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Technical Success Manager Jobs in Spring, TX (NOW HIRING)

CarNow

Customer Success Manager

Houston, TX · On-site

$65K - $90K/yr

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Resolves all technical requests within SLA timeline. * Providers best practices and product ...

CarNow

Customer Success Manager

Houston, TX · On-site

$65K - $90K/yr

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Resolves all technical requests within SLA timeline. * Providers best practices and product ...

CarNow

Customer Success Manager

Houston, TX

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Resolves all technical requests within SLA timeline. * Providers best practices and product ...

CarNow

Customer Success Manager

Houston, TX · On-site

Customer Success Manager Summary: A Customer Success Manager (CSM) is the primary point of contact ... Resolves all technical requests within SLA timeline. * Providers best practices and product ...

SmartVault

Customer Success Manager

Houston, TX · On-site +1

As a Customer Success Manager, you will drive retention and expansion by educating customers, solving technical problems, helping with continued adoption of our products and services, and identifying ...

ALDRIDGE

Client Success Manager (2282)

Houston, TX · Hybrid

Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...

Aldridge

Client Success Manager (2282)

Houston, TX · On-site

Technical Client Success Manager Aldridge is a forward-thinking organization dedicated to delivering innovative technology solutions and exceptional service to our clients. We are looking for a ...

Orbee Inc.

Customer Success Manager

Cypress, TX · Remote

Role Overview In this role, you won't just manage accounts; you will be the primary advisor for our ... Technical Onboarding & Adoption: Lead clients through the strategic implementation of Orbee ...

Orbee

Customer Success Manager

Cypress, TX · On-site

Role Overview In this role, you won't just manage accounts; you will be the primary advisor for our ... Technical Onboarding & Adoption: Lead clients through the strategic implementation of Orbee ...

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Technical Success Manager information

See Spring, TX salary details

$45.4K

$135.5K

$172.2K

How much do technical success manager jobs pay per year?

As of May 29, 2026, the average yearly pay for technical success manager in Spring, TX is $135,519.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,700.00 and $161,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Technical Success Manager, and why are they important?

To thrive as a Technical Success Manager, you need a strong background in IT or computer science, customer success experience, and a deep understanding of technical products or services. Familiarity with CRM tools like Salesforce, ticketing systems, and technical troubleshooting platforms is typically required. Outstanding communication, problem-solving, and relationship-building skills set top performers apart in this role. These competencies are crucial for effectively guiding clients, resolving technical issues, and ensuring long-term customer satisfaction and retention.

How does a Technical Success Manager typically collaborate with product and engineering teams to address client needs?

Technical Success Managers regularly act as a bridge between clients and internal product or engineering teams. They gather client feedback, identify technical challenges, and communicate these insights to development teams to help prioritize feature requests or resolve issues. This collaboration often involves participating in cross-functional meetings, providing client context for technical decisions, and ensuring that solutions align with both client goals and product capabilities. Building strong, proactive relationships with these teams is crucial for delivering a seamless client experience and driving product improvement.

What is a Technical Success Manager?

A Technical Success Manager is a professional who works with clients to ensure they are successfully using a company's technical products or services. They act as a bridge between customers and technical teams, helping to resolve issues, provide product guidance, and drive adoption. Their goal is to help clients achieve their business objectives by leveraging the technology effectively, leading to higher satisfaction and retention. Technical Success Managers often collaborate closely with sales, support, and engineering teams to deliver a seamless customer experience.

What is the difference between Technical Success Manager vs Customer Success Manager?

AspectTechnical Success ManagerCustomer Success Manager
Required CredentialsTechnical background, certifications in relevant technologiesCustomer service, communication, and relationship management skills
Work EnvironmentTechnical teams, product deployment, technical supportClient interactions, onboarding, retention strategies
Employer & Industry UsageTech companies, SaaS providers, software firmsTech, SaaS, and service industries
Common Search & ComparisonYesYes

The main difference between a Technical Success Manager and a Customer Success Manager lies in their focus areas. Technical Success Managers typically have a technical background and work closely with product and engineering teams to ensure technical success and smooth deployment. Customer Success Managers focus on client relationships, onboarding, and retention, emphasizing customer satisfaction. Both roles are vital in tech and SaaS industries but serve different functions based on technical expertise and customer engagement.

