/hr

This includes managing the technical integration of our platforms with other technology services ... The Technical Success Partner will work with school districts to provide support, resources, and ...

Role Description: The Customer Success Manager is responsible for ensuring the success ... Escalate technical and 2nd line support issues to ensure prompt response to more serious issues.

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

New

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

Customer Success Manager

Houston, TX ยท On-site

$90 - $157/hr

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

New

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

The Customer Success Manager (CSM), Professional Services serves as a strategic liaison between ... Facilitate discussions with customers on complex or technical requirements in a manner that the ...

Customer Success Manager

Houston, TX ยท On-site +1

$85K - $115K/yr

... Success Manager is responsible for the successful onboarding, management and growth of client ... Provide analytics, resources, and technical support to drive successful client enablement and ...

Customer Success Manager

Houston, TX ยท On-site

$85K - $115K/yr

... Success Manager is responsible for the successful onboarding, management and growth of client ... Provide analytics, resources, and technical support to drive successful client enablement and ...

Customer Success Manager

Houston, TX ยท On-site

$85K - $115K/yr

... Success Manager is responsible for the successful onboarding, management and growth of client ... Provide analytics, resources, and technical support to drive successful client enablement and ...

As a Customer Success Manager at Enerex, you will own the end-to-end customer experience across ... Excellent written and verbal communication skills, especially when explaining technical concepts to ...

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Showing results 1-20

Technical Success Manager information

See Spring, TX salary details

$45.4K

$135.5K

$172.2K

How much do technical success manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for technical success manager in Spring, TX is $135,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,700.00 and $161,100.00 per year, depending on experience, location, and employer.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

How much does a technical success manager make?

The average salary for a Technical Success Manager typically ranges from $70,000 to $120,000 annually, depending on experience, location, and industry. Senior roles or those in high-demand sectors may offer higher compensation, often including bonuses and benefits related to customer success and technical expertise.

What cities near Spring, TX are hiring for Technical Success Manager jobs?

Cities near Spring, TX with the most Technical Success Manager job openings:

Senior Technical Success Partner

Accelerate Learning

Houston, TX โ€ข On-site

$110 - $165/hr

Other

Posted 8 days ago


Job description

Position:Senior Technical Success Partner

Location: Houston, TX

Job Id:350

# of Openings:1

The Senior Technical Success Partner is responsible for making sure that the Accelerate Learning products (STEMscopes, Math Nation, etc.) are successfully implemented at school districts around the country. This includes managing the technical integration of our platforms with other technology services and platforms our customers use, including Clever, ClassLink, Canvas, Schoology, and Google Classroom. The Senior Technical Success Partner will work with school districts providing support, resources, and data integration services to them. The Senior Customer Success Specialist will build regional customer relationships, manage customer technical and feedback cases; retrieving cases from the queue; working to resolve cases; effectively communicating implementation requirements to customers; and become an expert in the customer needs characteristic of the region. The Senior Technical Success Partner will work cross-functionally to identify and implement opportunities to automate and simplify processes and workflows. This position serves as the case management Single Point of Contact (SPOC) back-up for strategic accounts.

Position Qualifications
  • Product Knowledge: Participate in product training to build working knowledge of all products. Apply the knowledge of platform functionality and features to appropriate case resolution.
  • System Integrations: Guide new customers through the setup/rostering/integration process to ensure a smooth transition and successful initial setup. Implements Single Sign On (SSO) and data integration solutions for new and existing clients. Translate technical resolutions into non-technical terms during phone and video conferences with districts.
  • Case Resolution: Collect and solve technical issues related to SSO and data integration, through an agile resolution approach. Leads district implementations, coordinating tasks, and planning implementation timelines. Organize complex information and navigate large systems. Apply the knowledge of internal and external system functionality and features to appropriate case resolution.
  • Relationship Building: Develop and maintain strong relationships with regional internal and external customers to foster loyalty and satisfaction. Become an expert in the customer needs characteristic of the region to provide proactive outreach, as applicable.
  • Collaboration: Work with other departments to ensure we provide effective and timely resolution for all customer inquiries. Demonstrates teamwork, dedication, and a commitment to excellence in customer success.
  • Leadership: Serve as a resource to teammates for effective case management and customer success techniques. Serve as the back-up SPOC to the Regional Customer Success Manager, providing dedicated support for strategic accounts and ensuring their success.
  • Other duties and responsibilities as assigned.
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