What are popular job titles related to Technical Success Manager jobs in Spring, TX? For Technical Success Manager jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Technical Success Manager jobs in Spring, TX look for? The top searched job categories for Technical Success Manager jobs in Spring, TX are:
What cities near Spring, TX are hiring for Technical Success Manager jobs? Cities near Spring, TX with the most Technical Success Manager job openings:
Technical Success Manager jobs near you

Technical Success Partner

Accelerate Learning Inc.

Houston, TX

Full-time

Posted 21 days ago

Job description

Position Summary

The Technical Success Partner is responsible for ensuring that Accelerate Learning products (STEMscopes, Math Nation, etc.) are successfully implemented at school districts across the country. This includes managing the technical integration of our platforms with other technology services and platforms our customers use, including Clever, ClassLink, Canvas, Schoology, and Google Classroom.

The Technical Success Partner will work with school districts to provide support, resources, and data integration services. They will build regional customer relationships, manage customer technical and feedback cases, resolve cases from the queue, effectively communicate implementation requirements to customers, and become an expert in the customer needs characteristic of the region. The Technical Success Partner will work cross-functionally to identify and implement opportunities to be proactive, automate, and simplify processes and workflows.

Position Responsibilities

  • Product Knowledge: Participate in product training to build working knowledge of all products. Apply platform functionality and feature knowledge to appropriate case resolution.

  • System Integrations: Guide new customers through the setup/rostering/integration process to ensure a smooth transition and successful initial setup. Implement Single Sign-On (SSO) and data integration solutions for new and existing clients. Translate technical resolutions into non-technical terms during phone and video conferences with districts.

  • Case Resolution: Collect and resolve technical issues related to SSO and data integration using an agile resolution approach. Lead district implementations, coordinate tasks, and plan implementation timelines. Organize complex information and navigate large systems. Apply knowledge of internal and external system functionality and features to appropriate case resolution.

  • Relationship Building: Develop and maintain strong relationships with regional internal and external customers to foster loyalty and satisfaction. Become an expert in the customer needs characteristic of the region to provide proactive outreach, as applicable.

  • Collaboration: Work with other departments to ensure effective and timely resolution of all customer inquiries. Demonstrate teamwork, dedication, and a commitment to excellence in customer success.

  • Other duties and responsibilities as assigned.

Position Qualifications

Required Skills/Abilities/Experience:

  • Software integration experience required
  • Warm and hospitable written and oral communication skills
  • Excellent analytical and problem-solving skills
  • Experience implementing software projects and/or administering systems
  • Strong technology aptitude
  • Proven ability to build and maintain relationships with customers to ensure their success
  • Ability to build effective relationships within their own team and cross-functionally across the organization
  • Analyze existing internal and external systems to suggest areas for improved efficiency
  • Agile in resolution approach depending on the customer’s position in their journey (e.g., support initial setup as well as configurations, settings, and technical troubleshooting)
  • Good judgment, excellent time management, and strong organizational skills
  • Successful at multi-tasking, setting priorities, and meeting deadlines
  • Knowledge of Windows operating systems including Word and Excel
  • Strong learning aptitude

Attributes:

  • Uses a customer-first mindset in their approach to work
  • Seeks to create engagement, ownership, and accountability within a team
  • Ability to work independently and as part of a team within a dynamic environment
  • Ability to understand the big picture and execute according to established goals
  • Committed to continuous improvement
Education amp; Experience
  • Bachelor’s degree in Computer Science or a related technology field preferred; equivalent technology experience considered
  • 2 years of experience in a related industry and field

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